[](https://info.onedoc.ch/en/) - [Software](#) - [OneDoc Hub](https://info.onedoc.ch/en/hub/) - [OneDoc Profile](https://info.onedoc.ch/en/hub/onedoc-profile/) - [Online appointment bookingPopular](https://info.onedoc.ch/en/hub/online-booking/) - [Book online button on GooglePopular](https://info.onedoc.ch/en/hub/book-online-google-button/) - [Partner healthcare platforms](https://info.onedoc.ch/en/hub/partner-healthcare-platform/) - [WidgetPopular](https://info.onedoc.ch/en/hub/widget/) - [Medical agenda](https://info.onedoc.ch/en/hub/medical-agenda/) - [Step-by-steps appointments](https://info.onedoc.ch/en/hub/step-by-step-appointment/) - [Medical resources management](https://info.onedoc.ch/en/hub/medical-resources-management/) - [Referral](https://info.onedoc.ch/en/hub/referral/) - [SMS reminder for booked appointmentPopular](https://info.onedoc.ch/en/hub/sms-reminders/) - [Confirmation email](https://info.onedoc.ch/en/hub/confirmation-email/) - [Consultation notes](https://info.onedoc.ch/en/hub/consultation-notes/) - [Follow-up appointment recallNew](https://info.onedoc.ch/en/hub/follow-up-appointment-recall/) - [OneDoc Invoice](https://info.onedoc.ch/en/invoice/) - [Tarif 590Popular](https://info.onedoc.ch/en/invoice/tarif-590/) - [Physio TarifPopular](https://info.onedoc.ch/en/invoice/physio-tarif/) - [PsyTarif (581/582)Coming soon](https://info.onedoc.ch/en/invoice/psytarif/) - [Swiss Dental Hygienist (SDH) Tarif](https://info.onedoc.ch/en/invoice/tarif-sdh/) - [CovercardNew](https://info.onedoc.ch/en/invoice/covercard/) - [QR-bill](https://info.onedoc.ch/en/invoice/qr-bills/) - [Secure invoice transmission to the patient (TG)](https://info.onedoc.ch/en/invoice/third-party-guarantor/) - [Invoice transmission to the insurance (TP)](https://info.onedoc.ch/en/invoice/third-party-payment/) - [Payment reminders](https://info.onedoc.ch/en/invoice/payment-reminders/) - [Payment reconciliation](https://info.onedoc.ch/en/invoice/automatic-payment-reconciliation/) - [Year-end closing](https://info.onedoc.ch/en/invoice/year-end-closing/) - [VAT return](https://info.onedoc.ch/en/invoice/vat-return/) - [Statistics](https://info.onedoc.ch/en/invoice/statistics/) - [Emma, your virtual phone assistantComing soon](https://info.onedoc.ch/en/emma-phone-assistant/) - [OneDoc LinkNew](https://info.onedoc.ch/en/link/) - [OneDoc InboxComing soon](https://info.onedoc.ch/en/inbox/) - [Medication orderingComing soon](https://info.onedoc.ch/en/inbox/medication-ordering/) - [OneDoc Visio](https://info.onedoc.ch/en/visio/) - [Teleconsultation badge](https://info.onedoc.ch/en/visio/teleconsultation-badge/) - [Teleconsultation modulePopular](https://info.onedoc.ch/en/visio/teleconsultation-module/) - [Screen sharing](https://info.onedoc.ch/en/visio/screen-sharing/) - [Professional background for teleconsultation](https://info.onedoc.ch/en/visio/background-teleconsultation/) - [Audio and Video settings](https://info.onedoc.ch/en/visio/audio-video-setting/) - [Solutions](#) - [Your needs](https://info.onedoc.ch/en/needs/) - [Increase your visibility](https://info.onedoc.ch/en/needs/increase-visibility/) - [Get more new patients](https://info.onedoc.ch/en/needs/get-new-patients/) - [Retain your patientsPopular](https://info.onedoc.ch/en/needs/retain-your-patients/) - [Automate the follow-up of your existing patients](https://info.onedoc.ch/en/needs/automate-follow-up-existing-patients/) - [Manage care protocols easily](https://info.onedoc.ch/en/needs/manage-care-protocols/) - [Keep your patients in your network](https://info.onedoc.ch/en/needs/keep-patients-network/) - [Easily refer your patientsPopular](https://info.onedoc.ch/en/needs/refer-your-patients/) - [Receive qualified referrals](https://info.onedoc.ch/en/needs/receive-qualified-referrals/) - [Handle more patient requests](https://info.onedoc.ch/en/needs/handle-more-patient-requests/) - [Limit the number of no-showsPopular](https://info.onedoc.ch/en/needs/reduce-no-shows/) - [Reduce the number of incoming callsPopular](https://info.onedoc.ch/en/needs/reduce-incoming-calls/) - [Stay connected with your patients](https://info.onedoc.ch/en/needs/stay-connected-with-patients/) - [Create and manage your invoices](https://info.onedoc.ch/en/needs/create-compliant-invoices/) - [Your specialty](https://info.onedoc.ch/en/specialty/) - [General practitioner](https://info.onedoc.ch/en/specialty/general-practitioner/) - [SpecialistPopular](https://info.onedoc.ch/en/specialty/specialist/) - [Dentist](https://info.onedoc.ch/en/specialty/dentist/) - [Dental hygienist](https://info.onedoc.ch/en/specialty/dental-hygienist/) - [Physiotherapist](https://info.onedoc.ch/en/specialty/physiotherapist/) - [Therapist](https://info.onedoc.ch/en/specialty/therapist/) - [PsychologistPopular](https://info.onedoc.ch/en/specialty/psychologist/) - [Psychotherapists](https://info.onedoc.ch/en/specialty/psychotherapists/) - [Ophthalmologist](https://info.onedoc.ch/en/specialty/ophthalmologist/) - [Dermatologist](https://info.onedoc.ch/en/specialty/dermatologist/) - [Pediatrician](https://info.onedoc.ch/en/specialty/pediatrician/) - [Gynecologists](https://info.onedoc.ch/en/specialty/gynecologists/) - 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[Denteo](https://info.onedoc.ch/en/connectors/denteo/) - [E-G](#) - [E-Medicus](https://info.onedoc.ch/en/connectors/e-medicus/) - [E-PAT](https://info.onedoc.ch/en/connectors/e-pat/) - [ElexisNew](https://info.onedoc.ch/en/connectors/elexis/) - [ePaad](https://info.onedoc.ch/en/connectors/epaad/) - [ePhysio](https://info.onedoc.ch/en/connectors/ephysio/) - [ergodent](https://info.onedoc.ch/en/connectors/ergodent/) - [Eyesoft](https://info.onedoc.ch/en/connectors/eyesoft/) - [Google Calendar](https://info.onedoc.ch/en/connectors/google-calendar/) - [H-M](#) - [Handylife](https://info.onedoc.ch/en/connectors/handy-patients/) - [Hexabit Luna](https://info.onedoc.ch/en/connectors/hexabit-luna/) - [ifaNew](https://info.onedoc.ch/en/connectors/ifa/) - [KISIM](https://info.onedoc.ch/en/connectors/cistec-kisim/) - [Liris](https://info.onedoc.ch/en/connectors/liris/) - [Medes](https://info.onedoc.ch/en/connectors/medes/) - [MediCloud](https://info.onedoc.ch/en/connectors/medicloud/) - [MediOnline](https://info.onedoc.ch/en/connectors/medionline-aerztekasse/) - [Mediway](https://info.onedoc.ch/en/connectors/mediway/) - [N-Q](#) - [NereidaNew](https://info.onedoc.ch/en/connectors/nereida/) - [NEXUS](https://info.onedoc.ch/en/connectors/nexus/) - [Oplus](https://info.onedoc.ch/en/connectors/oplus/) - [Outlook](https://info.onedoc.ch/en/connectors/outlook/) - [PhysioApp](https://info.onedoc.ch/en/connectors/physioapp/) - [Polavis](https://info.onedoc.ch/en/connectors/polavis/) - [Polypoint](https://info.onedoc.ch/en/connectors/polypoint/) - [PraxinovaNew](https://info.onedoc.ch/en/connectors/praxinova/) - [ProPharma](https://info.onedoc.ch/en/connectors/propharma/) - [Pulse Medica](https://info.onedoc.ch/en/connectors/pulse-medica/) - [R-Z](#) - [RockethealthNew](https://info.onedoc.ch/en/connectors/rockethealth/) - [SOFTplus](https://info.onedoc.ch/en/connectors/softplus/) - [Sokle](https://info.onedoc.ch/en/connectors/sokle/) - [tomedoNew](https://info.onedoc.ch/en/connectors/tomedo/) - [Vitomed](https://info.onedoc.ch/en/connectors/vitomed-vitodata/) - [WinLogie](https://info.onedoc.ch/en/connectors/winlogie/) - [WinMed](https://info.onedoc.ch/en/connectors/winmed/) - [ZaWin](https://info.onedoc.ch/en/connectors/zawin/) - [See all our connectors](https://info.onedoc.ch/en/connectors/) - [Resources](#) - [About OneDoc](#) - [Our Mission](https://info.onedoc.ch/en/our-mission/) - [Media](https://info.onedoc.ch/en/media/) - [Blog](https://info.onedoc.ch/en/blog/) - [For general practitioners](https://info.onedoc.ch/en/blog/doctors/) - [For dentists](https://info.onedoc.ch/en/blog/dentists/) - [For dental hygienists](https://info.onedoc.ch/en/blog/dental-hygienists/) - [For pediatricians](https://info.onedoc.ch/en/blog/pediatricians/) - [For ophtalmologists](https://info.onedoc.ch/en/blog/ophtalmologists/) - [For medical center](https://info.onedoc.ch/en/blog/medical-center/) - [For pharmacy](https://info.onedoc.ch/en/blog/pharmacy/) - [For physiotherapists](https://info.onedoc.ch/en/blog/physiotherapists/) - [For psychologists](https://info.onedoc.ch/en/blog/psychologists/) - [For complementary therapists](https://info.onedoc.ch/en/blog/therapists/) - [Resources](#) - [ROI Calculator](https://info.onedoc.ch/en/profitability-calculator/) - [Online visibility audit](https://info.onedoc.ch/en/online-visibility-audit/) - [Patient Journey ScanNew](https://info.onedoc.ch/en/patient-journey-scan/) - [EN](https://info.onedoc.ch/en/blog/all-specialties/care-health-network-opportunities/) - [FR](https://info.onedoc.ch/fr/blog/toutes-les-specialites/reseau-sante-opportunites-suisse/ "Switch to FR (FR)") - [DE](https://info.onedoc.ch/de/blog/alle-fachgebiete/versorgungsnetz-gesundheitsnetz-schweiz/ "Switch to DE (DE)") - [IT](https://info.onedoc.ch/it/blog/tutte-le-specialita/sistema-cure-rete-sanitaria-opportunita-svizzero/ "Switch to IT (IT)") [Book a demo](https://info.onedoc.ch/en/discover-onedoc-pro/) [Book an appointment](https://www.onedoc.ch/en/) [OneDoc Pro](https://info.onedoc.ch/en/ "Go to OneDoc Pro.") [Blog](https://info.onedoc.ch/en/blog/ "Go to Blog.") [All specialties](https://info.onedoc.ch/en/blog/all-specialties/ "Go to the All specialties Category archives.") From care network to health network: challenges and opportunities in the Swiss system # From care network to health network: challenges and opportunities in the Swiss system 15/12/2025 [All specialties](https://info.onedoc.ch/en/blog/all-specialties/)  Healthcare professionals in Switzerland see it every day: more patients, more chronic diseases and… more administrative work. In a historically fragmented care network, information is difficult to share, patient pathways lack fluidity and follow‑up becomes more complex. Today, the question is no longer just about improving care, but about building a __true health network__ capable of anticipating, preventing and coordinating better. Discover in this article the challenges of the current healthcare system in Switzerland and the solutions that can support this transition toward a health network.  [OneDoc solutions to support you toward a health network](https://info.onedoc.ch/en/hub/) ## 1. Care network vs health network: what is the situation in Switzerland? ### 1.1 The care network: coordination around the patient Traditionally, a __care network__ refers to all the professionals involved in a patient’s care: primary care doctors, specialists, nurses, physiotherapists, psychologists, nursing homes, hospitals, pharmacies, social services, etc. In Switzerland, this network is historically __highly fragmented__: cantonal structures, multiple insurers, numerous private and public actors… All of this complicates coordination and continuity of care. Care becomes complex and pathways difficult for patients to understand. Under pressure in the health system, this fragmentation has reached its limits. The __National Research Programme “Health System” (PNR 74)__ of the SNSF highlights the importance of better __coordinating the many professionals__ involved, __involving__ patients’ __support networks__ more and __developing new interprofessional care models__. Technology can be a real ally in doing so. ### 1.2 The health network: a patient‑centered and preventive vision A __health network__ goes beyond purely clinical care. It includes: - __Prevention__ and health promotion, - __Data analysis__ to identify risks, - __Collaboration between healthcare, social services__ and related fields, - The ability to influence __health determinants__ (lifestyle, environment, psychological factors), - __Technology__ as a central infrastructure. Switzerland does not just need better care organization: it needs a __system capable of anticipating, preventing and coordinating at a larger scale__. ## 2. Three major challenges of the Swiss health system ### 2.1 Shortage of qualified staff and administrative overload The [shortage of qualified personnel](https://info.onedoc.ch/en/blog/all-specialties/shortage-of-assistants-in-medical-centers-save-administrative-time-with-these-3-tips/) is one of the central challenges of the Swiss health system today. Many institutions lack nurses, assistants and even doctors, especially in family medicine. __Some striking figures:__ - __One in four doctors is 60 or older__ in Switzerland and will be nearing retirement in the coming years - __Four in ten nurses__ leave the profession early, a third of them before age 35 - __Two in ten community care assistants abandon__ their profession within five years of graduation Planète Santé describes a “deep malaise” and points out that __burnout is not just about working conditions, but also a loss of meaning__: caregivers are caught between patient care and profitability logic and are therefore subject to “paradoxical injunctions,” according to Bertrand Kiefer, editor‑in‑chief of the *Swiss Medical Journal*. This phenomenon makes the transition from a care network to a health network essential, where __prevention__, __coordination__, __standardized procedures__ and __digital tools__ reduce non‑clinical burden. ### 2.2 Aging population and chronic diseases Furthermore, Switzerland is aging. Demographic projections show a rapid increase in the proportion of older people, often suffering from __multiple chronic diseases at once__. In this context, prevention, early detection and the ability to organize __continuous care pathways__ become essential: chronic disease monitoring, collaboration with nursing homes and home care services, etc. Here too, the importance of prevention to avoid overloading the care system is essential. ### 2.3 Healthcare costs under strong pressure Health insurance, hospitalizations, long‑term care: the overall bill continues to rise. Both PNR 74 and Deloitte emphasize that the Swiss system must respond to growing needs while containing already very high costs. A key issue is that __interprofessional coordination__, although central in care networks, is still poorly or insufficiently valued in financing models. Time spent discussing cases, preparing hospital discharges or harmonizing treatment plans is rarely compensated at its true worth.  #### Our solutions to reduce costs and administrative workload | | | |----------------------------------------------------------------------------------------------------------------------------------|------------------------------------------------------------------------------------------------------------------------------------------| |  [Online appointments](https://info.onedoc.ch/en/hub/online-booking/) |  [Teleconsultation](https://info.onedoc.ch/en/visio/teleconsultation-module/) | |  [Referral](https://info.onedoc.ch/en/hub/referral/) |  [Partner medical software](https://info.onedoc.ch/en/connectors/) | [Get your demo](https://info.onedoc.ch) ## 3. Main solution areas for a more effective health network In the face of these challenges, shifting from a care network to a health network puts the patient back at the center of their care journey. To achieve this, solutions must be __organizational, financial and cultural__. Technology can help make them concrete, measurable and sustainable over time. ### 3.1 Integrated care and coordination: putting the patient first One of the key challenges of the health network, as mentioned above, is the need to __better coordinate care__, especially for people with chronic conditions. In Switzerland, this effort involves: - Strengthening __regional health networks__ and models like __managed care__ (with GP lists, initial video consultations, etc.) - Developing __health centers__ or group practices with interprofessional teams - Better recognition of coordination in reimbursement models To function daily, these models need tools that simplify __information sharing, such as the electronic patient record__ (soon to be the electronic health record), appointment planning, referrals to the right professionals, and care protocol management. __The OneDoc solution: referral__ With the [OneDoc referral module](https://info.onedoc.ch/en/hub/referral/), you can refer your patients to a trusted specialist in just a few clicks. Easily find a trusted colleague, check their real-time availability, book an appointment for your patient and send all relevant information in one click. ### 3.2 Prevention and public health: reducing avoidable demand The __2025–2028 Strategy of Health Promotion Switzerland__ focuses on health promotion and prevention, particularly regarding non-communicable diseases, mental health and social determinants of health. Investing in prevention means: - Reducing the progression of certain __chronic diseases__ - Delaying __loss of autonomy__ - Reducing __pressure on emergency departments__, hospital stays and long-term care Here, digital tools can play a key role: screening reminders, targeted prevention programs, [remote monitoring](https://info.onedoc.ch/en/visio/teleconsultation-module/), etc. Deloitte estimates that if the system focused more on prevention and digitalization, healthcare costs could be __reduced by CHF 30 billion by 2040__. Our [survey conducted with MIS Trend and Farner](https://info.onedoc.ch/wp-content/uploads/2025/06/Communique-de-presse-Enquete-OneDoc-Les-Suisses-approuvent-les-plateformes-de-sante-numeriques.pdf) confirmed this: over half of respondents believe AI could help reduce healthcare costs. ### 3.3 Funding reforms: creating the right incentives Discussions on the __2nd revision of the LAMal__, new tariffs (like [TARDOC](https://info.onedoc.ch/en/blog/all-specialties/tardoc-2026/)) or network-based insurance models aim to: - Better __compensate outpatient services__ - Reduce __misaligned financial incentives favoring hospital stays__ - Encourage __integrated care and coordination__ models These reforms rely on improved __quality measurement__, resource use and patient outcomes — which require reliable data and adapted information systems. ### 3.4 Digital solutions: a key lever to cut costs and reduce admin workload Digital isn’t an end in itself. But it becomes a major driver when building health networks in Switzerland. In practical terms, __several solutions can ease the burden__ on the system, professionals and patients alike: - [__Online appointment booking__](https://info.onedoc.ch/en/hub/online-booking/) improves patient experience while reducing secretarial tasks. __No more phone tag or reminder calls__ — everything is handled automatically via [SMS reminders](https://info.onedoc.ch/en/hub/sms-reminders/) and [confirmation emails](https://info.onedoc.ch/en/hub/online-booking/). - __The electronic patient record__ (soon the electronic health record) centralizes patient data in one place and avoids duplicate exams or complex health data transfers. These tools are often designed to [integrate directly into your medical software](https://info.onedoc.ch/en/connectors/). ### 3.5 Teleconsultation: relieving the system through remote care Another way to ease the burden on the healthcare system is through [telemedicine](https://info.onedoc.ch/en/visio/teleconsultation-module/). Though promoted in some insurance models, it’s not yet widespread in Switzerland. Yet teleconsultation is well-suited for minor health issues when in-person care isn’t necessary. In practical terms, for a __follow-up visit or prescription renewal__, telemedicine can save time — time that can be spent on patients with greater needs. ### 3.6 AI: a partner in health networks? Many doctors and therapists wonder whether artificial intelligence will eventually replace them. But studies offer reassuring insights: AI is more of a __support tool than a replacement for healthcare professionals__. And Swiss patients agree: our study found that __only 2% completely trust AI for medical diagnoses__. __Still, AI can be a powerful ally in healthcare:__ - Assists with __image analysis__ (radiology, dermatology, ophthalmology, etc.) by detecting patterns the human eye might miss - Helps __triage incoming requests:__ prioritizing messages, routing patients to the right professional - Supports __drafting reports__ or standard letters for doctor review - Identifies weak signals needing follow-up or screening, based on structured data ### Toward a sustainable health network through technology? Switzerland’s healthcare system faces structural challenges: a shortage of qualified staff, an aging population, rising chronic disease, growing cost pressures… The shift from a __care network__ to a __health network__ is essential to meet these demands. Combined with technology, this paradigm shift should __reduce admin burden,__ __streamline care pathways__ and __strengthen interprofessional collaboration__. Solutions like OneDoc support exactly this approach: offering simple, practical tools that integrate with your workflow — so you can spend more time on what matters most: caring for your patients.  [Talk to our experts and discover how OneDoc can help reduce your admin burden](https://info.onedoc.ch/en/discover-onedoc-pro/) [](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Finfo.onedoc.ch%2Fen%2Fblog%2Fall-specialties%2Fcare-health-network-opportunities%2F "Share on Facebook")[](https://x.com/intent/post?url=https%3A%2F%2Finfo.onedoc.ch%2Fen%2Fblog%2Fall-specialties%2Fcare-health-network-opportunities%2F "Share on X")[](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Finfo.onedoc.ch%2Fen%2Fblog%2Fall-specialties%2Fcare-health-network-opportunities%2F "Share on LinkedIn") ### On the same topic [](https://info.onedoc.ch/en/blog/all-specialties/healthcare-professional-recruitment-tips/ "Healthcare professional recruitment: 4 tips to make a new position profitable fast") - [All specialties](https://info.onedoc.ch/en/blog/all-specialties/) ##### [Healthcare professional recruitment: 4 tips to make a new position profitable fast](https://info.onedoc.ch/en/blog/all-specialties/healthcare-professional-recruitment-tips/ "Healthcare professional recruitment: 4 tips to make a new position profitable fast") [Read the article](https://info.onedoc.ch/en/blog/all-specialties/healthcare-professional-recruitment-tips/) [](https://info.onedoc.ch/en/blog/all-specialties/electronic-prescription-switzerland-guide/ "How does the electronic prescription (E-Prescription) work in Switzerland? Our complete guide") - [All specialties](https://info.onedoc.ch/en/blog/all-specialties/) ##### [How does the electronic prescription (E-Prescription) work in Switzerland? Our complete guide](https://info.onedoc.ch/en/blog/all-specialties/electronic-prescription-switzerland-guide/ "How does the electronic prescription (E-Prescription) work in Switzerland? Our complete guide") [Read the article](https://info.onedoc.ch/en/blog/all-specialties/electronic-prescription-switzerland-guide/) [](https://info.onedoc.ch/en/blog/all-specialties/write-referral-letter/ "How to write a referral letter in just 5 steps?") - [All specialties](https://info.onedoc.ch/en/blog/all-specialties/) ##### [How to write a referral letter in just 5 steps?](https://info.onedoc.ch/en/blog/all-specialties/write-referral-letter/ "How to write a referral letter in just 5 steps?") [Read the article](https://info.onedoc.ch/en/blog/all-specialties/write-referral-letter/) [](https://info.onedoc.ch/en/blog/physiotherapists/more-patients-physiotherapy/ "7 ways to attract more patients to your physiotherapy centre") - [Physiotherapists](https://info.onedoc.ch/en/blog/physiotherapists/) ##### [7 ways to attract more patients to your physiotherapy centre](https://info.onedoc.ch/en/blog/physiotherapists/more-patients-physiotherapy/ "7 ways to attract more patients to your physiotherapy centre") [Read the article](https://info.onedoc.ch/en/blog/physiotherapists/more-patients-physiotherapy/) [](https://info.onedoc.ch/en/blog/psychologists/the-psychotherapy-prescription-model-how-does-it-work/ "How does the psychotherapy prescription model work?") - [Psychologists](https://info.onedoc.ch/en/blog/psychologists/) ##### [How does the psychotherapy prescription model work?](https://info.onedoc.ch/en/blog/psychologists/the-psychotherapy-prescription-model-how-does-it-work/ "How does the psychotherapy prescription model work?") 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