Control audio and video during your teleconsultations
With OneDoc Visio, easily adjust your sound and image settings to offer your patients a smooth and professional experience, no matter the device used.
Everything you need to know about audio and video settings for teleconsultations
Switch cameras at any time during the consultation
Choose the camera that suits you best at the start or during the video consultation. On a smartphone, you can switch between the front and rear camera to show a specific area to examine, such as a skin lesion or a joint. This way, you adapt the teleconsultation to medical needs while offering your patients more precise and personalized care.
Choose the most suitable microphone
Provide your patients with clear, crisp sound in any situation. Select in just a few clicks the microphone you wish to use: the one built into your computer, a headset, or a high-quality external microphone. You can adjust your audio settings at any time to ensure smooth and understandable communication, without interruptions or poor sound quality. Your patients thus benefit from a more comfortable and professional teleconsultation experience.
Always optimal audio and video quality for your video consultations
With OneDoc Visio, adjust your preferences in one click to guarantee high-quality video consultations for your patients.
Related features
Frequently asked questions about audio and video settings for teleconsultations
Which teleconsultation software is recommended for healthcare professionals in Switzerland?
As a healthcare professional practising in Switzerland, you need to make sure that your teleconsultation software:
- offers secure video consultations (encryption and confidentiality)
- complies with the New Federal Act on Data Protection (nFADP)
- integrates with, or can interact with, your practice management system
- is easy to use for both you and your patients
OneDoc Visio meets all of these criteria. Communications are encrypted, data is hosted in Switzerland, and the solution integrates seamlessly into the OneDoc ecosystem. Easy to use and designed with medical practice in mind, it is a teleconsultation solution well suited to healthcare professionals in Switzerland.
How do I adjust the audio and video settings?
With OneDoc Visio, you can easily adjust audio and video settings. Before or during a teleconsultation, you can access the settings via the platform interface by clicking on “settings”:
- Audio: Select the microphone you want to use (built-in microphone, headset, or external microphone). You can also adjust the volume to ensure clear, crisp sound.
- Video: Choose which camera to use, whether it’s a built-in or external camera. On a smartphone, you can switch between the front and rear cameras to meet the specific needs of the consultation.
These settings allow you to offer your patients a smooth and professional experience, while adapting to your environment and equipment.
How do I switch cameras during a teleconsultation with OneDoc Visio?
Changing cameras with OneDoc Visio is quick and easy. During a teleconsultation, you can access the video settings and select the camera you want to use. On a smartphone, you can switch between the front and rear cameras, which is particularly useful for showing or examining a specific area, such as a skin lesion or joint.
Is it possible to select and adjust the microphone used during a video consultation?
Yes, OneDoc Visio allows you to select and adjust the microphone used during a teleconsultation. You can choose between your computer’s built-in microphone, a headset microphone, or a high-quality external microphone. Audio settings are accessible at any time during the consultation, allowing you to adjust the sound to suit your needs.
Is OneDoc Visio compatible with external audio and video equipment, such as professional headsets or microphones?
Absolutely. OneDoc Visio is compatible with all external audio and video equipment, such as headsets, professional microphones, or external cameras, as long as they are recognized by your computer. You can easily connect this equipment and select it directly in the OneDoc Visio settings.
Is OneDoc Visio connected to OneDoc Hub’s online appointment booking?
Yes. OneDoc Visio and all OneDoc applications comply with the New Federal Act on Data Protection (nFADP) and are ISO 27001 and DPCO certified. Data is hosted in Switzerland, communications are fully end-to-end encrypted, and no installation is required on the patient’s side.
How does telemedicine work in Switzerland, and what are the reimbursement rules?
In Switzerland, telemedicine is authorised and regulated, provided that legal requirements relating to data protection and medical confidentiality are met. A teleconsultation is considered a full medical act when the healthcare professional is able to carry out an appropriate clinical assessment remotely.
In terms of reimbursement, teleconsultations can be billed under TARDOC, provided they meet the criteria defined by insurers and health authorities. With OneDoc Visio, you benefit from a solution that complies with the New Federal Act on Data Protection (nFADP), is hosted in Switzerland, and is designed specifically for medical use—allowing you to conduct teleconsultations within a secure and legally compliant framework.
What are the legal and confidentiality requirements for offering teleconsultation in Switzerland?
In Switzerland, teleconsultations are subject to the same legal obligations as in-person consultations. Healthcare professionals must comply with medical confidentiality and ensure that a remote consultation is clinically appropriate.
From a confidentiality perspective, health data must be processed in accordance with the New Federal Act on Data Protection (nFADP). This requires the use of a secure solution, with encrypted communications and data hosting in Switzerland.
OneDoc Visio meets these requirements by ensuring a high level of security and compliance for remote consultations.
Do you need specific training to offer teleconsultations in Switzerland?
No. Teleconsultation primarily requires a good understanding of the organizational, legal, and relational aspects specific to remote care, including billing under TARDOC.
Beyond theoretical training, using a simple and intuitive tool is essential. OneDoc Visio is designed to be easy for doctors and medical staff to use, with no complex setup or installation required. This allows you to focus on the quality of care and the patient relationship, even when consulting remotely.