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Retain your patients with a smooth and convenient digital experience

Give your patients the simple digital experience they now expect from their healthcare providers.

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Do not lose your patients to more accessible practices

Your patients will pick the simplest, fastest option. If they cannot book when they need to, or consult in the most appropriate way, they might visit another practice and not come back.

OneDoc Hub makes your practice easy to book and easy to return to. By meeting patients’ expectations for accessibility, you keep them loyal and coming back to you first.

OneDoc Pro helps you retain your patients

Liste de professionnels de santé sur OneDoc Pro

Offer a digital experience patients want to return to

OneDoc Hub makes your practice easy to find, easy to book and easy to come back to. This seamless experience (online appointment booking, reschedule and cancellation, transparent profile information, remote consultation software, etc.) reduces drop-offs between appointments and strengthens patient loyalty over time.

Let returning patients book, reschedule or cancel without friction

Plans change. With OneDoc Hub, patients can easily reschedule or cancel appointments online, without calling your practice. You stay in control by defining the rules and deadlines, while patients appreciate the flexibility, making them more likely to rebook with you instead of looking elsewhere.

Fidélisez-vos patients
Interface OneDoc Visio avant le début d’une consultation vidéo.

Keep patients engaged with remote consultations

Returning patients do not always need to come back in person, especially for follow-ups or chronic condition monitoring. With OneDoc Visio, you can offer secure, convenient teleconsultations to maintain connection and support continuity of care with your returning patients: a service they appreciate and value today.

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OneDoc Hub helps you build lasting patient relationships

Patients come back when booking and follow-up are easy. OneDoc Hub gives you the tools to maintain that connection and strengthen loyalty over time.

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Interface de l'agenda OneDoc Pro affichant plusieurs rendez-vous programmés.

Turn every patient into a returning one

Book a free demo to see how OneDoc Hub helps you build trust and loyalty with your patients at every step: from the discovery of your services to long-term follow-up.
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Frequently asked questions

How can healthcare professionals in Switzerland build patient loyalty?

Building patient loyalty depends on the quality of care you provide, but also on the overall experience you offer them. Patients particularly appreciate modern solutions such as 24/7 online appointment booking, flexibility to change or cancel their appointments, and the option of teleconsultations. By integrating digital tools such as OneDoc Hub, you simplify their journey and build their trust, encouraging them to return.

Why is a modern healthcare experience important for patients?

Today’s patients are looking for quick, simple, and accessible solutions. A modern experience, including tools such as online appointment booking and teleconsultations, meets their expectations by being fast and flexible. This improves their satisfaction and strengthens their loyalty to your practice.

Can patients make, reschedule, or cancel appointments online on OneDoc?

Yes, with OneDoc Hub, your patients can easily make, reschedule, or cancel appointments online at any time. This flexibility allows them to better manage their schedules while complying with the cancellation deadlines you set. This also reduces the administrative burden on your team and improves the overall patient experience.