Polypoint
OneDoc Pro integrates with Polypoint to simplify your daily routine
Polypoint + OneDoc integration overview
Let OneDoc Pro enhance patient access without disrupting your routine. The integration with Polypoint ensures appointment data stays in sync, without double entries.
- OneDoc updates your Polypoint schedule in real time for every new patient appointment booked via your OneDoc.ch profile or the widget on your website.
- Patient names, emails, mobile numbers, and dates of birth appear automatically in your Polypoint calendar and can be linked to your patient records.
- Thanks to the connection between the two systems, patients see your real-time availability on OneDoc.
- Appointments added by you or your team in Polypoint automatically update your available time slots on OneDoc.
About
Polypoint is a Swiss healthcare software provider specializing in workforce and resource management solutions. Designed to enhance efficiency and staff engagement, Polypoint supports healthcare institutions in optimizing operations and improving patient care. With over 1000 clients in Switzerland and neighboring countries, Polypoint is a trusted partner in the digital transformation of healthcare.
Editor:
Polypoint AG
Number of users:
1000+
Website:
The OneDoc Pro features that integrate with Polypoint:
The connector between OneDoc Pro and Polypoint is already installed at your colleagues’ practices.
Contact our team to learn more about the gateway between OneDoc Pro and Polypoint.
Frequently asked questions about interoperability between Polypoint and OneDoc Pro
What does OneDoc Pro offer me in addition to Polypoint?
OneDoc Pro complements your Polypoint software by adding features focused on appointment management, patient relations, and online visibility.
You benefit from online appointment booking synchronized with your Polypoint calendar, improved visibility on Google and AI assistants like ChatGPT, simplified patient referrals, and the ability to offer secure video consultations.
While Polypoint manages the medical and internal administrative aspects of your practice (patient records, billing, prescriptions), OneDoc Pro enhances the patient experience and lightens your daily workload — without requiring you to change your medical software.
How does the connector between Polypoint and OneDoc Pro work?
The connector between OneDoc Pro and Polypoint enables automatic, two-way synchronization. Once activated, no manual action is required.
When a patient books an appointment online via OneDoc, it is automatically recorded in Polypoint, along with all relevant details (reason, patient, time). Likewise, appointments entered manually in Polypoint automatically block the corresponding time slots on OneDoc, preventing double bookings.
Is the connection between OneDoc Pro and Polypoint secure?
Yes. The connection between OneDoc Pro and Polypoint is secure. Only the data necessary for appointment synchronization (time slots, consultation reasons, and patient contact details) is exchanged between the two systems.
All exchanges use protocols that comply with current security standards. OneDoc hosts its data exclusively in Switzerland, in compliance with the New Federal Act on Data Protection (nFADP), and is ISO 27001 and DCPO certified. Connector installation is handled by the OneDoc team in coordination with Polypoint AG to ensure a reliable, stable, and regulation-compliant integration.
What if something needs to be adjusted in the synchronization?
The synchronization between OneDoc Pro and Polypoint is designed to work reliably every day. If an occasional adjustment is needed — for example, after changing your availability settings — simply contact our support team.
We will perform the necessary checks to identify the cause of the issue and resolve it quickly. If the matter involves Polypoint, we will contact their technical support directly to ensure effective follow-up. In all cases, you will be kept informed.
What do I need to do to set up the connector between Polypoint and OneDoc Pro?
You don’t need to do anything. Our team will contact Polypoint AG, who will provide us with the necessary information to activate the connector between Polypoint and OneDoc Pro.