Improve your visibility among patients with the teleconsultation badge

Offering video consultations helps you meet the growing expectations of patients looking for flexible, accessible care. When you activate teleconsultation with OneDoc Visio, your profile is featured on OneDoc.ch, especially in “Remote” searches. This increased visibility helps you stand out from other healthcare professionals and expand your patient base beyond your usual geographic area.

With OneDoc Visio, it is easy to let patients know that you offer video consultations. Your public OneDoc.ch profile clearly displays this option, drawing the attention of patients looking for telemedicine services. You also appear in the platform’s “Remote” search results. You can share this information on your website, social media, and other communication materials to maximize your visibility and promote your remote services.

As a healthcare professional practicing in Switzerland, you need to make sure that your software:

• Offers secure video consultations (encryption and confidentiality)
• Complies with the New Federal Act on Data Protection (nFADP)
• Integrates with, or can interact with, your practice management system
• Is easy to use for both you and your patients

OneDoc Visio meets all these criteria: communications are encrypted, data is hosted in Switzerland, and the solution integrates directly into the OneDoc ecosystem. Easy to use and designed for medical practices, it is a teleconsultation solution tailored to healthcare professionals in Switzerland.

Unlike general-purpose tools such as Zoom or Google Meet, OneDoc Visio is designed specifically for medical teleconsultations and offers the following benefits:

• Legal compliance and security: OneDoc Visio complies with the New Federal Act on Data Protection (nFADP) and is ISO 27001 and DPCO certified. Data is hosted in Switzerland, and communications are fully end-to-end encrypted to ensure strict confidentiality.
• No installation required: Your patients do not need to download an app. They access the consultation through a simple link sent by SMS.
• Features designed for healthcare professionals: OneDoc Visio includes tools such as secure screen sharing and professional backgrounds and is available directly from OneDoc Hub. With OneDoc Visio, you get a healthcare-specific solution without compromising security.

Yes, OneDoc Visio is integrated into the OneDoc ecosystem. You can create consultation types dedicated to teleconsultation that are visible on both OneDoc.ch and your own website.

You can also schedule and start a video consultation directly from your OneDoc calendar.

In Switzerland, telemedicine is authorized and regulated, provided that legal requirements relating to data protection and medical confidentiality are met. A teleconsultation is considered a full medical service when the healthcare professional can carry out an appropriate clinical assessment remotely.

In terms of reimbursement, teleconsultations can be billed under TARDOC, provided they meet the criteria defined by insurers and health authorities. OneDoc Visio is compliant with the nFADP, hosted in Switzerland, and designed for medical use, allowing you to conduct teleconsultations within a secure and legally compliant framework.

In Switzerland, teleconsultations are subject to the same legal obligations as in-person consultations. Healthcare professionals must maintain medical confidentiality and ensure that a remote consultation is clinically appropriate.

From a confidentiality perspective, health data must be processed in accordance with the New Federal Act on Data Protection (nFADP). This requires a secure solution with encrypted communications and data hosted in Switzerland.

OneDoc Visio and all OneDoc applications comply with the nFADP and are ISO 27001 and DPCO certified. Data is hosted in Switzerland, communications are fully end-to-end encrypted, and patients do not need to install anything.

No. Teleconsultation primarily requires a good understanding of the organizational, legal, and interpersonal aspects of remote care, including billing under TARDOC.

Beyond theoretical training, using a simple and intuitive tool is essential. OneDoc Visio is designed to be easy for doctors and medical staff to use, with no complex setup or installation required. This lets you focus on the quality of care and the patient relationship, even remotely.