Consult your patients remotely in a secure way
With OneDoc Visio, you can offer professional, safe, and easy-to-organize video consultations directly from your medical calendar.
Everything you need to know about how the OneDoc secure video consultation module works.
Access OneDoc Visio on any device without installing an app
Neither you nor your patients need to download or install an application. The consultation opens directly in a web browser, whether on a computer, tablet, or smartphone. Accessible to everyone, this allows you to focus on care rather than technology.
Conduct secure remote consultations
The OneDoc Visio video consultation module is designed to meet Swiss legal requirements for data protection. Your teleconsultations take place on a secure platform, hosted in Switzerland, compliant with both the nLDP and GDPR.
Choose whether a consultation takes place in person or by video
From your calendar, simply indicate whether a consultation is in person or by video. The access link is automatically generated and sent to your patient by email and SMS, with no extra steps required. You can join the video consultation directly from your calendar via an easily identifiable icon.
Collect your patient’s administrative data before the teleconsultation
Before each video consultation, all your patient’s administrative information (contact details, address, insurance card number, etc.) is collected automatically, making billing and patient file management easier.
A simple and secure video consultation module
With the telemedicine module of OneDoc Visio, you expand your care offer by providing video consultations and securely see your patients remotely.
Related features
Frequently asked questions about the video consultation module
Which medical specialties can offer video consultations?
Video consultations with OneDoc Visio are suitable for many medical and paramedical specialties. They are particularly well suited to follow-up consultations, general telemedicine, psychology, nutrition, dermatology, and chronic disease management.
Each professional can decide what types of consultations they want to offer via video, based on their practices and the needs of their patients. This flexibility makes it possible to expand the range of care offered while meeting patient expectations.
Which teleconsultation software is recommended for healthcare professionals in Switzerland?
As a healthcare professional practising in Switzerland, you need to make sure that your teleconsultation software:
- offers secure video consultations (encryption and confidentiality)
- complies with the New Federal Act on Data Protection (nFADP)
- integrates with, or can interact with, your practice management system
- is easy to use for both you and your patients
OneDoc Visio meets all of these criteria. Communications are encrypted, data is hosted in Switzerland, and the solution integrates seamlessly into the OneDoc ecosystem. Easy to use and designed with medical practice in mind, it is a teleconsultation solution well suited to healthcare professionals in Switzerland.
Is it necessary to install an application to use OneDoc Visio?
No, neither you nor your patients need to install an app to use OneDoc Visio. Video consultations open directly in a web browser, whether on a computer, tablet, or smartphone. This ease of access ensures a smooth and accessible experience for everyone, without any technical constraints. This allows you to focus on care, while your patients benefit from a practical and intuitive solution.
How does a teleconsultation with OneDoc Visio work?
With OneDoc Visio, teleconsultation can be done in just a few clicks:
- Appointment booking: Your patients make appointments online via your profile on OneDoc.ch or you book a slot for them.
- Invitation to consultation: Before the appointment, your patients receive a secure link via SMS to access the virtual consultation room.
- Online consultation: You connect to the OneDoc Visio directly from OneDoc Hub and start the consultation. Your exchanges are secure and encrypted.
What is the price of OneDoc Visio?
The price of OneDoc Visio is 25 CHF per month. Please note that you must have a subscription to OneDoc Hub to take advantage of this additional module.
Is OneDoc Visio connected to OneDoc Hub’s online appointment booking?
Yes. OneDoc Visio and all OneDoc applications comply with the New Federal Act on Data Protection (nFADP) and are ISO 27001 and DPCO certified. Data is hosted in Switzerland, communications are fully end-to-end encrypted, and no installation is required on the patient’s side.
How does telemedicine work in Switzerland, and what are the reimbursement rules?
In Switzerland, telemedicine is authorised and regulated, provided that legal requirements relating to data protection and medical confidentiality are met. A teleconsultation is considered a full medical act when the healthcare professional is able to carry out an appropriate clinical assessment remotely.
In terms of reimbursement, teleconsultations can be billed under TARDOC, provided they meet the criteria defined by insurers and health authorities. With OneDoc Visio, you benefit from a solution that complies with the New Federal Act on Data Protection (nFADP), is hosted in Switzerland, and is designed specifically for medical use—allowing you to conduct teleconsultations within a secure and legally compliant framework.
What are the legal and confidentiality requirements for offering teleconsultation in Switzerland?
In Switzerland, teleconsultations are subject to the same legal obligations as in-person consultations. Healthcare professionals must comply with medical confidentiality and ensure that a remote consultation is clinically appropriate.
From a confidentiality perspective, health data must be processed in accordance with the New Federal Act on Data Protection (nFADP). This requires the use of a secure solution, with encrypted communications and data hosting in Switzerland.
OneDoc Visio meets these requirements by ensuring a high level of security and compliance for remote consultations.
Do you need specific training to offer teleconsultations in Switzerland?
No. Teleconsultation primarily requires a good understanding of the organizational, legal, and relational aspects specific to remote care, including billing under TARDOC.
Beyond theoretical training, using a simple and intuitive tool is essential. OneDoc Visio is designed to be easy for doctors and medical staff to use, with no complex setup or installation required. This allows you to focus on the quality of care and the patient relationship, even when consulting remotely.