OneDoc Pro
  • Software
    • OneDoc Hub
      • OneDoc Profile
      • Online appointment bookingPopular
      • Book online button on GooglePopular
      • Partner healthcare platforms
      • Widget
      • Medical agenda
      • Step-by-steps appointments
      • Medical resources management
      • Referral
      • SMS remindersPopular
      • Confirmation email
    • OneDoc Invoice
      • Tarif 590Popular
      • Physio TarifNew
      • Swiss Dental Hygienist (SDH) Tarif
      • Covercard
      • QR-bill
      • Secure invoice transmission to the patient (TG)
      • Invoice transmission to the insurance (TP)
      • Payment reminders
      • Payment reconciliation
      • Year-end closing
      • VAT return
      • Statistics
    • OneDoc Visio
      • Teleconsultation badge
      • Teleconsultation modulePopular
      • Screen sharing
      • Professional background for teleconsultation
      • Audio and Video settings
  • Solutions
    • Your needs
      • Increase your visibility
      • Get more new patientsPopular
      • Retain your patients
      • Manage care protocols easily
      • Easily refer your patients
      • Receive qualified referrals
      • Limit the number of no-showsPopular
      • Reduce the number of incoming callsPopular
      • Stay connected with your patients
      • Create and manage your invoices
    • Your specialty
      • General practitioner
      • Specialist
      • Dentist
      • Dental hygienist
      • Physiotherapist
      • Therapist
    • Your healthcare facility
      • Medical center
      • Hospital
      • Pharmacy
      • Imaging center
      • Medical laboratory
      • Hearing care professional
      • Optician
  • Connectors
    • A-D
      • Aeskulap
      • amétiq siMed
      • Axenita
      • Carefolio
      • curaMED
      • Delemed
      • Denteo
    • E-G
      • E-Medicus
      • E-PAT
      • ePaad
      • ePhysioNew
      • ergodent
      • Eyesoft
      • Google Calendar
    • H-M
      • Handylife
      • Hexabit Luna
      • Liris
      • Medes
      • MediCloud
      • MediOnline
      • Mediway
    • N-Pr
      • Nexus
      • Oplus
      • Outlook
      • PhysioApp
      • Polavis
      • Polypoint
      • ProPharma
    • Ps-Z
      • Pulse Medica
      • Sokle
      • Vitomed
      • WinMed
      • ZaWin
      • See all our connectors
  • Resources
    • Blog
      • For general practitioners
      • For dentists
      • For dental hygienists
      • For pediatricians
      • For ophtalmologists
      • For medical center
      • For pharmacy
      • For physiotherapists
      • For psychologists
      • For complementary therapists
    • About OneDoc
      • Our Mission
      • Media
  • EN
    • FR
    • DE
    • IT
Book a demo Book an appointment
OneDoc Pro > Cookie policy

Cookie policy for the info.onedoc.ch website

Date of update: August 12, 2025

1. Purpose of this policy

This policy informs you about the use of cookies and other trackers when you browse the info.onedoc.ch website, published by OneDoc SA, intended for healthcare professionals.

In this policy, we describe:

  • What are cookies and trackers
  • The purposes for which we use them.
  • The means at your disposal to accept them, refuse them or configure them.

We comply with the Federal Data Protection Act (FADP), the Data Protection Ordinance (DPO) and the General Data Protection Regulation (GDPR) where applicable.

2. What is a cookie or a tracker?

A cookie is a small text file that is stored and read when you visit a website, regardless of the device you are using (computer, smartphone, tablet).

Other technologies can perform similar functions, such as pixels, tags, or local storage (Local Storage / Session Storage).

3. What types of cookies do we use?

We use different types of cookies and trackers:

 

Category Description Example of services used
Cookies strictly necessary Essential for the functioning of the website or to the provision of a service that you have requested. Management of language preferences of, management of consent.
Analytical cookies Measure audience, understand user navigation in order to improve our services. Google Analytics, metrics internal OneDoc.
Marketing/advertising cookies Personalize the advertising content and measure the effectiveness of our campaigns. Google Ads, Meta Ads, LinkedIn Ads, HubSpot.
4. List of cookies and trackers used

We use different types of cookies and trackers:

Name of the cookie and partner Purpose Duration of storage
_ga_# (Google Analytics) Statistics 13 months
_ga (Google Analytics) Statistics 13 months
FPID (OneDoc Metrics) Statistics 24 months
FPLC (OneDoc Metrics) Statistics 1 day
FPAU (OneDoc Metrics) Statistics 3 months
euconsent (Didomi) Management of consent 13 months
didomi_dcs (Didomi) Management of consent 13 months
forms-eu1.hsforms.com_/embed/v3/coun (HubSpot) Forms Session / unknown
__cf_bm (HubSpot) Security 0 days
_cfuvid (HubSpot) Security Session / unknown
wp-wpml_current_language (OneDocINFO) Preferences for language Session / unknown
didomi_dcs (OneDocINFO) Management of consent Session / unknown
euconsent (OneDocINFO) Management of consent Session / unknown
5. Advertising and analytics partners

Even if some partners do not place cookies on your browser (e.g., server-side configuration), data processing may still take place.

We work with:

  • Google Analytics (audience measurement)
  • Google Ads (advertising and remarketing)
  • Meta Ads (Facebook, Instagram) (advertising and remarketing)
  • LinkedIn Ads (B2B advertising)
6. Managing your preferences

You can manage your preferences at any time via our cookie banner or by clicking on “Cookie settings” at the bottom of the page. You can also:

  • Configure your browser to block or delete cookies.
  • Withdraw your consent via our Didomi tool.
7. Updates

This policy may be amended to reflect legal, technical, or organizational changes. We encourage you to review it regularly.

About OneDoc
  • Our Mission
  • Privacy policy
  • Cookie policy
Consent management
Our websites
  • pro.onedoc.ch: app for healthcare professionals
  • onedoc.ch: online booking platform
  • myhealth.onedoc.ch: health blog
Languages
  • FR
  • DE
  • IT
  • EN
Our Softwares
  • OneDoc Hub
    • OneDoc Profile
    • Medical agenda
    • Online appointment booking
    • Widget
    • Partner healthcare platforms
    • SMS reminders
    • Confirmation email
    • Book online button on Google
    • Step-by-steps appointments
    • Medical resources management
    • Referral
    • Statistics on your activity
  • OneDoc Invoice
    • QR-bill
    • Payment reminders
    • Automatic payment reconciliation
    • VAT return
    • Secure invoice transmission to the patient (TG)
    • Invoice transmission to the insurance (TP)
    • Year-end closing
    • Covercard
    • Physio Tarif
    • SDH Tarif
    • Tarif 590
  • OneDoc Visio
    • Teleconsultation badge
    • Teleconsultation Module
    • Audio and Video settings
    • Screen sharing
Use case
  • Easily refer your patients to specialists in your network
  • Create and manage your invoices with OneDoc Invoice
  • Increase the visibility of your practice
  • Retain your patients with a smooth and convenient digital experience
  • Get more new patients
  • Manage care protocols easily
  • Limit the number of no-shows
  • Receive qualified referrals from trusted colleagues
  • Reduce the number of incoming calls
  • Stay connected with your patients, wherever they are and wherever you are
Our solutions by specialty
  • General practitioner
  • Specialist
  • Dentist
  • Dental hygienist
  • Physiotherapist
  • Therapist
Our solutions by type of medical facility
  • Medical center
  • Hospital
  • Pharmacy
  • Imaging center
  • Medical laboratory
  • Hearing care professional
  • Optician
Resources
  • Blog
  • Media
Our latest articles
  • How does the listing of healthcare professionals work on OneDoc?
  • The tariff navigator in physiotherapy: Understanding and applying KVG tariffs with ease
  • Simplify the organization of your aesthetic medicine care with professional-equipment step-by-step appointments
  • Optimize the organization of your medical practice with general practitioner–medical assistant step-by-step appointments
  • Relocating Your Medical Practice: How to Ensure a Smooth Transition While Maintaining Profitability
  • FAQ Tarif 590 – What Therapists Need to Know About Billing
  • “Technology in healthcare: we need to embrace it and move forward” – Interview with Dr. Bao Khanh Tran, ophthalmologist
  • The basics of the tariff system in physiotherapy in Switzerland: everything you need to know
© 2025 OneDoc SA - Made with ❤️ in Switzerland