How OneDoc makes daily practice easier at the Gyn Praxis Stockerstrasse

With passion and vision, gynecologists Dr. med. Trensz and Dipl. Physician Haller took on a unique challenge: founding their own clinic. Despite the complex tasks and meticulous planning that such an endeavor entails, the two doctors have been successfully running the Gyn Praxis Stockerstrasse in the heart of Zurich since the start of the year. OneDoc has had the privilege of being part of this journey from the very beginning, supporting the gynaecological clinic with administrative tasks. The dedicated team has now given us an exclusive insight into their experience.

A smooth start with OneDoc

For Dr. Trensz, choosing OneDoc was an easy decision: “I was already familiar with OneDoc from my previous practice and knew it should be implemented in our new clinic as well.” This familiarity proved advantageous for patients, many of whom already knew the system and found it easy to use.

The synchronization with the clinic’s management system, Axenita, was set up before the clinic’s opening, ensuring that OneDoc was ready for use from day one. “Even when there was an issue with the interface, a OneDoc representative was quick to resolve it and was available into the evening,” praises Dr. Haller regarding the support.

Online appointment booking: a must-have in modern clinic management

The two doctors agree that online appointment booking is essential nowadays. This option’s simplicity and flexibility are highly attractive to patients, who appreciate being able to easily cancel or reschedule their appointments when needed.

Luzia Mürner, the clinic’s head medical assistant, adds, “Today, everything is online, especially for younger patients. For them, it’s natural. In our clinic, at least 50% of appointments are booked online, and that number is steadily increasing.”

Increased efficiency and fewer no-shows

One of OneDoc’s major benefits is its automatic SMS reminders. “Thanks to this, we have very few no-shows,” says Luzia. “Additionally, because managing appointments online is so straightforward, patients are more likely to cancel or reschedule in advance, rather than just not showing up.”

OneDoc’s admin tool is described as highly user-friendly and intuitive, making daily operations in the clinic much easier.

A strong recommendation for OneDoc

The positive experiences of the Stockerstrasse gynecology clinic speak for themselves. The easy integration, user-friendly interface, and reliable support make OneDoc a valuable addition to the team’s daily practice. Dr. Trensz summarizes: “OneDoc has significantly simplified the start of our clinic and is now an integral part of our day-to-day operations. We can definitely recommend the platform.”

With OneDoc, the Stockerstrasse gynecology clinic has found a solution that meets the needs of both the clinic team and their patients. It’s a prime example of how digital solutions can improve healthcare delivery in Switzerland.