OneDoc Pro for pharmacies:
The software that increases the visibility of your services and streamlines client reception
Showcase your pharmacy services, welcome clients at the right time, and improve their satisfaction.
A simple tool for managing your pharmacy services
Provide a better patient experience while reducing your team’s administrative workload
Give your pharmacy greater visibility and attract new clients
Pharmacy services are not always well known to the public. OneDoc Pro makes your services (vaccinations, screenings, counseling sessions, etc.) visible on Google, OneDoc.ch, and AI assistants.
To assess your current visibility and identify new opportunities to attract patients, take our online visibility audit.
Avoid unpleasant surprises with online booking
A client arrives without an appointment for a vaccination… but no trained pharmacist is available at that time.
With OneDoc Pro, your clients book vaccinations online based on trained staff availability. You avoid unnecessary trips, missed opportunities, and unexpected situations at the counter.
Refer your clients to a healthcare professional in the neighborhood
Does a client lack a prescription or need medical follow-up? With OneDoc Pro, you can refer them in one click to a nearby physician who is available quickly. You ensure continuity of care and strengthen your collaboration with the local network.
Streamline service at the counter with online medication requests
With medication requests, you reduce interruptions and have more time to advise patients at the counter.
- Your patients preorder online from your website.
- Their request arrives in OneDoc Inbox, where your team can process it at the right time.
- The patient is automatically notified when their order is ready for pickup at the pharmacy.
Anticipate peak times and stay in control of pharmacy traffic
Another way to stay in control during peak times at your pharmacy is to use online appointment booking by creating dedicated schedules for your resources (staff, equipment, and rooms). Especially useful during cantonal vaccination campaigns (flu, ticks, etc.), this setup allows you to anticipate patient flow and plan in advance, ensuring high-quality service even during periods of strong demand. You avoid lines, improve client satisfaction, and protect your team from being overloaded.
Features appreciated by pharmacies
Automate follow-up for your pharmacy services
In a pharmacy, certain services require follow-up at specific intervals, such as administering a second vaccine dose a few months after the first.
With OneDoc Pro, you schedule SMS invitations to encourage your patients to book their next appointment (for example, for a second injection three months after the first). You define the service and timeframe, and the message including booking link, is sent automatically.
Features appreciated by pharmacies
Swiss 
. Secure. Certified.
Data protection is a priority at OneDoc. As a Swiss company, we comply with the Swiss Federal Act on Data Protection and the GDPR. Your data is hosted in Switzerland, and OneDoc is ISO 27001 and DPCO certified, with the Swiss Made Software and Hosted in Switzerland labels.
A simple and transparent price for pharmacies
OneDoc Hub
OneDoc Visio
OneDoc Inbox
Frequently asked questions about OneDoc Pro for pharmacies
Can I limit online bookings to certain services only and keep the rest as walk-in?
Yes. You decide which services are available for online booking (for example, tests or vaccinations only) and which remain walk-in or available on request. This allows you to organize your services without restricting spontaneous visits.
Do automatic reminders work even if the appointment is booked directly at the pharmacy?
Yes. Whether the appointment is booked online by the patient or entered manually at the counter by your team, the system automatically sends a confirmation email and an SMS reminder. This helps prevent missed appointments, even for appointments booked at the counter.
Is OneDoc compatible with our pharmacy software?
Yes. OneDoc Pro integrates with the most widely used pharmacy software in Switzerland. You avoid duplicate data entry, keep your usual workflows, and ensure consistency between your internal schedules and those visible online. Synchronization is automatic.