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A OneDoc Hub feature

Manage your patient referrals without calls or lost information

With the OneDoc Hub referral module, book an appointment with the right specialist and send the necessary documents in just a few clicks.

Centralize and simplify your referrals with OneDoc Hub

01

Find the right specialist near your practice or your patient’s home

Search by specialty, location (near your practice or the patient’s home), or healthcare network. Immediately identify available colleagues, including those who recently opened their practice.

View the OneDoc Pro profile search to find a specialist to treat your patients
Seen from a screen showing that an addressing appointment has been confirmed on OneDoc Pro

02

Check specialists’ availability and book an appointment

With the OneDoc Hub referral module, view specialists’ available time slots and book directly for your patient. They leave with a confirmed appointment, with no calls or additional coordination required.

03

Send the necessary information securely

Referral letters, test results, imaging, and reports are attached to the appointment. Your colleagues securely receive all the information they need without faxes or emails.

View of the OneDoc Pro referral interface where you can track which patients have been referred
Referral interface on OneDoc Pro with the option to attach a letter

04

Track appointment status transparently

You are notified if the patient attended, canceled, or rescheduled the appointment. You maintain a clear view of the care pathway and can adjust your follow-up accordingly.

Concrete examples

  • A physical therapist identifies a jaw disorder in their patient.
  • They search for a dentist near the patient’s home, check their availability, and book an appointment directly.
  • The referral letter is attached to the appointment.
  • A physician refers their patient to a partner pharmacy for specific follow-up care (vaccination, equipment, or support).
  • The pharmacy receives the request and relevant information in advance.
  • A pharmacist identifies a patient who needs a medical consultation.
  • They book an appointment with an available physician nearby and send the relevant information.
  • A general practitioner refers a patient to a cardiologist.
  • They view available time slots in real time, book the appointment, and attach the test results.
  • They then track the appointment status.
  • After receiving emergency care, the patient needs a follow-up appointment with their general practitioner.
  • The department books the appointment directly and sends the medical report.
  • After surgery, the surgeon organizes the patient’s rehabilitation.
  • They book several sessions with a physical therapist and send the postoperative protocol.

Frequently asked questions about the referral module

How does the OneDoc referral module work?

The OneDoc referral module simplifies the process of referring patients to the right specialists. You can search for a colleague by specialty, location, or healthcare network affiliation. Once you find the specialist, you can view their availability in real time and book an appointment directly in their calendar. You can also securely send the necessary documents, such as a referral letter or test results. This fast, automated process supports smooth patient care while reducing your team’s administrative workload.

Can I distinguish appointments booked by patients from referrals made by other healthcare professionals?

Yes. A dedicated icon helps you distinguish referral appointments from appointments booked directly by patients at a glance. You can also customize your consultation types: referral appointments can have a specific name and appear in a dedicated color in your OneDoc calendar.

How does OneDoc Hub help me find a specialist near my patient’s home?

OneDoc gives you access to a network of healthcare professionals you select in your area. You can search for a specialist based on proximity to the patient’s home or your practice, as well as specialty or network affiliation. OneDoc Hub displays nearby profiles and upcoming availability, including for professionals who recently opened their practice. This helps you offer patients timely, appropriate care while accounting for geographic constraints.

Streamline your referrals and improve care coordination

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