KISIM
Take advantage of new features thanks to the OneDoc Pro and KISIM connector
Key facts about the KISIM and OneDoc Pro gateway
You keep your usual workflow on KISIM. OneDoc simply adds extra features, such as online appointment booking. This way, you improve the patient experience at your practice without changing your day-to-day work habits.
What the integration between KISIM and OneDoc enables
| Trigger | Outcome | |
|---|---|---|
| Your patients book appointments on your OneDoc profile or via the widget | → | The slot automatically appears in your KISIM calendar |
| An appointment is added, moved, or already present in your KISIM schedule | → | The slot is blocked on OneDoc and can no longer be booked |
| Patient information (name, email, mobile, date of birth) is collected during booking | → | This data can be linked to your existing patient files on KISIM |
About
KISIM is a complete Swiss clinical information system developed by CISTEC SA. Designed to support hospitals and clinics in digitising their processes, it centralises all medical and administrative data into an interdisciplinary electronic patient record. This approach ensures a coherent overview of care while streamlining clinical task planning and execution.
Fully developed and hosted in Switzerland, KISIM guarantees a high level of security. With over twenty years of experience and a team of more than 170 specialists, CISTEC is one of the leading clinical solution providers in the Swiss market.
Publisher
CISTEC AG
Website
OneDoc Pro features available through the connector with KISIM
Contact our team to learn more about the gateway between OneDoc Pro and KISIM.
Frequently asked questions about interoperability between KISIM and OneDoc Pro
What does OneDoc Pro add on top of KISIM?
OneDoc Pro complements your KISIM software by offering features focused on appointment management, patient relations, and online visibility.
You benefit from online appointment scheduling synced with your KISIM calendar, greater visibility on Google and AI assistants like ChatGPT, streamlined patient referrals, and the option to offer secure video consultations.
While KISIM handles the medical and administrative aspects of your practice, OneDoc Pro enhances the patient experience and simplifies daily operations—without requiring a change of medical software.
How does the connector between KISIM and OneDoc Pro work?
The connector between OneDoc Pro and KISIM enables automatic, bidirectional synchronization. Once activated, no manual action is needed.
When a patient books an appointment online via OneDoc, it is automatically recorded in KISIM. Likewise, appointments manually added in KISIM block the corresponding time slots on OneDoc to prevent double bookings.
Is the connection between OneDoc Pro and KISIM secure?
Yes, the connection between OneDoc Pro and KISIM is secure. Only the data necessary for appointment synchronization (time slots, reasons for consultation, and patient contact info) is exchanged between the two systems.
All data transfers are done via protocols that meet current security standards. OneDoc stores its data exclusively in Switzerland in accordance with the new Swiss Federal Data Protection Act (nFADP), and is certified ISO 27001 and DPCO. The connector installation is handled by the OneDoc team in coordination with CISTEC to ensure a reliable, stable, and compliant integration.
What if something needs to be adjusted in the synchronization?
The synchronization between OneDoc Pro and KISIM is designed to work reliably every day. If a one-off adjustment is needed—for example, after changing your availability settings—just contact our support team.
We’ll perform the necessary checks to identify the issue and resolve it quickly. If the issue involves KISIM, we’ll contact their technical support directly to ensure effective follow-up. Either way, we’ll keep you informed.
What do I need to do to set up the connector between KISIM and OneDoc Pro?
You don’t need to do anything. Our team will contact the CISTEC team, who will provide the necessary information to activate the connector between KISIM and OneDoc Pro.