Medes
Connect Medes to OneDoc Pro and enjoy extra features
Medes and OneDoc integration overview
You don’t need to enter data twice or manually align appointments. Follow your workflows with Medes while benefiting from OneDoc Pro’s features.
- Whenever a patient books an appointment on your OneDoc.ch profile or via your widget, it automatically appears in your Medes calendar.
- Patient information (name, email, mobile number, date of birth) is automatically added to your Medes calendar and can be linked to patient records.
- Appointments entered by your team in Medes automatically update available time slots on OneDoc.
- Benefit from OneDoc’s email confirmations and SMS reminders.
About
Medes is a Swiss medical tele-secretariat and digital service provider with over 30 years of experience supporting healthcare professionals in Switzerland. All data is securely hosted on servers located in Switzerland, adhering to strict data protection standards. By combining advanced technology with human expertise, Medes helps medical practices streamline administrative tasks and enhance patient care.
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Thanks to the Medes and OneDoc Pro connection, these features will modernize your practice:
The connector between OneDoc Pro and Medes is already installed at your colleagues’ practices.
Contact our team to learn more about the gateway between OneDoc Pro and Medes.
Frequently asked questions about interoperability between Medes and OneDoc Pro
What does OneDoc Pro offer me in addition to Medes?
OneDoc Pro complements your Medes software by adding features focused on appointment management, patient relations, and online visibility.
You benefit from online appointment booking synchronized with your Medes calendar, improved visibility on Google and AI assistants like ChatGPT, simplified patient referrals, and the ability to offer secure video consultations.
While Medes manages the medical and internal administrative aspects of your practice (patient records, billing, prescriptions), OneDoc Pro enhances the patient experience and lightens your daily workload — without requiring you to change your medical software.
How does the connector between Medes and OneDoc Pro work?
The connector between OneDoc Pro and Medes enables automatic, two-way synchronization. Once activated, no manual action is required. When a patient books an appointment online via OneDoc, it is automatically recorded in Medes, along with all relevant details (reason, patient, time). Likewise, appointments entered manually in Medes automatically block the corresponding time slots on OneDoc, preventing double bookings.
Is the connection between OneDoc Pro and Medes secure?
Yes. The connection between OneDoc Pro and Medes is secure. Only the data necessary for appointment synchronization (time slots, consultation reasons, and patient contact details) is exchanged between the two systems.
All exchanges use protocols that comply with current security standards. OneDoc hosts its data exclusively in Switzerland, in compliance with the New Federal Act on Data Protection (nFADP), and is ISO 27001 and DCPO certified. Connector installation is handled by the OneDoc team in coordination with Medes to ensure a reliable, stable, and regulation-compliant integration.
What if something needs to be adjusted in the synchronization?
The synchronization between OneDoc Pro and Medes is designed to work reliably every day. If an occasional adjustment is needed — for example, after changing your availability settings — simply contact our support team.
We will perform the necessary checks to identify the cause of the issue and resolve it quickly. If the matter involves Medes, we will contact their technical support directly to ensure effective follow-up. In all cases, you will be kept informed.
What do I need to do to set up the connector between Medes and OneDoc Pro?
You don’t need to do anything. Our team will contact Medes, who will provide us with the necessary information to activate the connector between Medes and OneDoc Pro.