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Delemed

Transform your Delemed experience with OneDoc Pro

Delemed and OneDoc integration overview

Enjoy the advantages of OneDoc Pro without adjusting your current workflow. All appointment bookings integrate with Delemed — no repeated entries or manual syncing needed.

  • Appointments booked online by patients via your OneDoc.ch profile or through the widget on your website appear instantly in your Delemed calendar.
  • Patient information (name, email, mobile number, date of birth) appears automatically in your Delemed calendar and can be linked to your existing patients.
  • Availability displayed on OneDoc.ch is updated in real time according to your Delemed schedule.
  • Appointments entered directly in Delemed by your team automatically block the corresponding time slots on OneDoc Pro.
About Delemed

Delemed is a Swiss medical software solution developed and maintained by Delemed AG for over 30 years. Designed in close collaboration with healthcare professionals, it offers a modular system that supports a wide range of practice types — from general and dental practices to small clinics and chiropractors. Delemed combines efficient administrative tools and fully electronic medical records in a user-friendly interface. Its flexible architecture allows customization to meet the daily operational needs of medical professionals in Switzerland.

Editor:

Delemed SA

Number of users:

+700

Website:
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The connector between OneDoc Pro and Delemed is already installed at your colleagues’ practices.

Contact our team to learn more about the gateway between OneDoc Pro and Delemed.

Contact our team

Frequently asked questions about interoperability between Delemed and OneDoc Pro

What does OneDoc Pro offer me in addition to Delemed?

OneDoc Pro complements your Delemed software by adding features focused on appointment management, patient relations, and online visibility.

You benefit from online appointment booking synchronized with your Delemed calendar, improved visibility on Google and AI assistants like ChatGPT, simplified patient referrals, and the ability to offer secure video consultations.

While Delemed manages the medical and internal administrative aspects of your practice (patient records, billing, prescriptions), OneDoc Pro enhances the patient experience and lightens your daily workload — without requiring you to change your medical software.

How does the connector between Delemed and OneDoc Pro work?

The connector between OneDoc Pro and Delemed enables automatic, two-way synchronization. Once activated, no manual action is required.

When a patient books an appointment online via OneDoc, it is automatically recorded in Delemed, along with all relevant details (reason, patient, time). Likewise, appointments entered manually in Delemed automatically block the corresponding time slots on OneDoc, preventing double bookings.

Is the connection between OneDoc Pro and Delemd secure?

Yes! the connection between OneDoc Pro and Delemed is secure. Only the data necessary for appointment synchronization (time slots, consultation reasons, and patient contact details) is exchanged between the two systems.

All exchanges use protocols that comply with current security standards. OneDoc hosts its data exclusively in Switzerland, in accordance with the New Federal Act on Data Protection (nFADP) and is ISO 27001 and OCPD certified. The connector installation is handled by the OneDoc team in coordination with Delemed SA to ensure a reliable, stable, and regulation-compliant integration.

What if something needs to be adjusted in the synchronization?

The synchronization between OneDoc Pro and Delemed is designed to work reliably every day. If an occasional adjustment is needed — for example, after changing your availability settings — simply contact our support team.

We will perform the necessary checks to identify the cause of the issue and resolve it quickly. If the matter involves Delemed, we will contact their technical support directly to ensure effective follow-up. In all cases, you will be kept informed. In all cases, you will be kept informed.

What do I need to do to set up the connector between Delemed and OneDoc Pro?

You don’t need to do anything. Our team will contact Delemed SA, who will provide us with the necessary information to activate the connector.