Manage your patient referrals without delays or loss of information
With the OneDoc Hub referral module, find the right specialist, book an appointment for your patient and send the necessary documents in just a few clicks.
You retain complete visibility over the rest of the treatment process.
Centralise and secure your referrals with OneDoc Hub
Find the right specialist near your practice or your patient’s home
Search by speciality, location (close to your practice or the patient’s home) or healthcare network.
You can immediately identify available colleagues, even those who have recently set up practice.
Check specialists’ real-time availability
No need to call multiple practices. In the OneDoc Hub referral module, you can view upcoming available slots and directly suggest an appointment date to your patient.
Book appointments for your patients directly in your colleagues’ calendars
You or your secretary can book an appointment in a specialist’s diary without any manual coordination. The patient leaves with a confirmed appointment, without any further action required.
Track appointment status transparently
Referral letters, examination results, imaging or reports are attached to the appointment. Your colleagues receive all the necessary information securely, without sending faxes or emails.
Send the necessary documents securely
You are notified if the patient has attended, cancelled or postponed their appointment. You maintain a clear overview of the care pathway and can adapt your follow-up accordingly.
Replace faxes and scattered exchanges with structured referral
Concrete examples
- A physiotherapist identifies a jaw disorder in their patient.
- They search for a dentist near the patient’s home, check their availability and book an appointment directly.
- The referral letter is attached to the appointment slot.
- A doctor refers their patient to a partner pharmacy for specific follow-up care (vaccination, equipment, support).
- The pharmacy receives the request and relevant information in advance.
- A pharmacist identifies a patient who requires medical consultation.
- They book an appointment with a doctor available nearby and pass on the relevant information.
- A general practitioner refers a patient to a cardiologist.
- They view available slots in real time, book the appointment and attach the test results.
- They then track the status of the appointment.
- After receiving emergency treatment, the patient must be seen again by their general practitioner.
- The department will book the appointment directly and send the medical report.
- Following an operation, the surgeon organises the patient’s rehabilitation.
- He books several sessions with a physiotherapist and sends them the post-operative protocol.
Related features
Frequently asked questions about the referral module
How does the OneDoc referral module work?
OneDoc’s referral module simplifies the process of referring patients to the right specialists. You can search for a colleague based on their specialty, location, or affiliation with a healthcare network. Once you’ve identified the specialist, you can view their availability in real time and book an appointment directly in their calendar. You can also securely send the necessary documents, such as a referral letter or test results. This fast, automated process ensures smooth care for your patients while reducing the administrative burden on your team.
Can I distinguish between appointments made by patients and those referred by other healthcare professionals?
Yes. A specific icon lets you instantly tell apart referral appointments from those booked directly by patients. You can also customize your consultation types: referral appointments can be given a specific name and displayed in a dedicated color in your OneDoc calendar.
How does OneDoc Hub help me find a specialist near my patient's home?
OneDoc gives you access to a network of healthcare professionals that you select in your area. You can search for a specialist based on their proximity to the patient’s home or your practice, as well as their specialty or affiliation network. Even for a newly established professional, OneDoc Hub displays available profiles nearby and their upcoming availability. This allows you to offer your patients fast and appropriate care, while taking into account their geographical constraints.