ePaad
Activate the OneDoc Pro connector on ePaad and simplify online booking
ePaad + OneDoc integration overview
OneDoc Pro complements your ePaad system without altering your practice routines. Appointment data flows smoothly with no need for manual handling.
- Appointments made by patients on your OneDoc.ch profile or via your website widget automatically generate an appointment request in ePaad.
- The patient’s name, email, mobile number, and date of birth appear directly in ePaad and can be linked to your existing patients.
- Once the request is accepted by you or your team, the appointment is added to your ePaad calendar.
- Appointments already planned in ePaad are automatically taken into account for availability shown on OneDoc Pro.
About
ePaad is a Swiss cloud-based practice management solution developed by Compass IT AG. Designed for medical practices, it offers features such as mobile treatment documentation via tablet and electronic patient administration. Its user-friendly interface and modular design allow for customization to meet the specific needs of healthcare professionals. ePaad also integrates AI-powered documentation tools to streamline workflows and reduce administrative burdens.
Editor:
Compass IT SA
Number of users:
+920
Website:
Connecting ePaad and OneDoc Pro, allows you to benefit from the following features:
The connector between OneDoc Pro and ePaad is already installed at your colleagues’ practices.
Contact our team to learn more about the gateway between OneDoc Pro and ePaad.
Frequently asked questions about interoperability between ePaad and OneDoc Pro
What does OneDoc Pro offer me in addition to ePaad?
OneDoc Pro complements your ePaad software by adding features focused on appointment management, patient relations, and online visibility.
You benefit from online appointment booking synchronized with your ePaad calendar, improved visibility on Google and AI assistants like ChatGPT, simplified patient referrals, and the ability to offer secure video consultations.
While ePaad manages the medical and internal administrative aspects of your practice (patient records, billing, prescriptions), OneDoc Pro enhances the patient experience and lightens your daily workload — without requiring you to change your medical software.
How does the connector between ePaad and OneDoc Pro work?
The connector between OneDoc Pro and ePaad enables automatic, two-way synchronization. Once activated, no manual action is required. When a patient books an appointment online via OneDoc, it is automatically recorded in ePaad, along with all relevant details (reason, patient, time). Likewise, appointments entered manually in ePaad automatically block the corresponding time slots on OneDoc, preventing double bookings.
Is the connection between OneDoc Pro and ePaad secure?
Yes. The connection between OneDoc Pro and ePaad is secure. Only the data necessary for appointment synchronization (time slots, consultation reasons, and patient contact details) is exchanged between the two systems.
All exchanges use protocols that comply with current security standards. OneDoc hosts its data exclusively in Switzerland, in compliance with the New Federal Act on Data Protection (nFADP), and is ISO 27001 and DCPO certified. Connector installation is handled by the OneDoc team in coordination with Compass IT SA to ensure a reliable, stable, and regulation-compliant integration.
What if something needs to be adjusted in the synchronization?
The synchronization between OneDoc Pro and ePaad is designed to work reliably every day. If an occasional adjustment is needed — for example, after changing your availability settings — simply contact our support team.
We will perform the necessary checks to identify the cause of the issue and resolve it quickly. If the matter involves ePaad, we will contact their technical support directly to ensure effective follow-up. In all cases, you will be kept informed.
What do I need to do to set up the connector between ePaad and OneDoc Pro?
You don’t need to do anything. Our team will contact Compass IT SA, who will provide us with the necessary information to activate the connector between ePaad and OneDoc Pro.