Control your background and give your teleconsultations a professional setting
With OneDoc Visio, maintain a polished, reassuring image with customizable background options.
Use professional backgrounds for your teleconsultations
01
Change your background for a professional look
Choose a background suited to your teleconsultations and control the image your patients see. OneDoc Visio offers several neutral, professional settings that inspire confidence, even when you consult from home or while traveling.
02
Blur your background for greater privacy
Protect your privacy and avoid distractions by blurring your background with one of two options: light blur or strong blur. Your patients stay focused on the conversation without seeing your personal surroundings.
Works with...
Frequently asked questions about professional backgrounds
Which teleconsultation software is recommended for healthcare professionals in Switzerland?
As a healthcare professional practicing in Switzerland, you need to make sure that your software:
<ul>
<li>Offers <strong>secure video consultations</strong> (encryption and confidentiality)</li>
<li>Complies with the <strong>New Federal Act on Data Protection (nFADP)</strong></li>
<li>Integrates with, or can interact with, your <strong>practice management system</strong></li>
<li>Is <strong>easy to use</strong> for both you and your patients</li>
</ul>
OneDoc Visio meets all these criteria: communications are encrypted, data is hosted in Switzerland, and the solution integrates directly into the OneDoc ecosystem. Easy to use and designed for medical practices, it is a teleconsultation solution tailored to healthcare professionals in Switzerland.
Who can benefit from OneDoc Visio?
OneDoc Visio is designed for all Swiss healthcare professionals who want to offer remote consultations while ensuring security and simplicity. Whether you are a general practitioner, specialist, or mental health professional, OneDoc Visio lets you follow up with your patients wherever they are. Your patients only need a link sent by SMS to join the consultation, with no app to download or install. It is an ideal solution for follow-ups, chronic disease management, and mental health consultations.
How do I change the background during a teleconsultation with OneDoc Visio?
Changing the background with OneDoc Visio is quick and easy. Before or during a teleconsultation, access the video settings and choose from several neutral, professional backgrounds. These backgrounds give your patients a polished, reassuring image whether you are at your practice, at home, or on the go. You can also blur the background if you prefer.
Can patients also customize their background during the teleconsultation?
The background customization feature is currently intended for healthcare professionals using OneDoc Visio. This lets you provide a professional visual setting tailored to your consultations. Patients do not need to configure their background, which makes joining the teleconsultation easier.
Is OneDoc Visio connected to OneDoc Hub’s online appointment booking?
Yes, OneDoc Visio is integrated into the OneDoc ecosystem. You can create consultation types dedicated to teleconsultation that are visible on both OneDoc.ch and your own website.
You can also schedule and start a video consultation directly from your OneDoc calendar.
How does telemedicine work in Switzerland, and what are the reimbursement rules?
In Switzerland, telemedicine is authorized and regulated, provided that legal requirements relating to data protection and medical confidentiality are met. A teleconsultation is considered a full medical service when the healthcare professional can carry out an appropriate clinical assessment remotely.
In terms of reimbursement, <strong>teleconsultations can be billed under TARDOC</strong>, provided they meet the criteria defined by insurers and health authorities. OneDoc Visio is compliant with the nFADP, hosted in Switzerland, and designed for medical use, allowing you to conduct teleconsultations within a secure and legally compliant framework.
What are the legal and confidentiality requirements for offering teleconsultation in Switzerland?
In Switzerland, teleconsultations are subject to the <strong>same legal obligations as in-person consultations</strong>. Healthcare professionals must maintain medical confidentiality and ensure that a remote consultation is clinically appropriate.
From a confidentiality perspective, health data must be processed in accordance with the New Federal Act on Data Protection (nFADP). This requires a secure solution with encrypted communications and data hosted in Switzerland.
OneDoc Visio and all OneDoc applications comply with the <strong>nFADP</strong> and are <strong>ISO 27001</strong> and <strong>DPCO</strong> certified. Data is hosted in Switzerland, communications are fully end-to-end encrypted, and patients do not need to install anything.
Do you need specific training to offer teleconsultations in Switzerland?
No. Teleconsultation primarily requires a good understanding of the organizational, legal, and interpersonal aspects of remote care, including billing under <strong>TARDOC</strong>.
Beyond theoretical training, using a simple and intuitive tool is essential. OneDoc Visio is designed to be easy for doctors and medical staff to use, with no complex setup or installation required. This lets you focus on the quality of care and the patient relationship, even remotely.