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[Liris](https://info.onedoc.ch/en/connectors/liris/) - [Medes](https://info.onedoc.ch/en/connectors/medes/) - [MediCloud](https://info.onedoc.ch/en/connectors/medicloud/) - [MediOnline](https://info.onedoc.ch/en/connectors/medionline-aerztekasse/) - [Mediway](https://info.onedoc.ch/en/connectors/mediway/) - [N-Q](#) - [NereidaNew](https://info.onedoc.ch/en/connectors/nereida/) - [NEXUS](https://info.onedoc.ch/en/connectors/nexus/) - [Oplus](https://info.onedoc.ch/en/connectors/oplus/) - [Outlook](https://info.onedoc.ch/en/connectors/outlook/) - [PhysioApp](https://info.onedoc.ch/en/connectors/physioapp/) - [Polavis](https://info.onedoc.ch/en/connectors/polavis/) - [Polypoint](https://info.onedoc.ch/en/connectors/polypoint/) - [PraxinovaNew](https://info.onedoc.ch/en/connectors/praxinova/) - [ProPharma](https://info.onedoc.ch/en/connectors/propharma/) - [Pulse Medica](https://info.onedoc.ch/en/connectors/pulse-medica/) - [R-Z](#) - [RockethealthNew](https://info.onedoc.ch/en/connectors/rockethealth/) - [SOFTplus](https://info.onedoc.ch/en/connectors/softplus/) - [Sokle](https://info.onedoc.ch/en/connectors/sokle/) - [tomedoNew](https://info.onedoc.ch/en/connectors/tomedo/) - [Vitomed](https://info.onedoc.ch/en/connectors/vitomed-vitodata/) - [WinLogie](https://info.onedoc.ch/en/connectors/winlogie/) - [WinMed](https://info.onedoc.ch/en/connectors/winmed/) - [ZaWin](https://info.onedoc.ch/en/connectors/zawin/) - [See all our connectors](https://info.onedoc.ch/en/connectors/) - [Resources](#) - [About OneDoc](#) - [Our Mission](https://info.onedoc.ch/en/our-mission/) - [Media](https://info.onedoc.ch/en/media/) - [Blog](https://info.onedoc.ch/en/blog/) - [For general practitioners](https://info.onedoc.ch/en/blog/doctors/) - [For dentists](https://info.onedoc.ch/en/blog/dentists/) - [For dental hygienists](https://info.onedoc.ch/en/blog/dental-hygienists/) - [For pediatricians](https://info.onedoc.ch/en/blog/pediatricians/) - [For ophtalmologists](https://info.onedoc.ch/en/blog/ophtalmologists/) - [For medical center](https://info.onedoc.ch/en/blog/medical-center/) - [For pharmacy](https://info.onedoc.ch/en/blog/pharmacy/) - [For physiotherapists](https://info.onedoc.ch/en/blog/physiotherapists/) - [For psychologists](https://info.onedoc.ch/en/blog/psychologists/) - [For complementary therapists](https://info.onedoc.ch/en/blog/therapists/) - [Resources](#) - [ROI Calculator](https://info.onedoc.ch/en/profitability-calculator/) - [Feature QuizNew](https://info.onedoc.ch/en/feature-quiz/) - [Online visibility audit](https://info.onedoc.ch/en/online-visibility-audit/) - [Patient Journey Scan](https://info.onedoc.ch/en/patient-journey-scan/) - [EN](https://info.onedoc.ch/en/blog/pediatricians/case-study-teleconsultation-pediatrics/) - [FR](https://info.onedoc.ch/fr/blog/pediatres/cas-utilisateur-teleconsultation-confort-enfants-pediatrie/ "Switch to FR (FR)") - [DE](https://info.onedoc.ch/de/blog/kinderarzte/kunden-beispiel-videosprechstunden-padiatrie/ "Switch to DE (DE)") - [IT](https://info.onedoc.ch/it/blog/pediatri/caso-d-uso-videoconsulto-pediatria/ "Switch to IT (IT)") [Book a free demo](https://info.onedoc.ch/en/discover-onedoc-pro/) [Book an appointment](https://www.onedoc.ch/en/) [OneDoc Pro](https://info.onedoc.ch/en/ "Go to OneDoc Pro.") [Blog](https://info.onedoc.ch/en/blog/ "Go to Blog.") [Pediatricians](https://info.onedoc.ch/en/blog/pediatricians/ "Go to the Pediatricians Category archives.") \[Case study] How teleconsultations improve comfort for children in pediatrics # \[Case study] How teleconsultations improve comfort for children in pediatrics Last updated on 06/11/2025 [Pediatricians](https://info.onedoc.ch/en/blog/pediatricians/)  Since 2020, teleconsultation has profoundly transformed the Swiss medical landscape. __In pediatrics, it offers a practical solution to reduce travel, reassure families, and simplify children’s follow-up__. In Zurich, Winterthur, and Lucerne, Dr. Christine Winter, a pediatrician at Swiss Medi Kids, has been practicing teleconsultation exclusively since 2022. Convinced of its effectiveness, she shares how this digital approach improves the quality of care while maintaining human connection.  [OneDoc Pro allows you to follow your patients, even remotely](https://info.onedoc.ch/en/visio/teleconsultation-module/) ## A demanding daily life for families and physicians __Pediatric consultations often require extensive coordination__: travel, long waits, siblings to manage, unexpected emergencies. For many parents, these challenges make quick access to medical advice difficult. Dr. Winter observes this every day: > Children are often __calmer when they can stay at home__ in a familiar environment. This calmness also allows parents to describe symptoms more accurately. Beyond comfort, this approach also addresses a structural need: __reducing the burden on pediatric practices and emergency departments__ while providing a reliable first medical assessment remotely. ## Easier access to pediatric consultations with OneDoc Visio At Swiss Medi Kids, Dr. Winter uses OneDoc’s teleconsultation solution to support her young patients every day. The tool allows her to __manage video calls easily — without installation or technical skills__. I receive an email directly from OneDoc and simply click the link to connect with the parents. This simplicity allows her to focus on what matters most: diagnosing young patients, listening, and providing medical guidance to parents. When a physical examination is needed, __Dr. Winter works closely with her colleagues at the clinic to ensure children are quickly referred for in-person care__. Thanks to OneDoc, families can __quickly obtain medical advice__ from anywhere in Switzerland, while benefiting from __seamless continuity of care__ between teleconsultation and in-person visits.  #### Discover the features of OneDoc Visio | | | |-------------------------------------------------------------------------------------------------------------------------------------------------|------------------------------------------------------------------------------------------------------------------------------------------------------| |  [Online appointment booking](https://info.onedoc.ch/en/hub/online-booking/) |  [Teleconsultation badge](https://info.onedoc.ch/en/visio/teleconsultation-badge/) | |  [Teleconsultation module](https://info.onedoc.ch/en/visio/teleconsultation-module/) |  [Professional backgrounds](https://info.onedoc.ch/en/visio/background-teleconsultation/) | [Request a demo](https://info.onedoc.ch) ## Tangible results: comfort, responsiveness, and trust The experience speaks for itself. According to Dr. Winter, __80 to 90% of requests can be resolved directly remotely__. And the benefits go both ways: - Parents find it practical, reassuring, and fast. - For doctors, it’s an effective way to monitor patients while optimizing their schedule. > For large families or when parents aren’t feeling well, teleconsultation is a real breath of fresh air. By reducing travel, waiting times, and contagion risks, teleconsultation __significantly improves children’s comfort and family peace of mind__. For Dr. Winter, the future is clear: > This is the future! More and more people want to solve their problems quickly and directly from their phone.  [Make remote follow-ups easier and improve your patients’ comfort. Request a OneDoc Pro demo today!](#) [](https://www.google.com/preferences/source?q=onedoc.ch) [](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Finfo.onedoc.ch%2Fen%2Fblog%2Fpediatricians%2Fcase-study-teleconsultation-pediatrics%2F "Share on Facebook")[](https://x.com/intent/post?url=https%3A%2F%2Finfo.onedoc.ch%2Fen%2Fblog%2Fpediatricians%2Fcase-study-teleconsultation-pediatrics%2F "Share on X")[](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Finfo.onedoc.ch%2Fen%2Fblog%2Fpediatricians%2Fcase-study-teleconsultation-pediatrics%2F "Share on LinkedIn") ### On the same topic [](https://info.onedoc.ch/en/blog/ophtalmologists/case-study-dr-khanh-tran-ophtalmologist/ "[Case study] 1’000 new patients in one year for the ophtalmologist center Y-Vision") - [Ophtalmologists](https://info.onedoc.ch/en/blog/ophtalmologists/) ##### [\[Case study\] 1’000 new patients in one year for the ophtalmologist center Y-Vision](https://info.onedoc.ch/en/blog/ophtalmologists/case-study-dr-khanh-tran-ophtalmologist/ "[Case study] 1’000 new patients in one year for the ophtalmologist center Y-Vision") [Read the article](https://info.onedoc.ch/en/blog/ophtalmologists/case-study-dr-khanh-tran-ophtalmologist/) [](https://info.onedoc.ch/en/blog/independent-practice/case-study-practice-takeover/ "[Case study] Successful takeover of an ENT practice by Dr. Med. L. Gut with OneDoc Pro") - [Independent practice](https://info.onedoc.ch/en/blog/independent-practice/) ##### [\[Case study\] Successful takeover of an ENT practice by Dr. Med. L. Gut with OneDoc Pro](https://info.onedoc.ch/en/blog/independent-practice/case-study-practice-takeover/ "[Case study] Successful takeover of an ENT practice by Dr. Med. L. Gut with OneDoc Pro") [Read the article](https://info.onedoc.ch/en/blog/independent-practice/case-study-practice-takeover/) [](https://info.onedoc.ch/en/blog/gynecologists/case-study-appointment-automation-gynaecology/ "[Case study] Automated appointment management for Gyn Praxis Stockerstrasse thanks to OneDoc Pro") - [Gynecologists](https://info.onedoc.ch/en/blog/gynecologists/) ##### [\[Case study\] Automated appointment management for Gyn Praxis Stockerstrasse thanks to OneDoc Pro](https://info.onedoc.ch/en/blog/gynecologists/case-study-appointment-automation-gynaecology/ "[Case study] Automated appointment management for Gyn Praxis Stockerstrasse thanks to OneDoc Pro") [Read the article](https://info.onedoc.ch/en/blog/gynecologists/case-study-appointment-automation-gynaecology/) [](https://info.onedoc.ch/en/blog/physiotherapists/case-study-gain-new-patients-physiotherapy/ "[Case study] How Physio 7 gained more than half their patients online") - [Physiotherapists](https://info.onedoc.ch/en/blog/physiotherapists/) ##### [\[Case study\] How Physio 7 gained more than half their patients online](https://info.onedoc.ch/en/blog/physiotherapists/case-study-gain-new-patients-physiotherapy/ "[Case study] How Physio 7 gained more than half their patients online") [Read the article](https://info.onedoc.ch/en/blog/physiotherapists/case-study-gain-new-patients-physiotherapy/) [](https://info.onedoc.ch/en/blog/psychologists/case-study-teleconsultation-psychologists/ "[Case study] The benefits of teleconsultation for psychologists with Maurine Morgen") - [Psychologists](https://info.onedoc.ch/en/blog/psychologists/) ##### [\[Case study\] The benefits of teleconsultation for psychologists with Maurine Morgen](https://info.onedoc.ch/en/blog/psychologists/case-study-teleconsultation-psychologists/ "[Case study] The benefits of teleconsultation for psychologists with Maurine Morgen") [Read the article](https://info.onedoc.ch/en/blog/psychologists/case-study-teleconsultation-psychologists/) ##### About OneDoc - [About us](https://info.onedoc.ch/en/our-mission/) - [Media](https://info.onedoc.ch/en/media/) - [Cookie Policy](https://info.onedoc.ch/en/cookie-policy/) - [Privacy Center](https://privacy.onedoc.ch/en) [Consent management](javascript:Didomi.preferences.show%28%29) ##### Our other websites - [pro.onedoc.ch: app for healthcare professionals](https://pro.onedoc.ch/en/) - [onedoc.ch: online appointment booking platform](https://www.onedoc.ch/en/) ##### Languages - [FR](https://info.onedoc.ch/en/ "Switch to FR (FR)") - [DE](https://info.onedoc.ch/de/ "Switch to DE (DE)") - [IT](https://info.onedoc.ch/it/ "Switch to IT (IT)") - [EN](https://info.onedoc.ch/en/ "Switch to EN (EN)") ##### Our software - [OneDoc Hub](https://info.onedoc.ch/en/hub/) - [Online appointment booking](https://info.onedoc.ch/en/hub/online-booking/) - [Reminder SMS](https://info.onedoc.ch/en/hub/sms-reminders/) - [Follow-up appointment recall](https://info.onedoc.ch/en/hub/follow-up-appointment-recall/) - [Booking widget](https://info.onedoc.ch/en/hub/widget/) - [OneDoc Invoice](https://info.onedoc.ch/en/invoice/) - [Tarif 590](https://info.onedoc.ch/en/invoice/tarif-590/) - [TG bills](https://info.onedoc.ch/en/invoice/third-party-guarantor/) - [OneDoc Visio](https://info.onedoc.ch/en/visio/) - [Emma, your virtual phone assistant](https://info.onedoc.ch/en/emma-phone-assistant/) - [OneDoc Inbox](https://info.onedoc.ch/en/inbox/) ##### Use cases - [Stay connected with your patients remotely](https://info.onedoc.ch/en/needs/stay-connected-with-patients/) - [Retain patients with a digital experience](https://info.onedoc.ch/en/needs/retain-your-patients/) - [Get new patients](https://info.onedoc.ch/en/needs/get-new-patients/) - [Increase your practice's visibility](https://info.onedoc.ch/en/needs/increase-visibility/) - [Reduce no-shows](https://info.onedoc.ch/en/needs/reduce-no-shows/) - [Reduce incoming calls](https://info.onedoc.ch/en/needs/reduce-incoming-calls/) - [Automate follow-up for existing patients](https://info.onedoc.ch/en/needs/automate-follow-up-existing-patients/) ##### Our solutions by specialty - [General practitioner](https://info.onedoc.ch/en/specialty/general-practitioner/) - [Specialist](https://info.onedoc.ch/en/specialty/specialist/) - [Dentist](https://info.onedoc.ch/en/specialty/dentist/) - [Dental hygienist](https://info.onedoc.ch/en/specialty/dental-hygienist/) - [Physiotherapist](https://info.onedoc.ch/en/specialty/physiotherapist/) - [Complementary therapist](https://info.onedoc.ch/en/specialty/therapist/) - [Psychologist](https://info.onedoc.ch/en/specialty/psychologist/) - [Psychotherapist](https://info.onedoc.ch/en/specialty/psychotherapists/) - [Ophthalmologist](https://info.onedoc.ch/en/specialty/ophthalmologist/) - [Dermatologist](https://info.onedoc.ch/en/specialty/dermatologist/) - [Pediatrician](https://info.onedoc.ch/en/specialty/pediatrician/) - [Gynecologist](https://info.onedoc.ch/en/specialty/gynecologists/) ##### Our solutions by structure - [Medical center](https://info.onedoc.ch/en/specialty/medical-center/) - [Hospital](https://info.onedoc.ch/en/specialty/hospital/) - [Pharmacy](https://info.onedoc.ch/en/specialty/pharmacy/) - [Radiology centre](https://info.onedoc.ch/en/specialty/imaging-center/) - [Medical laboratory](https://info.onedoc.ch/en/specialty/medical-laboratory/) - [Hearing care professional](https://info.onedoc.ch/en/specialty/hearing-care-professionals/) - [Optician](https://info.onedoc.ch/en/specialty/optician/) ##### Resources - [Blog for pediatricians](https://info.onedoc.ch/en/blog/pediatricians/) - [Patient Journey Scan](https://info.onedoc.ch/en/patient-journey-scan/) - [Profitability Calculator](https://info.onedoc.ch/en/profitability-calculator/) - [OneDoc Pro Blog](https://info.onedoc.ch/en/blog/) ##### Latest articles - [Shortage of paediatricians in Switzerland](https://info.onedoc.ch/en/blog/pediatricians/shortage-paediatricians-switzerland/) - [No-shows in pediatrics: strategies](https://info.onedoc.ch/en/blog/pediatricians/no-shows-pediatrics-strategies/) - [Fake news in paediatrics](https://info.onedoc.ch/en/blog/pediatricians/fake-news-in-paediatrics/) - [Case study: teleconsultation pediatrics perspective](https://info.onedoc.ch/en/blog/all-specialties/case-study-teleconsultation-pediatry-perspective/) - [Teleconsultation regulations in Switzerland](https://info.onedoc.ch/en/blog/all-specialties/legal-framework-teleconsultation-switzerland/) - [When to offer teleconsultation to your patients](https://info.onedoc.ch/en/blog/all-specialties/when-to-offer-teleconsultation-to-your-patients/) - [Google Business Profile: 10 improvements for healthcare professionals](https://info.onedoc.ch/en/blog/all-specialties/gain-online-visibility-points-with-google-business-profile-with-in-10-easy-steps/) - [Patient acquisition: 6 strategies](https://info.onedoc.ch/en/blog/all-specialties/patient-acquisition-6-strategies/) - [Patient communication: 5 practical tools](https://info.onedoc.ch/en/blog/all-specialties/how-can-you-communicate-effectively-with-patients-5-tools-that-can-help-you-in-your-daily-work/) © 2026 OneDoc SA - Made with  in Switzerland Close