In the busy day-to-day running of a medical practice, every minute counts. Between consultations, administrative tasks and coordinating care, healthcare professionals juggle a huge number of responsibilities. As administrative tasks take on increasing importance, the question arises: how can you save time to be with your patients? Automating certain tasks can make it easier for you to offload your day-to-day responsibilities. Create a more fulfilling environment for your team and a better patient experience with these tips.
The benefits of automating tasks in medical practices
As Switzerland is facing a shortage of medical staff, the automation of tasks in medical practices offers many advantages that can make life easier for you and your teams on a day-to-day basis:
- Save time: This is obviously the first thing that springs to mind when you think of automation. And with good reason! By automating certain repetitive and tedious tasks, such as managing appointments, entering information or sending invoices, you can save precious time.
- Reduce errors: By reducing manual tasks, automation helps to improve the accuracy and reliability of processes. No more typos or errors when transmitting information.
- Optimise processes: Automation makes it possible to simplify the management of the medical practice, encouraging better coordination between team members and smoother communication.
- Create a fulfilling working environment: This point follows on from the last two. If your team spends less time on tedious tasks, they will have more time for those that emphasise skills and are directly linked to the patient’s well-being.
- Improved patient experience: By offering faster, more efficient services through automation, practices can improve the overall patient experience, boosting satisfaction and loyalty.
What tools can be used to automate tasks in medical practices?
The practice software
In Switzerland, there is a wide range of medical software to help you manage your practice. Whether you use Axenita, Mediway, MediOnline or any other software, it’s important to know which features you need and which software is best suited to your practice and your specialty.
One useful function that works with many of the most commonly used software in Switzerland is the online calendar. This gives you an overview of your daily, weekly or monthly schedule. It’s ideal for keeping track of everyone’s working hours, and eliminates the need to manually adjust schedules to accommodate unforeseen absences.
Another function often integrated into practice software is invoicing. By automating and facilitating the invoicing and payment management process, you can avoid errors and keep a clear overview of current invoices.
Finally, another much-appreciated function is the ability to integrate patient records directly into the medical software. So there’s no need to get lost in paperwork, all the patient’s information is stored in the same place and can be accessed simply and securely.
Online appointment booking
Online appointment booking solutions allow patients to book appointments 24/7. You’re offering a solution that’s very popular with Swiss patients, while automating the booking process. All you have to do is enter the times and reasons you wish to offer, and that’s it! No need to spend time on the phone to find a time slot that suits everyone.
The benefit of OneDoc
Take automation even further by choosing OneDoc! Appointments booked online can be displayed directly in your business diary thanks to our many synchronizations!
Confirmation emails and SMS reminders are also linked to online appointment booking! Easily inform your patients of appointments without adding to your workload. Automated SMS appointment reminders significantly reduce oversights and are much appreciated by patients.
Less administrative burden, more time for patients
By reducing repetitive administrative tasks, optimising internal processes and providing a smoother experience, automation allows you to focus on what’s important: patient care. Whether you work in a medical centre or are self-employed, don’t let time slip away and choose automation to save your teams precious time.
