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Mediway

Unlock Mediway’s full potential with OneDoc Pro

Mediway and OneDoc integration overview

OneDoc Pro enhances Mediway with many features without changing your routine. Appointments remain synchronised, with no need for double entry.

How the integration between Mediway and OneDoc works
Trigger Result
An appointment is booked on your OneDoc profile or via the widget The time slot is also blocked in your Mediway calendar
An appointment is added, moved or already exists in Mediway Your availability is updated in real time on OneDoc
Patient information (name, email, mobile, date of birth) is collected during booking This information is transferred to Mediway and can be synchronised with your patients
A patient books a teleconsultation You can start the OneDoc Visio teleconsultation directly from Mediway
About

Mediway is a Swiss medical practice management software developed by Logival SA, designed by doctors for doctors. It offers an integrated suite of tools including electronic medical records, appointment scheduling, billing, and e-prescription functionalities. With its user-friendly interface and compliance with Swiss and European standards, Mediway streamlines administrative tasks and enhances patient care. The software supports both local installations and cloud-based solutions, for medical practices of all sizes.

Editor:

Logival SA

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The connector between OneDoc Pro and Mediway is already installed at your colleagues’ practices.

Contact our team to learn more about the gateway between OneDoc Pro and Mediway.

Contact our team

Frequently asked questions about interoperability between Mediway and OneDoc Pro

What does OneDoc Pro offer me in addition to Mediway?

OneDoc Pro complements your Mediway software by adding features focused on appointment management, patient relations, and online visibility.

You benefit from online appointment booking synchronized with your Mediway calendar, improved visibility on Google and AI assistants like ChatGPT, simplified patient referrals, and the ability to offer secure video consultations.

While Mediway manages the medical and internal administrative aspects of your practice (patient records, billing, prescriptions), OneDoc Pro enhances the patient experience and lightens your daily workload — without requiring you to change your medical software.

How does the connector between Mediway and OneDoc Pro work?

The connector between OneDoc Pro and Mediway enables automatic, two-way synchronization. Once activated, no manual action is required.

When a patient books an appointment online via OneDoc, it is automatically recorded in Mediway, along with all relevant details (reason, patient, time). Likewise, appointments entered manually in Mediway automatically block the corresponding time slots on OneDoc, preventing double bookings.

Is the connection between OneDoc Pro and Mediway secure?

Yes. The connection between OneDoc Pro and Mediway is secure. Only the data necessary for appointment synchronization (time slots, consultation reasons, and patient contact details) is exchanged between the two systems.

All exchanges use protocols that comply with current security standards. OneDoc hosts its data exclusively in Switzerland, in compliance with the New Federal Act on Data Protection (nFADP), and is ISO 27001 and DPCO certified. Connector installation is handled by the OneDoc team in coordination with Logival SA to ensure a reliable, stable, and regulation-compliant integration.

What if something needs to be adjusted in the synchronization?

The synchronization between OneDoc Pro and Mediway is designed to work reliably every day. If an occasional adjustment is needed — for example, after changing your availability settings — simply contact our support team.

We will perform the necessary checks to identify the cause of the issue and resolve it quickly. If the matter involves Mediway, we will contact their technical support directly to ensure effective follow-up. In all cases, you will be kept informed.

What do I need to do to set up the connector between Mediway and OneDoc Pro?

You don’t need to do anything. Our team will contact Logival SA, who will provide us with the necessary information to activate the connector between Mediway and OneDoc Pro.