A single tool to manage appointments, patients, and practice workflows at every stage
Whether you practice alone, in a group practice, or in an institution, OneDoc Hub adapts to your organization. Alone or connected to your medical software, OneDoc Hub helps you stay in control of your schedule, automate reminders, and simplify patient management without overloading your team.
Improve your visibility where patients make appointments
When a patient is looking for an appointment, they should be able to find your practice easily, without having to search multiple times.
With OneDoc Hub, your profile is visible where appointments are actually made: on Google, Google Maps, OneDoc.ch, and even AI assistants such as ChatGPT, without any extra effort from your team.
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Stay bookable 24/7 while keeping full control of your agenda
With OneDoc Hub, your patients can book appointments anytime on onedoc.ch, on your own website or via Google Maps. You set the rules, from appointment types and durations to booking instructions and whether or not to accept new patients, so your agenda always stays fully under your control.
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Manage care procedures and benefit from a modern calendar
OneDoc agenda allows you to centralize the management of your activity. From patient records to your schedule and care coordination, everything is available in one place.
For complex appointments, such as those involving the coordination of resources (rooms, equipment) or multi-step protocols (e.g., the administration of eye drops by a medical assistant 15 minutes before the consultation).
For professionals who do not work at your institution, a referral system is also available so that your patients are always referred to the most appropriate professional.
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Refer and receive patients easily, without losing any information
In some cases, care does not end at your practice. With OneDoc Hub, when a patient needs to be referred to another specialist or facility, the information is transmitted clearly, without multiple exchanges or re-entry.
Referrals are booked directly by the prescribing physician and appear in the relevant professional’s calendar, along with the information needed for follow-up.
The next step in the patient’s journey is secure, preventing any gaps in care.
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Reduce no-shows and repetitive calls to free up your front desk
With OneDoc Hub, patients can book, change or cancel their appointments independently, significantly reducing the number of calls to the practice.
Thanks to confirmation emails, automatic SMS reminders and an up-to-date profile on OneDoc.ch, your patients have all the essential information they need without having to contact you. Emails can also include specific instructions, while SMS messages remind patients of the date, time and address of their appointment.
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Greater visibility, less paperwork, and a seamless patient experience with OneDoc Hub
Discover how OneDoc Pro is modernising medical practices in Switzerland
No matter your specialty or the size of your healthcare facility, OneDoc Pro makes your patients' journey smoother and frees up your time so you can focus on care.
Physio 7: more than half of appointments booked online
Physio 7 has chosen OneDoc to manage appointments at its seven centres. Today, more than half of all patients book online, saving up to 10 minutes per patient on phone calls and allowing staff to focus fully on patient care.
Dr. Nguyen: How to get to the top of search results?
In Geneva, Dr. Nguyen uses OneDoc to improve her online visibility and make it easier to book appointments. Her dental practice now appears at the top of Google searches, and her patients can book appointments at any time, even outside of opening hours.
Y-Vision: 1,000 new patients in one year
When opening his ophthalmology centre in Yverdon, Dr Khanh Tran chose OneDoc to increase his online visibility and quickly build his reputation. This initiative enabled him to welcome 1,000 new patients in his first year.
Swiss 
. Secure 
. Certified 
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At OneDoc, the protection of personal and health data is a priority. As a Swiss company, we strictly comply with the nLPD and GDPR. We implement a wide range of protective measures and are constantly exploring new technologies to improve the security of your data. We are ISO 27001 and OCPD certified and labelled “Swiss-Made Software” (our software is developed in Switzerland) and “Hosted in Switzerland” (your data is stored in Switzerland).
OneDoc Hub is easy to use, and our team will support you from day one
Any questions regarding OneDoc Pro?
Powerful on its own, even better with add-ons
OneDoc Hub is the starting point of your digital practice. To go further, you can add dedicated softwares like OneDoc Visio and OneDoc Invoice, allowing you to centralize even more of your day-to-day work in a single, integrated environment.
Frequently Asked Questions on OneDoc Hub
Why choose OneDoc Pro?
Designed to adapt to your practice, OneDoc Pro complements your medical software with features designed to simplify your daily routine, build patient loyalty, and meet their new expectations, without disrupting your organization.
OneDoc is Switzerland’s leading provider of online medical appointment booking, teleconsultation, and healthcare billing services. In a few figures, that means:
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3 million of patients use OneDoc to manage their appointments and consultations.
- 13,000 healthcare professionals from all over Switzerland place their trust in us.
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21 million of appointments booked online
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51,500 minutes of video consultation per month
- 80,000 invoices generated every month
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80 employees based in Switzerland to support you every day
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100% compliant with Swiss requirements regarding the security and protection of data
This is what makes it the ideal medical appointment booking software in Switzerland.
Does OneDoc Hub work with all medical software?
OneDoc Hub is designed to integrate with your existing medical software. With over 30 bidirectional gateways available, appointments made online automatically appear in your business software, eliminating the need for double entry.
Do I need to be visible on onedoc.ch to use OneDoc Hub?
No. You can use OneDoc Hub solely for its internal features (calendar, email confirmations, SMS reminders, step-by-step treatment protocol management) without a public profile on onedoc.ch.
Can I enable appointment booking only for certain consultation reasons?
Yes. You can configure precisely which consultation types can be booked online, as well as their duration and the necessary resources (room, device, equipment). You also have the option of reserving certain slots for appointments made only by telephone or internally.
Can OneDoc Hub be used by a medical assistant or secretary?
Absolutely. OneDoc Hub is designed to integrate into your firm’s organisation, regardless of how it operates. Your assistants or secretaries can view the calendar, manage appointments, and benefit from automatic reminders to reduce their administrative workload.
What is the price of OneDoc Hub?
The price of OneDoc Hub depends on your speciality. To find out our rates, please visit the page dedicated to your speciality or contact our teams directly using the form at the top of the page to receive a personalised quote.