OneDoc Visio
Provide remote care with secure video consultations

As a healthcare professional practising in Switzerland, you need to make sure that your teleconsultation software:

• offers secure video consultations (encryption and confidentiality)
• complies with the New Federal Act on Data Protection (nFADP)
• integrates with, or can interact with, your practice management system
• is easy to use for both you and your patients

OneDoc Visio meets all of these criteria. Communications are encrypted, data is hosted in Switzerland, and the solution integrates seamlessly into the OneDoc ecosystem. Easy to use and designed with medical practice in mind, it is a teleconsultation solution well suited to healthcare professionals in Switzerland.

Yes, OneDoc Visio is connected to OneDoc Hub. This means you can offer appointment booking for teleconsultations through OneDoc.ch or directly on your own website. Appointments booked online for a video consultation are clearly labeled as such in your OneDoc calendar.

OneDoc Visio is designed for all Swiss healthcare professionals who want to offer remote consultations while ensuring security and simplicity. Whether you are a general practitioner, specialist, or mental health professional, OneDoc Visio allows you to monitor your patients wherever they are. Your patients only need a link sent by text message to join the consultation, with no need to download or install an app. It is an ideal solution for follow-ups, consultations for chronic illnesses, or mental health consultations.

Unlike general-purpose tools such as Zoom or Google Meet, OneDoc Visio is specifically designed for telemedicine consultations, offering you the following advantages:

• Legal compliance and security: OneDoc Visio is compliant with the new law on the protection of data (nLPD) and certified ISO 27001 and DCPO. The data is hosted in Switzerland and the exchanges are encrypted from end to end, ensuring strict confidentiality.
• No installation required: Your patients do not need to download an application. They access the consultation via a simple link received by SMS.
• Features tailored to healthcare professionals: OneDoc Visio offers tools such as secure screen sharing and a professional background, and is accessible directly from OneDoc Hub. By choosing OneDoc Visio, you are opting for a solution dedicated to healthcare, without compromising on security.

With OneDoc Visio, teleconsultation can be done in just a few clicks:

1. Appointment booking: Your patients make appointments online via your profile on OneDoc.ch or you book a slot for them.
2. Invitation to consultation: Before the appointment, your patients receive a secure link via SMS to access the virtual consultation room.
3. Online consultation: You connect to the OneDoc Visio directly from OneDoc Hub and start the consultation. Your exchanges are secure and encrypted.

The price of OneDoc Visio is 25 CHF per month. Please note that you must have a subscription to OneDoc Hub to take advantage of this additional module.

In Switzerland, telemedicine is authorised and regulated, provided that legal requirements relating to data protection and medical confidentiality are met. A teleconsultation is considered a full medical act when the healthcare professional is able to carry out an appropriate clinical assessment remotely.

In terms of reimbursement, teleconsultations can be billed under TARDOC, provided they meet the criteria defined by insurers and health authorities. With OneDoc Visio, you benefit from a solution that complies with the New Federal Act on Data Protection (nFADP), is hosted in Switzerland, and is designed specifically for medical use—allowing you to conduct teleconsultations within a secure and legally compliant framework.

In Switzerland, teleconsultations are subject to the same legal obligations as in-person consultations. Healthcare professionals must comply with medical confidentiality and ensure that a remote consultation is clinically appropriate.

From a confidentiality perspective, health data must be processed in accordance with the New Federal Act on Data Protection (nFADP). This requires the use of a secure solution, with encrypted communications and data hosting in Switzerland.

OneDoc Visio meets these requirements by ensuring a high level of security and compliance for remote consultations.

No. Teleconsultation primarily requires a good understanding of the organizational, legal, and relational aspects specific to remote care, including billing under TARDOC.

Beyond theoretical training, using a simple and intuitive tool is essential. OneDoc Visio is designed to be easy for doctors and medical staff to use, with no complex setup or installation required. This allows you to focus on the quality of care and the patient relationship, even when consulting remotely.