Automatically send patients appointment reminders by SMS at no extra cost

SMS reminders are fully automated with OneDoc Pro. Once an appointment is confirmed, the system automatically schedules an SMS reminder to be sent 24 hours before the appointment. You can also configure sending times to match your preferences, such as only during opening hours or at any time, including weekends. This ensures that patients receive a clear, timely reminder with no additional effort from your team.

SMS reminders sent through OneDoc Pro include all the essential information patients need to prepare for their appointment:

• The exact appointment date and time.
• The name of the healthcare professional and practice.
• The practice’s full address.

These reminders give patients easy access to all the information they need without searching for an appointment card or email, helping reduce forgotten appointments and no-shows.

SMS reminders are included with your OneDoc Hub subscription, with no additional charge based on the number of messages sent. You get a reliable, effective service for your patients while keeping full control of your costs. This simple, transparent pricing lets you provide a high-quality service at no extra cost.

Yes. In Switzerland, SMS reminders must comply with medical confidentiality requirements and the revised Federal Act on Data Protection (nFADP). Messages must remain strictly administrative and contain no sensitive medical information. OneDoc Hub meets these requirements with SMS reminders designed for medical practices.