For several years now, teleconsultations have been on the rise. Increasingly used by patients in Switzerland, they are also highly appreciated by mental health professionals. That’s why we met with Maurine Morgen, a psychologist and OneDoc Pro user.
Taking the step toward psychological care: a challenge for many patients
Booking an appointment with a psychologist is not always easy. Between the difficulty of taking the first step, the hassle of travel, a busy schedule, moving to a new city, or the anxiety of visiting a practice, many patients face obstacles that make it harder to access mental health care. In this context, teleconsultation in psychology has become a valuable alternative. Maurine Morgen, psychologist in Switzerland and OneDoc user, explains:
Some people experience anxiety attacks that prevent them from going out. Teleconsultations allow them to access support immediately, directly from home. It reduces stress and makes the process much simpler.
Teleconsultation in psychology with OneDoc: simplicity and flexibility
With OneDoc, patients can easily find and book a video consultation in mental health. The tool was designed to be intuitive, smooth, and quick for both psychologists and their patients. Maurine confirms:
The interface is really pleasant, and the connection happens with a single click. It’s so easy that you actually want to use it. For me, it offers huge flexibility: on Thursdays, I work outside my office, but thanks to OneDoc, I can still see my patients online.
Patient tip: On OneDoc, the “Remote” tab allows you to instantly find a psychologist available for teleconsultation, without being limited by location.
Discover the features of OneDoc Visio
Concrete results for online psychological care
Video consultation in psychology is not just a convenient solution — it also improves continuity of care. Students who move, busy parents, anxious patients — everyone finds specific benefits.
I’ve seen patients who wanted just a one-time consultation. For others, video made it possible to maintain the connection despite the distance. Even though I often recommend an initial in-person session, the follow-up can easily take place online, with the same effectiveness.
This flexibility meets various needs:
- Continuing therapy after moving to a new city or staying abroad
- Providing a less intimidating alternative for anxious individuals
- Reducing travel to save time and avoid fatigue
What matters most is keeping the human element at the center of the relationship. In video sessions, emotions and connections are not virtual. Online consultations can be just as effective — as long as they’re adapted to the patient.
Teleconsultation in mental health is much more than a practical tool: it expands access to care and adapts to the modern realities of patients. With OneDoc, psychologists and patients benefit from a flexible, simple, efficient, and secure solution to maintain high-quality follow-up care, wherever they are.
