Nereida
Enjoy additional features with the connector between Nereida and OneDoc Pro
What the gateway between Nereida and OneDoc Pro offers
Keep working as you do with Nereida and <strong>take advantage of many OneDoc Pro features</strong>. Enjoy online appointment booking, presence on partner health platforms and much more — all without changing your medical software.
How the integration between Nereida and OneDoc works
| Trigger | Result | |
|---|---|---|
| Your patients book an appointment via your OneDoc profile or via the widget | → | The slot appears directly in your Nereida calendar |
| A slot is added, moved or already present in Nereida | → | The appointment can no longer be booked on OneDoc |
| Patient information (name, email, mobile number, date of birth) is collected during booking | → | This information can be linked to your patient files in Nereida |
About
Nereida is a Swiss cloud-based medical practice management solution developed by MedicalDesktop AG. It brings together scheduling, patient management, billing and an online medical record. Nereida offers many integrations (medical devices, labs, partner services) as well as a mobile app for scheduling.
Publisher
MedicalDesktop AG
Website
Benefit from these features thanks to the connector between OneDoc Pro and Nereida
Contact our team to learn more about the connector between OneDoc Pro and Nereida.
Frequently asked questions about the interoperability between Nereida and OneDoc Pro
What does OneDoc Pro add on top of Nereida?
OneDoc Pro complements your Nereida software by adding features focused on appointment management, patient relationship and online visibility.
With OneDoc you benefit notably from online appointment booking synchronized with your Nereida calendar, improved visibility on Google and AI assistants like ChatGPT, simplified patient referrals and the ability to offer secure video consultations.
While Nereida handles the internal medical and administrative aspects of the practice (patient record, billing, prescriptions), OneDoc Pro optimizes the patient experience and lightens daily management — without requiring a switch of your medical software.
How does the connector between Nereida and OneDoc Pro work?
The connector between OneDoc Pro and Nereida enables automatic, two-way synchronization. Once activated, no manual action is required.
When a patient books an appointment online via OneDoc, it is automatically registered in Nereida with all relevant information (reason, patient, schedule). Likewise, appointments manually added in Nereida block the slots on OneDoc — preventing double bookings.
Is the connection between OneDoc Pro and Nereida secure?
Yes, the connection between OneDoc Pro and Nereida is secure. Only the data required for appointment synchronization (time slots, consultation reason and patient contact information) are exchanged between the two systems.
Exchanges are carried out via protocols compliant with current security standards. OneDoc hosts its data exclusively in Switzerland, in compliance with the new Federal Data Protection Act (nFADP), and is ISO 27001 and DCPO certified. The installation of the connector is performed by the OneDoc teams, in coordination with MedicalDesktop AG, ensuring a stable, reliable integration compliant with Swiss regulations.
What if something needs to be adjusted in synchronization?
The synchronization between OneDoc Pro and Nereida is designed to be reliable day‑to‑day. If a one‑time adjustment becomes necessary — for example after modifying your availability settings — simply contact our support team.
We will conduct the necessary checks to identify the source of the issue and resolve it swiftly. If the situation involves Nereida, we will reach out directly to their technical support to ensure effective follow-up. In all cases, you will be notified.
What must I do to set up the connector between Nereida and OneDoc Pro?
You don’t have to do anything. Our team contacts MedicalDesktop SA, who provides us with the information needed to activate the connector between Nereida and OneDoc Pro.