Control audio and video during your teleconsultations

As a healthcare professional practicing in Switzerland, you need to make sure that your software:
<ul>
<li>Offers <strong>secure video consultations</strong> (encryption and confidentiality)</li>
<li>Complies with the <strong>New Federal Act on Data Protection (nFADP)</strong></li>
<li>Integrates with, or can interact with, your <strong>practice management system</strong></li>
<li>Is <strong>easy to use</strong> for both you and your patients</li>
</ul>
OneDoc Visio meets all these criteria: communications are encrypted, data is hosted in Switzerland, and the solution integrates directly into the OneDoc ecosystem. Easy to use and designed for medical practices, it is a teleconsultation solution tailored to healthcare professionals in Switzerland.

With OneDoc Visio, you can easily adjust your audio and video settings. Before or during a teleconsultation, access the settings through the platform interface by clicking “Settings”:
<ul>
<li><strong>Audio</strong>: Select the microphone you want to use (built-in microphone, headset, or external microphone). You can also adjust the volume to ensure clear, crisp sound.</li>
<li><strong>Video</strong>: Choose which camera to use, whether built-in or external. On a smartphone, you can switch between the front and rear cameras to meet the consultation’s specific needs.</li>
</ul>
These settings let you give your patients a smooth, professional experience while adapting to your environment and equipment.

Switching cameras with OneDoc Visio is quick and easy. During a teleconsultation, access the video settings and select the camera you want to use. On a smartphone, you can switch between the front and rear cameras, which is especially useful for showing or examining a specific area, such as a skin lesion or joint.

Yes. OneDoc Visio lets you select and adjust the microphone used during a teleconsultation. Choose your computer’s built-in microphone, a headset microphone, or a high-quality external microphone. Audio settings are available at any time during the consultation, so you can adjust the sound to suit your needs.

Absolutely. OneDoc Visio is compatible with external audio and video equipment, such as headsets, professional microphones, and external cameras, as long as your computer recognizes them. You can connect this equipment easily and select it directly in the OneDoc Visio settings.

Yes, OneDoc Visio is integrated into the OneDoc ecosystem. You can create consultation types dedicated to teleconsultation that are visible on both OneDoc.ch and your own website.

You can also schedule and start a video consultation directly from your OneDoc calendar.

In Switzerland, telemedicine is authorized and regulated, provided that legal requirements relating to data protection and medical confidentiality are met. A teleconsultation is considered a full medical service when the healthcare professional can carry out an appropriate clinical assessment remotely.

In terms of reimbursement, <strong>teleconsultations can be billed under TARDOC</strong>, provided they meet the criteria defined by insurers and health authorities. OneDoc Visio is compliant with the nFADP, hosted in Switzerland, and designed for medical use, allowing you to conduct teleconsultations within a secure and legally compliant framework.

In Switzerland, teleconsultations are subject to the <strong>same legal obligations as in-person consultations</strong>. Healthcare professionals must maintain medical confidentiality and ensure that a remote consultation is clinically appropriate.

From a confidentiality perspective, health data must be processed in accordance with the New Federal Act on Data Protection (nFADP). This requires a secure solution with encrypted communications and data hosted in Switzerland.

OneDoc Visio and all OneDoc applications comply with the <strong>nFADP</strong> and are <strong>ISO 27001</strong> and <strong>DPCO</strong> certified. Data is hosted in Switzerland, communications are fully end-to-end encrypted, and patients do not need to install anything.

No. Teleconsultation primarily requires a good understanding of the organizational, legal, and interpersonal aspects of remote care, including billing under <strong>TARDOC</strong>.

Beyond theoretical training, using a simple and intuitive tool is essential. OneDoc Visio is designed to be easy for doctors and medical staff to use, with no complex setup or installation required. This lets you focus on the quality of care and the patient relationship, even remotely.