Automatically confirm every appointment by email
With OneDoc Hub, every patient automatically receives a confirmation email with all the essential details about their appointment.
Simplify the patient journey with appointment confirmation emails
01
Send a confirmation email when an appointment is booked
A confirmation email is sent when an appointment is booked, whether online or directly at the practice. It contains all the essential administrative information:
- Appointment date and time
- Name of the healthcare professional and practice
- Full address and any access codes
- Specific instructions (floor, intercom, parking, etc.)
02
Customize confirmation emails by consultation type
The confirmation email lets you add custom instructions for each consultation type, such as fasting before the appointment, bringing an insurance card, or bringing a companion. Your patients arrive better prepared, making it easier to provide care.
03
Let patients automatically add appointments to their calendar
The confirmation email includes an attachment that lets patients add the appointment directly to their personal or work calendar (Google Calendar, Outlook, Apple Calendar, Infomaniak Calendar, etc.), reducing the risk of forgetting it.
Works with...
Frequently asked questions about confirmation emails
How does OneDoc Hub send confirmation emails automatically?
With OneDoc Hub, confirmation emails are fully automated. As soon as an appointment is booked, whether online by the patient or directly at the practice, a confirmation email is sent immediately. It includes all essential information, such as the appointment date and time, the healthcare professional’s name, the practice’s full address, and any specific instructions (access codes, floor, parking, etc.).
Can I customize confirmation emails?
Yes. OneDoc Hub lets you customize confirmation emails by consultation type. In addition to standard administrative information, you can add instructions tailored to each type of appointment. For example, you can ask patients to fast before the appointment, bring their insurance card, or bring a companion. This customization helps patients prepare, reduces phone inquiries, and supports effective care as soon as they arrive at the practice.