Send appointment reminders by SMS automatically and at no extra cost
With OneDoc Pro, your patients receive automatic SMS reminders on their phones. This helps reduce missed appointments and keeps your schedule running smoothly.
Everything you need to know about automatic SMS reminders and how they reduce no-shows
Automatically send SMS reminders before every appointment
Patients automatically receive a text message 24 hours before their appointment, whether it was booked yesterday or months ago. Each SMS includes:
- The exact date and time
- The name of the healthcare professional and clinic
- The practice’s full address
There’s no need for patients to look for confirmation emails or paper notes. All the key details are right in their pocket, helping them show up on time and prepared.
Choose the best time to send reminders
You decide when reminders are sent. You can choose to send them only during business hours, so patients can call if they need to cancel, or allow reminders to be sent at any time, including weekends. This flexibility helps you manage last-minute changes more easily.
Simple pricing: SMS reminders included
There are no extra charges for SMS reminders. They’re fully included with your OneDoc Hub subscription:no per-message fees, no surprises. You offer a service that is appreciated by patients while keeping your costs under control.
Fewer no-shows, better patient experience
Automatic reminders significantly reduces missed appointments and wasted slots. Get ready to optimise your schedule and improve patient satisfaction by offering a clear and reassuring reminder service.
Related features
Frequently asked questions about SMS appointment reminders
How does sending automatic SMS reminders with OneDoc Pro work?
Sending SMS reminders with OneDoc Pro is fully automated. Once an appointment is confirmed, the system automatically schedules a reminder SMS to be sent 24 hours before the appointment. You can also configure the sending times to suit your preferences, for example, only during your business hours or at any time, including weekends. This feature ensures that your patients receive a clear and timely reminder, without any extra effort on your part.
What information is sent in the SMS reminders from OneDoc?
Reminder SMS messages sent via OneDoc Pro include all the essential information needed to ensure that your patients are well prepared for their appointment. This includes:
- The exact date and time of the appointment.
- The name of the healthcare professional and the healthcare practice and the office.
- The full address of the practice.
These reminders allow patients to easily find all the necessary information without having to search for an appointment card or email, reducing forgetfulness and no-shows.
How much do OneDoc SMS reminder cost?
Reminder text messages are included in your OneDoc Hub subscription, with no additional charges based on the number of messages sent. This means you can offer your patients a reliable and efficient service while keeping complete control over your costs. This simple and transparent pricing structure allows you to provide a high-quality service at no extra cost.