Automate your payment reminders effortlessly
With OneDoc Invoice, save time and secure your practice’s cash flow by automatically sending payment reminders for unpaid invoices. This ensures efficient follow-up while maintaining a professional and positive relationship with your patients.
Everything you need to know about managing payment reminders
Generate automatic payment reminder
Easily create compliant and complete payment reminders, automatically including all necessary details: reminder issue date, invoice number and date, original due date, new payment deadline, etc., to significantly reduce delays and improve collections.
Follow a clear and structured reminder process
With OneDoc Invoice, your reminders follow a simple, consistent process:
- Reminder sent a few days after the invoice due date
- First reminder sent 5 days after the reminder’s due date
- Second and final reminder sent 5 days after the first reminder’s due date, with the option to mention debt collection proceedings
Each message is fully customisable: OneDoc Invoice offers professional, factual, and respectful templates you can adapt to your needs.
Keep a clear view of pending payments
With a clear dashboard, track your unpaid invoices in real time and always know the outstanding amount. This gives you precise insight into your cash flow, making it easier to plan expenses and avoid unpleasant surprises.
More than just saving admin time: concrete benefits for your practice
With OneDoc Invoice payment reminders, you can:
- Reduce payment delays: Automated reminders shorten payment times and speed up cash collection.
- Preserve patient relationships: By depersonalising the reminder process, messages come from the software, not you, avoiding tension and keeping interactions positive.
- Improve financial forecasting: With more reliable payment timelines, you can confidently plan investments and remuneration.
Stop worrying about unpaid invoices with OneDoc Invoice
Automate your reminders, secure your cash flow, and focus fully on your patients.
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Frequently asked questions about payment reminders
How does automated payment reminder sending work with OneDoc Invoice?
With OneDoc Invoice, sending payment reminders is fully automated. Once an unpaid invoice is identified, the system generates and sends a reminder to the patient a few days after the initial due date. If payment is still not made, successive reminders are sent according to a predefined schedule, for example, 5 days after the first reminder, then a final reminder 5 days after the second. Each reminder automatically includes all the necessary information, such as the invoice number, the original due date, and the new payment deadline.
What are the benefits of using OneDoc Invoice for managing payment reminders?
OneDoc Invoice offers several advantages for managing payment reminders:
- Time savings: Automating reminders significantly reduces the time spent on the administrative tasks related to unpaid invoices.
- Reduction in late payments: Regular reminders encourage patients to pay their bills more quickly, improving your cash flow.
- Preserving the patient relationship: By depersonalizing the process of follow-up, the reminders come from the software and not directly from you, which avoids tension and maintains a professional and calm relationship.
- Clear tracking of payments: Thanks to a detailed dashboard table, you can track in real time the pending payments and have an accurate view of your cash flow.
Is it possible to customize the reminder messages sent to patients?
Yes, OneDoc Invoice allows you to customize the reminder messages sent to your patients. You can tailor the tone and content of reminders to suit your needs, or use templates provided by the software. For example, you can include specific information about the invoice or add clear instructions for payment. This customization ensures clear and professional communication, while maintaining a positive relationship with your patients.