In Switzerland, the digitalization of dental care is advancing rapidly. But behind modern storefronts and polished social media, it often takes a much more concrete form: streamlined organization, better responsiveness, and a stronger connection between the dentist and their patients. Combining practicality, visibility, and patient experience, Dr. Nguyen embodies a new generation of digital dentists. Based in French-speaking Switzerland, she has made digital tools a true everyday ally, notably by integrating OneDoc Pro into her routine.
A digital approach born from a need for simplicity and centralized information
Before opening her own practice, Dr. Nguyen worked in several facilities. She quickly realized she needed a smoother way to manage patient files, follow-ups, and emergencies.
There are so many practical sides to digital that I kept asking myself why we wouldn’t use it.
The first step of her digital transition was to digitize patient records. This solution lets her access them anytime and anywhere, including when she works in another practice. But this initial digitization was only a starting point: it established a habit, a way of thinking about efficiency and continuity of care. A few years later, when she opened her own dental practice, another challenge emerged: being visible, accessible, and responsive without multiplying tools or administrative tasks.
The solution: a OneDoc profile visible online and appointment booking available 24/7
How to be visible where patients look for a dental practice?
When opening her practice, Dr. Nguyen knew she had to get known quickly. She chose OneDoc Pro, a platform that offers not only a work tool but also a powerful digital showcase.
It was only afterwards that I saw how excellent the Google ranking is. If you type my name, for example, OneDoc comes up first (…). After taking over a dental practice, it was the easiest way for my patients to find me.
Thanks to her professional profile on onedoc.ch, the dentist benefits from optimal search visibility from the start. Result: her name appears in the top position on Google, allowing patients to find her instantly and book without having to call.
Grow your dental practice with OneDoc Pro
How to turn your practice’s online visibility into appointments?
Beyond visibility, Dr. Nguyen was also looking for a simple and effective tool to organize her schedule. Thanks to OneDoc’s online booking, planning becomes smooth for both practitioner and patient.
OneDoc is practical because dental problems don’t always happen during office hours.
- For patients, booking is quick and autonomous: they can schedule a consultation whenever they need, even outside office hours.
- For the practitioner, appointments sync in real time in the OneDoc calendar and in the medical software (e.g., ZaWin, Denteo, Ergodent). Everything is centralized, with no double entry or time loss.
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The results: immediate online visibility and a modernized patient experience
Thanks to OneDoc Pro, Dr. Nguyen gained visibility, time, and peace of mind. She was able to reach the top position in Google search results. Patients can easily find her online profile, book whenever they want, and automatically receive SMS reminders and email confirmations — all without tying up the practice phone.
But for the practitioner, digital goes further than simple logistics: it’s also a modern communication channel.
We share fun videos for the little ones.
These shared resources, simple yet effective, help make care more accessible, educate children, and strengthen trust with families.
And this logic extends to her entire practice: digital records, intraoral cameras, 3D impressions… so many innovations that simplify the dentist’s work and improve patient comfort.
I think dentists are perceived as something unpleasant, so there’s room to improve the patient experience.
