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A OneDoc Invoice feature

Send Tiers payant invoices directly to insurers

With OneDoc Invoice, send Tiers payant (TP) invoices directly to insurers through MediData.

Create compliant Tiers payant invoices and send them to insurers

01

Send compliant Tiers payant invoices to insurers

With OneDoc Invoice, generate and send Tiers payant invoices in just a few clicks, in line with the requirements for mandatory health insurance (LAMal), accident insurance (AA), disability insurance (AI), and military insurance (AM). Your invoices are automatically sent to the correct insurer through the MediData network, helping ensure timely reimbursement.

Aperçu d’une facture créée avec OneDoc Invoice.
Boîte de réception mail avec un courriel invitant le patient à télécharger sa facture de manière sécurisée grâce à OneDoc Invoice

02

Send patients a free copy of their TP invoice

With OneDoc Invoice, automatically send patients a copy of their TP invoice through a secure link protected by SMS two-factor authentication. You can also attach a cover letter translated into the patient’s language.

Did you know?

Since January 1, 2022, healthcare professionals have been required to provide patients with a copy of their invoice.

LAMal amendment, cost-containment measures – package 1

03

Track invoice status in real time

With OneDoc Invoice, track how insurers are processing your invoices in real time and avoid outstanding payments. You are automatically notified when action is required, such as when information is missing or clarification is requested.

04

Help ensure TP invoices are paid with consistently up-to-date information

OneDoc Invoice updates the list of insurers daily through MediData, maintaining a complete database. In addition, integration with the Covercard®System keeps your patients’ administrative information, such as insurance number, contact details, and insurance plan, up to date.

05

Benefit from certified security that meets Swiss standards

The connection to MediData is fully secured using certified HTTPS. In addition, OneDoc and MediData hold DPCO and ISO/IEC 27001 certifications, two leading Swiss standards for protecting health data.

Logos des certifications dont bénéficient OneDoc Pro: ISO 27001, OCPD, Swiss-made software

Frequently asked questions about sending Tiers payant invoices

How does OneDoc Invoice simplify sending Tiers payant (TP) invoices to insurers?

OneDoc Invoice automates the transmission of Tiers payant (TP) invoices to insurers through MediData. Once generated, the invoice is sent directly to the appropriate insurer in just a few clicks, in compliance with Swiss legal requirements. The system updates the list of insurers daily. You can also track invoice status in real time and receive notifications when action is required, such as a request for clarification or missing information.

Are healthcare professionals required to provide patients with a copy of their TP invoice?

Yes. Since January 1, 2022, healthcare professionals in Switzerland have been required to provide patients with a copy of their TP invoice under a LAMal amendment covering cost-containment measures (package 1). With OneDoc Invoice, you can automatically send patients a copy of their invoice through a secure link by email. The link is protected by two-factor authentication using an SMS code, ensuring data confidentiality. You can also attach a personalized cover letter for clear, professional communication.

What do I need to send TP invoices to insurers with OneDoc?

To send Tiers payant (TP) invoices to insurers with OneDoc Invoice, you need:

  • A OneDoc Invoice subscription.
  • A MediData subscription, which enables you to send compliant invoices securely to insurers.

Send compliant TP invoices to insurers

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