The online booking software that fits your practice
With OneDoc Pro, the booking tool adapts to your practice. Built to reflect your routines, medical specialty, and the specific needs of your organization. It also aligns with your patients’ digital expectations.
Everything you need to know about OneDoc's customizable online booking feature.
Offer online booking through the channels your patients use most
Your patients can book appointments 24/7 via OneDoc.ch,your website, Google Maps, or our partner platforms (Compassana, Well, etc.). You can even add a QR code to business cards or flyers for simple, instant online access.
Set booking rules that fit your workflow
Choose the consultation types you want to offer to existing and new patients, their durations, booking hours, and specific conditions. For example, you can choose not to accept new patients on Friday afternoons or reserve emergency slots in the morning. Stay fully in control without adjusting your schedule to a rigid system.
Manage new and returning patients differently
Set different availabilities depending on patient type or visit reason. OneDoc Pro gives you precise control over who can book, when, and for what — ensuring smoother scheduling.
Ask for all key patient info when they book
Decide what information to collect during online booking: administrative details, insurance card number, or additional questions based on the appointment type. You’ll have everything you need before the patient even walks in the front door.
Sync online bookings with your practice software
Online appointments are automatically synchronized with your practice management software. That means no double entries, fewer errors, and total continuity with your current processes so you can enjoy a smooth, modern booking experience.
A complete online booking tool, tailored to your specialty
OneDoc Pro’s online booking system is easy to configure and integrates quickly with your workflow. No training needed. It’s intuitive, feature-rich, and works the way you do — right from day one.
Related features
Frequently asked questions about online booking
What are the benefits of online booking software for healthcare professionals?
Online booking software such as OneDoc Pro offers many advantages for healthcare professionals. It simplifies appointment management by automating bookings, thereby reducing phone calls and administrative tasks. Patients can book appointments 24/7 via multiple channels (website, Google Maps, QR code, etc.), improving their satisfaction and loyalty. In addition, the software adapts to your practice’s specific processes, giving you complete control over available slots, consultation reasons, and booking conditions. Finally, it ensures seamless synchronization with your business software, eliminating double entries and minimizing errors.
Are online appointments transferred to my medical software?
Yes! OneDoc is designed to integrate with your existing medical software. Thanks to more than 30 bidirectional gateways available, appointments made online automatically appear in your medical software, without the need for double entry.
Is it possible to differentiate between slots for existing patients and new patients?
Yes, OneDoc Pro allows you to set up separate slots for existing patients and new patients. You can set specific availability based on patient type and reason for consultation. For example, you can reserve certain slots for emergencies or limit appointments for new patients to certain days or times. This flexibility allows you to better manage your schedule while meeting the needs of your existing patients and welcoming new patients in an organized manner.
What administrative information is collected when making an appointment online?
When making an appointment online with OneDoc Pro, you can configure the administrative information to be collected according to your needs. This usually includes the name, the first name, the date of birth, the phone number and email address. However you can also request insurance number and any other information relevant to the consultation. You can also add specific questions depending on the reason for consultation, such as your medical history.
This data is collected securely and provides you with all the necessary information before the patient arrives at the practice.