MediOnline
Transform your experience with MediOnline using the OneDoc Pro connector
The essentials of the integration between MediOnline and OneDoc Pro
No need to change your processes or re-enter appointments: OneDoc Pro integrates directly into MediOnline and improves access to your practice without disrupting your daily routine.
What the integration between MediOnline and OneDoc can do
| Trigger | Result | |
|---|---|---|
| Your patients book an appointment on your OneDoc profile or via the widget | → | The time slot is blocked in your MediOnline calendar |
| An appointment is added to your MediOnline schedule | → | The slot is no longer bookable on OneDoc |
| An appointment is booked via OneDoc or MediOnline | → | An SMS reminder and an email confirmation are automatically sent to your patients |
| Patient information (name, email, mobile, date of birth) is collected during booking | → | This information is synchronised with your MediOnline patient database |
About
MediOnline is a web-based practice management platform developed by the Ärztekasse Genossenschaft. It provides healthcare professionals with secure, 24/7 access to financial and administrative data, including billing, payment processing, and statistical analysis. MediOnline supports various data transmission methods and integrates with services like online appointment booking, electronic patient records, and credit checks.
Editor:
Ärztekasse
Number of users:
23.000+
Website:
Top features for you after integrating OneDo Pro with MediOnline:
The connector between OneDoc Pro and MediOnline is already installed at your colleagues’ practices.
Contact our team to learn more about the gateway between OneDoc Pro and MediOnline.
Frequently asked questions about interoperability between MediOnline and OneDoc Pro
What does OneDoc Pro offer me in addition to MediOnline?
OneDoc Pro complements your MediOnline software by adding features focused on appointment management, patient relations, and online visibility.
You benefit from online appointment booking synchronized with your MediOnline calendar, improved visibility on Google and AI assistants like ChatGPT, simplified patient referrals, and the ability to offer secure video consultations.
While MediOnline manages the medical and internal administrative aspects of your practice (patient records, billing, prescriptions), OneDoc Pro enhances the patient experience and lightens your daily workload — without requiring you to change your medical software.
How does the connector between MediOnline and OneDoc Pro work?
The connector between OneDoc Pro and MediOnline enables automatic, two-way synchronization. Once activated, no manual action is required.
When a patient books an appointment online via OneDoc, it is automatically recorded in MediOnline, along with all relevant details (reason, patient, time). Likewise, appointments entered manually in MediOnline automatically block the corresponding time slots on OneDoc, preventing double bookings.
Is the connection between OneDoc Pro and MediOnline secure?
Yes. The connection between OneDoc Pro and MediOnline is secure. Only the data necessary for appointment synchronization (time slots, consultation reasons, and patient contact details) is exchanged between the two systems.
All exchanges use protocols that comply with current security standards. OneDoc hosts its data exclusively in Switzerland, in compliance with the New Federal Act on Data Protection (nFADP), and is ISO 27001 and DPCO certified. Connector installation is handled by the OneDoc team in coordination with Ärztekasse to ensure a reliable, stable, and regulation-compliant integration.
What if something needs to be adjusted in the synchronization?
The synchronization between OneDoc Pro and MediOnline is designed to work reliably every day. If an occasional adjustment is needed — for example, after changing your availability settings — simply contact our support team.
We will perform the necessary checks to identify the cause of the issue and resolve it quickly. If the matter involves MediOnline, we will contact their technical support directly to ensure effective follow-up. In all cases, you will be kept informed.
What do I need to do to set up the connector between MediOnline and OneDoc Pro?
You don’t need to do anything. Our team will contact Ärztekasse, who will provide us with the necessary information to activate the connector between MediOnline and OneDoc Pro.