Simplify patient billing with Covercard
With the Covercard System integrated into OneDoc Invoice, streamline patient intake and ensure error-free billing.
Ensure error-free billing with the Covercard System integrated into OneDoc Invoice
01
Automatically retrieve your patients’ insurance information
During intake, OneDoc Invoice lets you verify and import all your patients’ administrative information (insurance number, contact details, insurance plan, etc.) from the Covercard System in just one click.
Did you know?
The Covercard®System, developed by OFAC, queries health insurers’ databases directly. It confirms the validity of a patient’s insurance coverage in real time and currently covers more than 95% of insured people in Switzerland.


02
Get your invoices paid faster
By checking your patients’ coverage directly through Covercard, you can ensure their insurance information is accurate and up to date. Your invoices are submitted without errors and processed faster by insurers.
03
Regularly check for updates to your patients’ information
Is your patient returning after several months or a year? In just a few seconds, you can verify that their insurance information is still valid. If anything has changed, such as their health insurer, insurance plan, or address, OneDoc Invoice automatically updates the information through Covercard.

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Frequently asked questions about patient intake with Covercard
What is the Covercard System and how does it work?
The Covercard System, developed by OFAC, verifies patients’ insurance information in real time against Swiss health insurers’ databases. It covers more than 95% of insured people in Switzerland, making it a trusted solution for medical intake.
What are the benefits of using Covercard for medical intake?
Using Covercard for medical intake offers several benefits:
- Time savings: Patients’ insurance information is retrieved automatically in seconds, reducing manual administrative work.
- Fewer errors: Real-time verification helps you avoid errors caused by outdated or incorrect information.
- Faster payments: Accurate information enables you to submit compliant invoices to insurers, speeding up processing and reimbursement.
- Continuous updates: You can regularly check patients’ information to ensure it remains valid, even when they return after several months.
What do I need to use the Covercard System with OneDoc?
To activate Covercard in OneDoc, you must have an OFAC Covercard contract, which enables you to receive your Covercard RCC number.
How does OneDoc Invoice retrieve patients’ insurance information through Covercard?
OneDoc Invoice is integrated with the Covercard System, so patients’ insurance information can be retrieved automatically during intake. In one click, you can import essential details such as the insurance number, contact information, insurance plan, and other administrative data. This real-time verification ensures the information is accurate and up to date, reducing administrative errors and simplifying billing. If a patient returns after a long absence, OneDoc Invoice can also verify and update their information through Covercard, helping you keep records accurate and organized.