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Pulse Medica

Enjoy new possibilities for Pulse Medica with the OneDoc Pro connector

Pulse Medica and OneDoc integration overview

OneDoc Pro integrates with PulseMedica so you can keep your work habits, with the added benefits of modern practice features.

  • Appointments booked via your OneDoc.ch profile or widget appear instantly in your Pulse Medica calendar.
  • You keep centralized management of consultation reasons and your schedule directly in Pulse Medica.
  • Availability displayed on OneDoc reflects your Pulse Medica schedule in real time.
  • Appointments entered by you or your team in Pulse Medica are automatically synchronized with OneDoc to block the corresponding time slots.
  • Patient data entered via OneDoc (name, email, mobile number, date of birth) is transferred directly to your Pulse Medica system and can be linked to your patient records.
  • SMS reminders and email confirmations are automatically sent to patients, whether they booked via OneDoc or the appointment was added in Pulse Medica.
About

Pulse Medica is a Swiss cloud-based medical practice management software developed by Praxo Sàrl. Designed for healthcare professionals, the platform supports secure communication with patients through its integrated patient portal. Pulse Medica is ISO 27001 certified, ensuring high standards of data security and compliance with Swiss data protection regulations. Its user-friendly interface and customizable modules help healthcare providers streamline administrative tasks and enhance patient care.

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Praxo Sàrl

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The connector between OneDoc Pro and Pulse Medica is already installed at your colleagues’ practices.

Frequently asked questions about interoperability between Pulse Medica and OneDoc Pro

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Frequently asked questions about interoperability between Pulse Medica and OneDoc Pro

What does OneDoc Pro offer me in addition to Pulse Medica?

OneDoc Pro complements your Pulse Medica software by adding features focused on appointment management, patient relations, and online visibility.

You benefit from online appointment booking synchronized with your Pulse Medica calendar, improved visibility on Google and AI assistants like ChatGPT, simplified patient referrals, and the ability to offer secure video consultations.

While Pulse Medica manages the medical and internal administrative aspects of your practice (patient records, billing, prescriptions), OneDoc Pro enhances the patient experience and lightens your daily workload — without requiring you to change your medical software.

How does the connector between Pulse Medica and OneDoc Pro work?

The connector between OneDoc Pro and Pulse Medica enables automatic, two-way synchronization. Once activated, no manual action is required.

When a patient books an appointment online via OneDoc, it is automatically recorded in Pulse Medica, along with all relevant details (reason, patient, time). Likewise, appointments entered manually in Pulse Medica automatically block the corresponding time slots on OneDoc, preventing double bookings.

Is the connection between OneDoc Pro and Pulse Medica secure?

Yes. The connection between OneDoc Pro and Pulse Medica is secure. Only the data necessary for appointment synchronization (time slots, consultation reasons, and patient contact details) is exchanged between the two systems.

All exchanges use protocols that comply with current security standards. OneDoc hosts its data exclusively in Switzerland, in compliance with the New Federal Act on Data Protection (nFADP), and is ISO 27001 and DCPO certified. Connector installation is handled by the OneDoc team in coordination with Praxo Sàrl to ensure a reliable, stable, and regulation-compliant integration.

What if something needs to be adjusted in the synchronization?

The synchronization between OneDoc Pro and Pulse Medica is designed to work reliably every day. If an occasional adjustment is needed — for example, after changing your availability settings — simply contact our support team.

We will perform the necessary checks to identify the cause of the issue and resolve it quickly. If the matter involves Pulse Medica, we will contact their technical support directly to ensure effective follow-up. In all cases, you will be kept informed.

What do I need to do to set up the connector between Pulse Medica and OneDoc Pro?

You don’t need to do anything. Our team will contact Praxo Sàrl, who will provide us with the necessary information to activate the connector between Pulse Medica and OneDoc Pro.