General practitioners: Fewer calls, more time for patient care with OneDoc Pro
Online booking, SMS reminders, and teleconsultations integrated with your medical software.
Simplify appointment management without disrupting the way you work
Reduce your administrative workload and provide modern patient care both in your practice and remotely.
Reduce calls to your practice
Reduce the number of calls to your front desk with online booking. Your patients can book, reschedule, or cancel ased on the guidelines and time slots you define.
Do your patients prefer calling? Emma, OneDoc’s phone assistant, handles common requests and can book an appointment directly in your schedule.
Manage care protocols without manual coordination
For appointments involving multiple professionals, rooms, or pieces of equipment, OneDoc automatically synchronizes all availability to find the right time slot—without manual coordination.
Refer your patients in just a few clicks
For multi-step appointments, OneDoc Hub automatically coordinates the availability of your team, rooms, and equipment to simplify the entire scheduling process.
Check your colleagues’ availability and refer your patient directly through OneDoc. No need for calls, faxes, or follow-ups from your team.
Deliver the experience your patients expect
More than half of patients search for and book appointments online. With OneDoc Pro, you provide a modern experience by being visible where they are looking for you: Google, Maps, OneDoc.ch, and AI tools such as ChatGPT.
Provide remote follow-up care
Not every follow-up needs a waiting room. For follow-ups and test result reviews that don’t need an in-person visit, offer secure teleconsultations instead. More flexible care for your patients — no extra work for your team.
OneDoc Pro is compatible with your medical software
No duplicate data entry and no changes to your routine. You stay in control while reducing the workload for your front desk.
More than 2,400 Swiss general practitioners already use OneDoc Pro
Swiss 
. Secure. Certified.
Data protection is a priority at OneDoc. As a Swiss company, we comply with the Swiss Federal Act on Data Protection and the GDPR. Your data is hosted in Switzerland, and OneDoc is ISO 27001 and DPCO certified, with the Swiss Made Software and Hosted in Switzerland labels.
A simple and transparent price for general practitioners
OneDoc Hub
OneDoc Visio
Measure the financial impact of OneDoc on your practice
Use our ROI calculator to see the financial impact OneDoc can have on your practice.
Frequently asked questions about OneDoc Pro for general practitioners
Can I limit online booking to existing patients?
Yes! When setting up your account, you can choose to limit online booking to your existing patients. This means that anyone who indicates they are not already your patient will not be able to book an appointment with you. In addition, patients on OneDoc.ch can filter their search to display only general practitioners who are accepting new patients. Your profile will not appear in those results. This keeps your schedule reserved for patients you already know.
Will my patients use OneDoc to book appointments?
Your patients are probably already using OneDoc, as more than 3 million patients are registered on the platform. Many general practitioners have also seen patients quickly adopt online booking because it is simple and convenient. Patients can view your availability in real time and book the time slot that works best for them without having to call. Patients who still prefer to call can continue to have their appointments managed by your front desk through OneDoc Pro or your medical software. All appointments are kept in one place.
Can I choose which appointment types are available for online booking?
Yes, you can choose which appointment types are available online. In your OneDoc Pro settings, you can decide which types of appointments patients can book themselves and which must be booked by phone. For example, you can allow patients to book a standard consultation or follow-up appointment online while requiring first appointments to be booked by phone. This gives you control over your schedule and ensures appointments align with the way your practice operates.
Which teleconsultation software is recommended for physicians in Switzerland?
As a physician practicing in Switzerland, you should make sure your software:
Provides secure video conferencing, including encryption and confidentiality
Complies with the revised Swiss Data Protection Act
Integrates or interacts with your practice management system
Is easy for both you and your patients to use
OneDoc Visio meets these requirements: communications are encrypted, data is hosted in Switzerland, and the solution integrates directly with the OneDoc ecosystem. Easy to use and designed for medical practice, it is a suitable teleconsultation solution for physicians in Switzerland.
How should teleconsultations be billed?
Teleconsultations must be billed using the corresponding TARDOC codes, including AA.10.0010, AA.10.0020, and AA.10.0030.
How does OneDoc protect medical data?
The security of medical data is a top priority at OneDoc. Our software and the data it processes are hosted exclusively in Switzerland in compliance with the New Federal Act on Data Protection (nFADP). OneDoc is also ISO27001 and DPCO certified, and the security of our solutions is regularly tested through a global bug bounty program.
When synchronizing with your medical software, only the data required for appointment management is exchanged, such as time slots, reasons for consultation, and patient contact details. These exchanges use protocols that comply with current security standards.
How long does it take to install OneDoc Pro?
OneDoc is designed for fast and straightforward setup. Most general practitioners have their account configured and ready to use within just a few days.
The process includes configuring your schedule, setting up appointment types, and integrating OneDoc with your medical software. The integration also includes a personalized training session for you and your team to show you how to use OneDoc in your daily work. From day one, our team is available to guide you and answer all your questions.
To get started with OneDoc Pro, book your free demo today!