ergodent
A new dimension for ergodent thanks to OneDoc Pro
ergodent and OneDoc integration overview
There’s no need to adapt your process or duplicate work. OneDoc Pro works behind the scenes with ergodent, providing booking and communication without friction.
How the integration between ergodent and OneDoc works
| Trigger | Result | |
|---|---|---|
| An appointment is booked via your OneDoc profile or through the widget | → | The time slot automatically appears in your ergodent calendar |
| An appointment is added, moved or already exists in ergodent | → | Your availability is updated in real time on OneDoc |
| Patient information (name, email, mobile number, date of birth) is collected during booking | → | This information is sent to ergodent and can be linked to your patient records |
About
ergodent is a Swiss dental practice management software developed by CCS Creative Computer Software AG. Tailored for dental professionals, it offers features such as patient administration, treatment documentation, and integration with radiology systems. With its modular design, ergodent allows for customization to meet the specific needs of each practice. The software supports both local installations and cloud-based solutions, ensuring flexibility and scalability for practices of all sizes.
Editor:
CCS Creative Computer Software SA
Website:
The OneDoc Pro features that integrate with ergodent:
The connector between OneDoc Pro and ergodent is already installed at your colleagues’ practices.
Contact our team to learn more about the gateway between OneDoc Pro and ergodent.
Frequently asked questions about interoperability between ergodent and OneDoc Pro
What does OneDoc Pro offer me in addition to ergodent?
OneDoc Pro complements your ergodent software by adding features focused on appointment management, patient relations, and online visibility.
You benefit from online appointment booking synchronized with your ergodent calendar, improved visibility on Google and AI assistants like ChatGPT, simplified patient referrals, and the ability to offer secure video consultations.
While ergodent manages the medical and internal administrative aspects of your practice (patient records, billing, prescriptions), OneDoc Pro enhances the patient experience and lightens your daily workload — without requiring you to change your medical software.
How does the connector between ergodent and OneDoc Pro work?
The connector between OneDoc Pro and ergodent enables automatic, two-way synchronization. Once activated, no manual action is required.
When a patient books an appointment online via OneDoc, it is automatically recorded in ergodent, along with all relevant details (reason, patient, time). Likewise, appointments entered manually in ergodent automatically block the corresponding time slots on OneDoc, preventing double bookings.
Is the connection between OneDoc Pro and ergodent secure?
Yes. The connection between OneDoc Pro and ergodent is secure. Only the data necessary for appointment synchronization (time slots, consultation reasons, and patient contact details) is exchanged between the two systems.
All exchanges use protocols that comply with current security standards. OneDoc hosts its data exclusively in Switzerland, in compliance with the New Federal Act on Data Protection (nFADP), and is ISO 27001 and DPCO certified. Connector installation is handled by the OneDoc team in coordination with CCS Creative Computer Software SA to ensure a reliable, stable, and regulation-compliant integration.
What if something needs to be adjusted in the synchronization?
The synchronization between OneDoc Pro and ergodent is designed to work reliably every day. If an occasional adjustment is needed — for example, after changing your availability settings — simply contact our support team.
We will perform the necessary checks to identify the cause of the issue and resolve it quickly. If the matter involves ergodent, we will contact their technical support directly to ensure effective follow-up. In all cases, you will be kept informed.
What do I need to do to set up the connector between ergodent and OneDoc Pro?
You don’t need to do anything. Our team will contact CCS Creative Computer Software SA, who will provide us with the necessary information to activate the connector between ergodent and OneDoc Pro.