Polavis
The OneDoc Pro connector is the perfect match for Polavis, creating an all-in-one solution
Polavis and OneDoc integration overview
Your current workflows with Polavis stay the same. OneDoc Pro simply integrates new features on top, avoiding double work for you and your team.
- As soon as an appointment is booked on your OneDoc.ch profile or via your widget, it is automatically recorded in your Polavis schedule.
- OneDoc displays your available Polavis time slots in real time.
- Appointments entered by you or your team in Polavis automatically block the corresponding time slots on OneDoc, avoiding any overlaps.
- Patient data entered by patients (name, email, phone number, date of birth) is automatically integrated into your Polavis system and can be mapped to your existing patients.
About
Polavis is a German eHealth company specializing in digital transformation within the healthcare sector. Founded in 2015, it offers modular patient portals that support the entire patient journey. The POLAVIS platform is designed for on-premise deployment, ensuring data sovereignty and seamless integration with existing hospital information systems. Its customizable, white-label solutions enhance patient communication, streamline clinical workflows, and improve overall efficiency in hospitals and clinics.
Editor:
Polavis Sàrl
Website:
Integrate OneDoc Pro with Polavis and modernize your practice with:
The connector between OneDoc Pro and Polavis is already installed at your colleagues’ practices.
Contact our team to learn more about the gateway between OneDoc Pro and Polavis.
Frequently asked questions about interoperability between Polavis and OneDoc Pro
What does OneDoc Pro offer me in addition to Polavis?
OneDoc Pro complements your Polavis software by adding features focused on appointment management, patient relations, and online visibility.
You benefit from online appointment booking synchronized with your Polavis calendar, improved visibility on Google and AI assistants like ChatGPT, simplified patient referrals, and the ability to offer secure video consultations.
While Polavis manages the medical and internal administrative aspects of your practice (patient records, billing, prescriptions), OneDoc Pro enhances the patient experience and lightens your daily workload — without requiring you to change your medical software.
How does the connector between Polavis and OneDoc Pro work?
The connector between OneDoc Pro and Polavis enables automatic, two-way synchronization. Once activated, no manual action is required.
When a patient books an appointment online via OneDoc, it is automatically recorded in Polavis, along with all relevant details (reason, patient, time). Likewise, appointments entered manually in Polavis automatically block the corresponding time slots on OneDoc, preventing double bookings.
Is the connection between OneDoc Pro and Polavis secure?
Yes. The connection between OneDoc Pro and Polavis is secure. Only the data necessary for appointment synchronization (time slots, consultation reasons, and patient contact details) is exchanged between the two systems.
All exchanges use protocols that comply with current security standards. OneDoc hosts its data exclusively in Switzerland, in compliance with the New Federal Act on Data Protection (nFADP), and is ISO 27001 and DCPO certified. Connector installation is handled by the OneDoc team in coordination with Polavis GmbH to ensure a reliable, stable, and regulation-compliant integration.
What if something needs to be adjusted in the synchronization?
The synchronization between OneDoc Pro and Polavis is designed to work reliably every day. If an occasional adjustment is needed — for example, after changing your availability settings — simply contact our support team.
We will perform the necessary checks to identify the cause of the issue and resolve it quickly. If the matter involves Polavis, we will contact their technical support directly to ensure effective follow-up. In all cases, you will be kept informed.
What do I need to do to set up the connector between Polavis and OneDoc Pro?
You don’t need to do anything. Our team will contact Polavis GmbH, who will provide us with the necessary information to activate the connector between Polavis and OneDoc Pro.