[](https://info.onedoc.ch/en/) - [Software](#) - [OneDoc Hub](https://info.onedoc.ch/en/hub/) - [OneDoc Profile](https://info.onedoc.ch/en/hub/onedoc-profile/) - [Online appointment bookingPopular](https://info.onedoc.ch/en/hub/online-booking/) - [Book online button on GooglePopular](https://info.onedoc.ch/en/hub/book-online-google-button/) - [Partner healthcare platforms](https://info.onedoc.ch/en/hub/partner-healthcare-platform/) - [WidgetPopular](https://info.onedoc.ch/en/hub/widget/) - [Medical agenda](https://info.onedoc.ch/en/hub/medical-agenda/) - [Step-by-steps appointments](https://info.onedoc.ch/en/hub/step-by-step-appointment/) - [Medical resources management](https://info.onedoc.ch/en/hub/medical-resources-management/) - [Referral](https://info.onedoc.ch/en/hub/referral/) - [SMS reminder for booked appointmentPopular](https://info.onedoc.ch/en/hub/sms-reminders/) - [Confirmation email](https://info.onedoc.ch/en/hub/confirmation-email/) - [Consultation notes](https://info.onedoc.ch/en/hub/consultation-notes/) - [Follow-up appointment recallNew](https://info.onedoc.ch/en/hub/follow-up-appointment-recall/) - [OneDoc Invoice](https://info.onedoc.ch/en/invoice/) - [Tarif 590Popular](https://info.onedoc.ch/en/invoice/tarif-590/) - [Physio TarifPopular](https://info.onedoc.ch/en/invoice/physio-tarif/) - [PsyTarif (581/582)New](https://info.onedoc.ch/en/invoice/psytarif/) - [Swiss Dental Hygienist (SDH) Tarif](https://info.onedoc.ch/en/invoice/tarif-sdh/) - [Tarif 595Coming soon](https://info.onedoc.ch/en/tarif-595/) - [Covercard](https://info.onedoc.ch/en/invoice/covercard/) - [QR-bill](https://info.onedoc.ch/en/invoice/qr-bills/) - [Secure invoice transmission to the patient (TG)](https://info.onedoc.ch/en/invoice/third-party-guarantor/) - [Invoice transmission to the insurance (TP)](https://info.onedoc.ch/en/invoice/third-party-payment/) - [Payment reminders](https://info.onedoc.ch/en/invoice/payment-reminders/) - [Payment reconciliation](https://info.onedoc.ch/en/invoice/automatic-payment-reconciliation/) - [Year-end closing](https://info.onedoc.ch/en/invoice/year-end-closing/) - [VAT return](https://info.onedoc.ch/en/invoice/vat-return/) - [Statistics](https://info.onedoc.ch/en/invoice/statistics/) - [Emma: AI Phone AssistantLaunching](https://info.onedoc.ch/en/emma-phone-assistant/) - [OneDoc LinkNew](https://info.onedoc.ch/en/link/) - [OneDoc InboxLaunching](https://info.onedoc.ch/en/inbox/) - [Medication requestsNew](https://info.onedoc.ch/en/inbox/medication-requests/) - [OneDoc Visio](https://info.onedoc.ch/en/visio/) - [Teleconsultation badge](https://info.onedoc.ch/en/visio/teleconsultation-badge/) - [Teleconsultation modulePopular](https://info.onedoc.ch/en/visio/teleconsultation-module/) - [Screen sharing](https://info.onedoc.ch/en/visio/screen-sharing/) - [Professional background for teleconsultation](https://info.onedoc.ch/en/visio/background-teleconsultation/) - [Audio and Video settings](https://info.onedoc.ch/en/visio/audio-video-setting/) - [Solutions](#) - [Your needs](https://info.onedoc.ch/en/needs/) - [Increase your visibility](https://info.onedoc.ch/en/needs/increase-visibility/) - [Get more new patients](https://info.onedoc.ch/en/needs/get-new-patients/) - [Retain your patientsPopular](https://info.onedoc.ch/en/needs/retain-your-patients/) - [Automate the follow-up of your existing patients](https://info.onedoc.ch/en/needs/automate-follow-up-existing-patients/) - [Manage care protocols easily](https://info.onedoc.ch/en/needs/manage-care-protocols/) - [Keep your patients in your network](https://info.onedoc.ch/en/needs/keep-patients-network/) - [Easily refer your patientsPopular](https://info.onedoc.ch/en/needs/refer-your-patients/) - [Receive qualified referrals](https://info.onedoc.ch/en/needs/receive-qualified-referrals/) - [Handle more patient requests](https://info.onedoc.ch/en/needs/handle-more-patient-requests/) - [Limit the number of no-showsPopular](https://info.onedoc.ch/en/needs/reduce-no-shows/) - [Reduce the number of incoming callsPopular](https://info.onedoc.ch/en/needs/reduce-incoming-calls/) - [Stay connected with your patients](https://info.onedoc.ch/en/needs/stay-connected-with-patients/) - [Create and manage your invoices](https://info.onedoc.ch/en/needs/create-compliant-invoices/) - [Your specialty](https://info.onedoc.ch/en/specialty/) - [General practitioner](https://info.onedoc.ch/en/specialty/general-practitioner/) - [SpecialistPopular](https://info.onedoc.ch/en/specialty/specialist/) - [Dentist](https://info.onedoc.ch/en/specialty/dentist/) - [Dental hygienist](https://info.onedoc.ch/en/specialty/dental-hygienist/) - [Physiotherapist](https://info.onedoc.ch/en/specialty/physiotherapist/) - [Therapist](https://info.onedoc.ch/en/specialty/therapist/) - [PsychologistPopular](https://info.onedoc.ch/en/specialty/psychologist/) - [Psychotherapists](https://info.onedoc.ch/en/specialty/psychotherapists/) - [Ophthalmologist](https://info.onedoc.ch/en/specialty/ophthalmologist/) - [Dermatologist](https://info.onedoc.ch/en/specialty/dermatologist/) - [Pediatrician](https://info.onedoc.ch/en/specialty/pediatrician/) - [Gynecologists](https://info.onedoc.ch/en/specialty/gynecologists/) - [Aesthetic medicine](https://info.onedoc.ch/en/specialty/aesthetic-medicine/) - [Your healthcare facility](https://info.onedoc.ch/en/specialty/) - [Medical center](https://info.onedoc.ch/en/specialty/medical-center/) - [Hospital](https://info.onedoc.ch/en/specialty/hospital/) - [Pharmacy](https://info.onedoc.ch/en/specialty/pharmacy/) - [Imaging center](https://info.onedoc.ch/en/specialty/imaging-center/) - [Medical laboratory](https://info.onedoc.ch/en/specialty/medical-laboratory/) - [Hearing care professional](https://info.onedoc.ch/en/specialty/hearing-care-professionals/) - [Optician](https://info.onedoc.ch/en/specialty/optician/) - [Connectors](#) - [A-D](#) - [Aeskulap](https://info.onedoc.ch/en/connectors/aeskulap/) - [amétiq siMed](https://info.onedoc.ch/en/connectors/ametiq-simed/) - [Axenita](https://info.onedoc.ch/en/connectors/axenita-axonlab/) - [Carefolio](https://info.onedoc.ch/en/connectors/carefolio/) - [curaMED](https://info.onedoc.ch/en/connectors/curamed/) - [Delemed](https://info.onedoc.ch/en/connectors/delemed/) - [DentaGest](https://info.onedoc.ch/en/connectors/dentagest/) - [Denteo](https://info.onedoc.ch/en/connectors/denteo/) - [E-G](#) - [E-Medicus](https://info.onedoc.ch/en/connectors/e-medicus/) - [E-PAT](https://info.onedoc.ch/en/connectors/e-pat/) - [ElexisNew](https://info.onedoc.ch/en/connectors/elexis/) - [ePaad](https://info.onedoc.ch/en/connectors/epaad/) - [ePhysio](https://info.onedoc.ch/en/connectors/ephysio/) - [ergodent](https://info.onedoc.ch/en/connectors/ergodent/) - [Eyesoft](https://info.onedoc.ch/en/connectors/eyesoft/) - [Google Calendar](https://info.onedoc.ch/en/connectors/google-calendar/) - [H-M](#) - [Handylife](https://info.onedoc.ch/en/connectors/handy-patients/) - [Hexabit Luna](https://info.onedoc.ch/en/connectors/hexabit-luna/) - [ifaNew](https://info.onedoc.ch/en/connectors/ifa/) - [KISIM](https://info.onedoc.ch/en/connectors/cistec-kisim/) - [Liris](https://info.onedoc.ch/en/connectors/liris/) - [Medes](https://info.onedoc.ch/en/connectors/medes/) - [MediCloud](https://info.onedoc.ch/en/connectors/medicloud/) - [MediOnline](https://info.onedoc.ch/en/connectors/medionline-aerztekasse/) - [Mediway](https://info.onedoc.ch/en/connectors/mediway/) - [N-Q](#) - [NereidaNew](https://info.onedoc.ch/en/connectors/nereida/) - [NEXUS](https://info.onedoc.ch/en/connectors/nexus/) - [Oplus](https://info.onedoc.ch/en/connectors/oplus/) - [Outlook](https://info.onedoc.ch/en/connectors/outlook/) - [PhysioApp](https://info.onedoc.ch/en/connectors/physioapp/) - [Polavis](https://info.onedoc.ch/en/connectors/polavis/) - [Polypoint](https://info.onedoc.ch/en/connectors/polypoint/) - [PraxinovaNew](https://info.onedoc.ch/en/connectors/praxinova/) - [ProPharma](https://info.onedoc.ch/en/connectors/propharma/) - [Pulse Medica](https://info.onedoc.ch/en/connectors/pulse-medica/) - [R-Z](#) - [RockethealthNew](https://info.onedoc.ch/en/connectors/rockethealth/) - [SOFTplus](https://info.onedoc.ch/en/connectors/softplus/) - [Sokle](https://info.onedoc.ch/en/connectors/sokle/) - [tomedoNew](https://info.onedoc.ch/en/connectors/tomedo/) - [Vitomed](https://info.onedoc.ch/en/connectors/vitomed-vitodata/) - [WinLogie](https://info.onedoc.ch/en/connectors/winlogie/) - [WinMed](https://info.onedoc.ch/en/connectors/winmed/) - [ZaWin](https://info.onedoc.ch/en/connectors/zawin/) - [See all our connectors](https://info.onedoc.ch/en/connectors/) - [Resources](#) - [About OneDoc](#) - [Our Mission](https://info.onedoc.ch/en/our-mission/) - [Media](https://info.onedoc.ch/en/media/) - [Blog](https://info.onedoc.ch/en/blog/) - [For general practitioners](https://info.onedoc.ch/en/blog/doctors/) - [For dentists](https://info.onedoc.ch/en/blog/dentists/) - [For dental hygienists](https://info.onedoc.ch/en/blog/dental-hygienists/) - [For pediatricians](https://info.onedoc.ch/en/blog/pediatricians/) - [For ophtalmologists](https://info.onedoc.ch/en/blog/ophtalmologists/) - [For medical center](https://info.onedoc.ch/en/blog/medical-center/) - [For pharmacy](https://info.onedoc.ch/en/blog/pharmacy/) - [For physiotherapists](https://info.onedoc.ch/en/blog/physiotherapists/) - [For psychologists](https://info.onedoc.ch/en/blog/psychologists/) - [For complementary therapists](https://info.onedoc.ch/en/blog/therapists/) - [Resources](#) - [ROI Calculator](https://info.onedoc.ch/en/profitability-calculator/) - [Feature QuizNew](https://info.onedoc.ch/en/feature-quiz/) - [Online visibility audit](https://info.onedoc.ch/en/online-visibility-audit/) - [Patient Journey Scan](https://info.onedoc.ch/en/patient-journey-scan/) - [EN](https://info.onedoc.ch/en/hub/step-by-step-appointment/) - [FR](https://info.onedoc.ch/fr/hub/rendez-vous-a-etapes/ "Switch to FR (FR)") - [DE](https://info.onedoc.ch/de/hub/schritt-fur-schritt-konfiguration/ "Switch to DE (DE)") - [IT](https://info.onedoc.ch/it/hub/appuntamenti-combinati/ "Switch to IT (IT)") [Book a free demo](https://info.onedoc.ch/en/discover-onedoc-pro/) [Book an appointment](https://www.onedoc.ch/en/) [OneDoc Pro](https://info.onedoc.ch/en/ "Go to OneDoc Pro.") [OneDoc Hub](https://info.onedoc.ch/en/hub/ "Go to OneDoc Hub.") Step-by-steps appointments A OneDoc Hub feature # Simplify care protocol management With OneDoc Hub, automatically coordinate step-by-step appointments. [Book a free demo](https://info.onedoc.ch/en/discover-onedoc-pro/) ## Simplify your step-by-step appointments with OneDoc Hub ### 01 ###### Create customized care protocols for your practice Define your own sequence of steps based on the appointment type and your operational requirements, such as administering eye drops 15 minutes before a consultation or taking a blood sample before a medical appointment.   ### 02 ###### Optimize the use of your resources and agendas OneDoc Pro automatically coordinates the availability of the healthcare professionals, assistants, rooms, and equipment involved in each care protocol. You reduce wait times, prevent scheduling conflicts, and make your agenda more efficient. ### 03 ###### Prevent errors in the consultation sequence Every step in a care protocol is checked before the appointment is booked. A time slot is offered only when every required healthcare professional and resource is available.   ### 04 ###### Give your patients a clear care pathway Patients only book the main appointment type online. All required steps before or after it are scheduled automatically, reducing stress and questions while improving the patient experience. ## Works with... [__Modern medical agenda__ \ The OneDoc agenda allows you to centralize your activity in one place.](https://info.onedoc.ch/en/hub/medical-agenda/) [__Resource management__ \ Automatically reserve rooms and equipment when booking appointments.](https://info.onedoc.ch/en/hub/medical-resources-management/) [__Patient referrals__ \ Refer your patients to trusted specialists.](https://info.onedoc.ch/en/hub/referral/) ## Frequently asked questions about care protocols #### How can I automate care protocol management in my medical practice? With OneDoc Hub, you can define a specific sequence of steps for each type of consultation or treatment, such as a blood draw followed by a medical consultation. The system automatically coordinates the agendas of the required healthcare professionals and assistants, as well as room and equipment schedules. Once the care protocol is configured, every step is scheduled without manual intervention, reducing errors and improving your organization. #### Can OneDoc schedule appointments that require multiple healthcare professionals? Yes. OneDoc Hub makes it easy to schedule complex appointments that require multiple healthcare professionals. When such an appointment is scheduled, OneDoc automatically checks the availability of every participant, including physicians, assistants, and colleagues, and reserves the relevant time in their agendas. This automation keeps scheduling organized and prevents errors, even for consultations involving multiple steps or participants. #### How does OneDoc Hub let me create customized care protocols? OneDoc Hub gives you complete flexibility to create care protocols tailored to your practice’s needs. You can configure specific sequences of steps to match your workflow. These protocols are fully customizable, helping your team provide efficient patient care. #### Can patients book every step in a care protocol at once? Yes. With OneDoc Hub, patients only need to book the main reason for their consultation. Every step in the care protocol before or after the main appointment is automatically scheduled in the background. For example, if a protocol includes preparation or an exam before the consultation, those steps are added to the agenda automatically, with no additional action required from the patient. This simplifies their experience, reduces stress, and ensures smooth care, even across the most complex care pathways. ## Automate care protocols and improve the coordination of complex appointments [Book a free demo](https://info.onedoc.ch/en/discover-onedoc-pro/) ##### About OneDoc - [About us](https://info.onedoc.ch/en/our-mission/) - [Media](https://info.onedoc.ch/en/media/) - [Cookie Policy](https://info.onedoc.ch/en/cookie-policy/) - [Privacy Center](https://privacy.onedoc.ch/en) [Consent management](javascript:Didomi.preferences.show%28%29) ##### Our other websites - [pro.onedoc.ch: app for healthcare professionals](https://pro.onedoc.ch/en/) - [onedoc.ch: online appointment booking platform](https://www.onedoc.ch/en/) ##### Languages - [FR](https://info.onedoc.ch/en/ "Switch to FR (FR)") - [DE](https://info.onedoc.ch/de/ "Switch to DE (DE)") - [IT](https://info.onedoc.ch/it/ "Switch to IT (IT)") - [EN](https://info.onedoc.ch/en/ "Switch to EN (EN)") ##### Our software - [OneDoc Hub](https://info.onedoc.ch/en/hub/) - [Profile on OneDoc.ch](https://info.onedoc.ch/en/hub/onedoc-profile/) - [Online appointment booking](https://info.onedoc.ch/en/hub/online-booking/) - [Booking widget](https://info.onedoc.ch/en/hub/widget/) - [Google booking button](https://info.onedoc.ch/en/hub/book-online-google-button/) - [Medical agenda](https://info.onedoc.ch/en/hub/medical-agenda/) - [Reminder SMS](https://info.onedoc.ch/en/hub/sms-reminders/) - [Confirmation email](https://info.onedoc.ch/en/hub/confirmation-email/) - [Step-by-step appointments](https://info.onedoc.ch/en/hub/step-by-step-appointment/) - [Resources management](https://info.onedoc.ch/en/hub/medical-resources-management/) - [Referral module](https://info.onedoc.ch/en/hub/referral/) - [Consultation notes](https://info.onedoc.ch/en/hub/consultation-notes/) - [Follow-up appointment recall](https://info.onedoc.ch/en/hub/follow-up-appointment-recall/) - [OneDoc Invoice](https://info.onedoc.ch/en/invoice/) ##### Use cases - [Increase your practice's visibility](https://info.onedoc.ch/en/needs/increase-visibility/) - [Get new patients](https://info.onedoc.ch/en/needs/get-new-patients/) - [Retain patients with a digital experience](https://info.onedoc.ch/en/needs/retain-your-patients/) - [Reduce no-shows](https://info.onedoc.ch/en/needs/reduce-no-shows/) - [Reduce incoming calls](https://info.onedoc.ch/en/needs/reduce-incoming-calls/) - [Handle more patient requests](https://info.onedoc.ch/en/needs/handle-more-patient-requests/) - [Automate follow-up for existing patients](https://info.onedoc.ch/en/needs/automate-follow-up-existing-patients/) - [Easily manage care protocols](https://info.onedoc.ch/en/needs/manage-care-protocols/) - [Refer your patients to colleagues](https://info.onedoc.ch/en/needs/refer-your-patients/) - [Keep your patients in your network](https://info.onedoc.ch/en/needs/keep-patients-network/) - [Stay connected with your patients remotely](https://info.onedoc.ch/en/needs/stay-connected-with-patients/) - [Create and manage your invoices with OneDoc Invoice](https://info.onedoc.ch/en/needs/create-compliant-invoices/) ##### Our solutions by specialty - [General practitioner](https://info.onedoc.ch/en/specialty/general-practitioner/) - [Specialist](https://info.onedoc.ch/en/specialty/specialist/) - [Dentist](https://info.onedoc.ch/en/specialty/dentist/) - [Dental hygienist](https://info.onedoc.ch/en/specialty/dental-hygienist/) - [Physiotherapist](https://info.onedoc.ch/en/specialty/physiotherapist/) - [Complementary therapist](https://info.onedoc.ch/en/specialty/therapist/) - [Psychologist](https://info.onedoc.ch/en/specialty/psychologist/) - [Psychotherapist](https://info.onedoc.ch/en/specialty/psychotherapists/) - [Ophthalmologist](https://info.onedoc.ch/en/specialty/ophthalmologist/) - [Dermatologist](https://info.onedoc.ch/en/specialty/dermatologist/) - [Pediatrician](https://info.onedoc.ch/en/specialty/pediatrician/) - [Gynecologist](https://info.onedoc.ch/en/specialty/gynecologists/) ##### Our solutions by structure - [Medical center](https://info.onedoc.ch/en/specialty/medical-center/) - [Hospital](https://info.onedoc.ch/en/specialty/hospital/) - [Pharmacy](https://info.onedoc.ch/en/specialty/pharmacy/) - [Radiology centre](https://info.onedoc.ch/en/specialty/imaging-center/) - [Medical laboratory](https://info.onedoc.ch/en/specialty/medical-laboratory/) - [Hearing care professional](https://info.onedoc.ch/en/specialty/hearing-care-professionals/) - [Optician](https://info.onedoc.ch/en/specialty/optician/) ##### Resources - [OneDoc Pro Blog](https://info.onedoc.ch/en/blog/) - [Patient Journey Scan](https://info.onedoc.ch/en/patient-journey-scan/) - [Profitability Calculator](https://info.onedoc.ch/en/profitability-calculator/) ##### Latest articles - [Step-by-step appointments in aesthetic clinics](https://info.onedoc.ch/en/blog/specialists/step-by-step-appointments-aesthetic-clinic/) - [Step-by-step appointments in ophthalmology](https://info.onedoc.ch/en/blog/ophtalmologists/step-by-step-appointments-ophthalmologist/) - [Step-by-step appointments at the dental practice](https://info.onedoc.ch/en/blog/dental-hygienists/step-by-step-appointment-dental-practice/) - [Step-by-step appointments at the radiology center](https://info.onedoc.ch/en/blog/imaging-center/step-by-step-appointments-radiologist/) - [Online booking: choosing your medical software](https://info.onedoc.ch/en/blog/all-specialties/offer-online-booking-medical-software/) - [Automating tasks in a medical practice](https://info.onedoc.ch/en/blog/all-specialties/automating-tasks-in-a-medical-practice-how-can-you-really-save-time-for-your-patients/) - [How to start digitalizing your medical practice](https://info.onedoc.ch/en/blog/all-specialties/digitalizing-medical-practices/) - [Patient communication: 5 practical tools](https://info.onedoc.ch/en/blog/all-specialties/how-can-you-communicate-effectively-with-patients-5-tools-that-can-help-you-in-your-daily-work/) - [Case study: online booking in ophthalmology](https://info.onedoc.ch/en/blog/ophtalmologists/case-study-online-booking-ophtalmology/) - [Case study: online booking dental practice](https://info.onedoc.ch/en/blog/dentists/case-study-dentists-online-booking/) © 2026 OneDoc SA - 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