Simplify your practice management with OneDoc Pro
Optimize your processes, improve patient care, and support the growth of your practice with our digital solutions, developed specifically for healthcare professionals.
Why more than 9,500 Swiss healthcare professionals chose OneDoc Pro🇨🇭
- 75% fewer missed appointments on average
- 30% less time spent on administrative tasks
- More than 2.6 million Swiss patients are already users
- Compatible with Mediway, MediOnline, Axenita and more than 30 other solutions
- Data hosted in Switzerland: OneDoc is ISO 27001, OCPD and nLPD certified
OneDoc Pro features that simplify daily life for doctors, dentists, and therapists
OneDoc Pro features that simplify daily life for doctors, dentists, and therapists
Online Booking
- Online medical appointment booking by the patient 24/7
- Customize consultation slots and appointment types to suit your practice constraints
- Appointments synchronized with your medical software
Teleconsultation module
- Secure streaming in Switzerland
- Easy-to-use interface from any device, no installation is required
- Ideal for patient follow-up while keeping control over the organization of the video consultation
Integrated with your software
- Continue to use the software you’re using every day
- Synchronize the appointments booked online with your software
- No double data entry
Step-by-step appointments
- Configurable in just a few clicks
- One appointment creates combined bookings across your team
- Each appointment appears directly in your medical software
Tarif 590 Billing
- Create T590 invoices in just a few clicks
- Send secure invoices to your patients
- Easy management of payment reminders
Visibility on search engines
- Mini website referenced on onedoc.ch
- Customizable profile (business description, photos, etc.)
- Compatible with your Google Business Profile and optimal referencing
What healthcare professionals say about OneDoc
Discover our case studies
Alessia Genna
Practice manager, practice administrator, vocational trainer
Antoine Colombani
Physiotherapist, Geneva
Dr. Daniela Gut
Ear, nose & throat doctor (ENT), Zürich
Desirée Linssen
Medical practice assistant, FussInstitut Zürich
Andrea Benz
Deputy chief medical assistant of the Würenlos Medical Center
OneDoc Pro integrates seamlessly with your practice management software
- OneDoc Pro synchronises with over 30 Swiss medical software packages, including MediOnline, Mediway and Axenita.
- All data is automatically transferred to your practice software (appointments, patients, billing).
- There’s no need to enter information twice.
- You can enjoy the full benefits of OneDoc Pro without changing your tools or your working habits.
OneDoc Pro: A choice of features to suit your needs
| The main OneDoc Pro features | Included/Optional |
|---|---|
| Mini website on onedoc.ch | ✅ |
| Online agenda | ✅ |
| Online appointment booking* | ✅ |
| Automatic SMS reminders | unlimited |
| Widget for online booking | unlimited |
| Access to the OneDoc Pro App | ✅ |
| Teleconsultation module | optional |
| Billing module** | information on demand |
| Step-by-step appointment system | optional |
* The online appointment booking feature is included in the standard OneDoc Pro subscription. Contact our team to find out more about activating this feature.
**The OneDoc billing module is currently available for therapists at Tariff 590, the Physio Tariff and the SDH Tariff for dental hygienists.
An integration process with OneDoc without interruptions 🤝
💻 Step 1: Free, personalised demo
Find out from one of our experts how OneDoc can improve the management of your medical practice.
💡 Step 2: Set-up by our team
From setting up your profile (description, reasons for consultation, etc.) to synchronising it with your practice management software, our teams are there every step of the way.
🎓 Step 3: Personalised onboarding
Once your configuration is complete, our experts will explain how to use each of OneDoc Pro’s features.
🚀 Step 4: Ready to go!
Now you can benefit from simplified management, time savings and regular updates.
Ready to save time in your practice? ⏱️
Book a free and personalised demo with OneDoc now!
There’s no commitment, it’s a videoconference and it lasts less than 30 minutes.
OneDoc Pro: Swiss excellence in data protection 🔐🇨🇭
OneDoc is ISO 27001 and OCPD certified, and we’re proud to be labelled ‘Swiss made software, hosted in Switzerland’!
The personal data stored on OneDoc belongs exclusively to healthcare professionals and their patients.
This information is stored securely and encrypted on servers in Switzerland, in strict compliance with the most rigorous standards and the nLPD.
Frequently asked questions about OneDoc Pro
About OneDoc
Is OneDoc Pro's online booking solution the right choice for my organization?
More than 9,500 partner healthcare professionals from over 200 medical specialties already use OneDoc Pro on a daily basis. Online booking means less time spent on administration, and more time for your core business: healthcare, whatever the specificities of your medical practice.
Will my secretaries and medical assistants be able to use OneDoc Pro?
Yes! OneDoc was designed in collaboration with secretaries and medical assistants to meet their day-to-day needs. Intuitive and easy to learn, our software saves your staff time on administrative tasks, making them smooth and efficient to use.
Will my patients use OneDoc?
With over 2.6 million verified user accounts, your patients are probably already using OneDoc to book their medical appointments 24/7, wherever they are.
Can I decide which appointments type will be bookable online?
Yes, you can choose which appointments can be booked online and their length.
You can also determine whether certain appointment types can only be booked by your existing patients.
Can I decline a patient's appointment?
Your patients’ appointments are automatically added to your calendar. You can then move them, change their type or cancel them if you wish.
What features does OneDoc Pro offer?
With a OneDoc Pro subscription, you can benefit from many different features, including online booking, video consultation and Tarif 590 billing for therapists.
How does the referencing on OneDoc work?
OneDoc allows patients to search for a healthcare professional by specialty and location. The most relevant results are then randomized to ensure a level playing field.
There are no capital ties of any kind to influence referencing. To find out more, please read our rules for referencing.
Can I have a OneDoc Pro agenda with only the name of my medical center?
The name of your OneDoc Pro account must be in the name of the person in charge of the care. The name of the place where the care is provided can not be the name of the account. This will enable synchronization with your practice management software and allow appointments to be added to the relevant professional’s agenda. However, your establishment will also have a dedicated page on onedoc.ch to allow for optimal search engine referencing. This page will link to all the other professionals in the center who have a OneDoc account.
Can I create a OneDoc Pro account by myself?
In order to configure and personalize your account according to your needs, our teams will create a OneDoc Pro account for you. Once the account has been created and your training has been completed, you’ll be able to take full advantage of OneDoc Pro!
Do I need to be licensed to practice in Switzerland to subscribe to OneDoc Pro?
It is essential to have a right to practice in Switzerland (GLN or RCC number) in order to subscribe to OneDoc Pro. A recognized diploma, authorization or diploma recognition is required before you can subscribe to OneDoc Pro and benefit from its functionalities for healthcare professionals.
Can I subscribe to OneDoc Pro, including the video consultation module, if I'm working in another country?
In order to subscribe to OneDoc Pro, including our video-consultation module, you must have a right to practice in Switzerland (GLN or RCC number). You must also have a practice address in Switzerland. Without this, you can’t subscribe to our video consultation tool.
I'm not taking any new patients, is OneDoc Pro the right solution for me?
Yes, you can easily customize your reasons for consultation so that only your existing patients can book appointments online. This allows you to offer your patients greater convenience while enjoying the many other benefits of OneDoc Pro.
Installation and security
Is OneDoc Pro easy to install?
No installation is required, as our system is 100% online, ensuring you can access it from any device with an internet connection. Our team will handle the setup so that you can start using our solution, usually within 24 hours.
If you are using one of our software synchronizations, the installation time may vary.
Is OneDoc Pro compatible with my practice software?
Probably! With over 30 compatible software, OneDoc Pro is synchronized with many of the practice management software used throughout Switzerland! See the list of all our connectors.
How do I request synchronization of OneDoc Pro with my practice software?
In most cases, we will contact your practice software provider directly to arrange synchronization. If you’re using software for which we can’t make direct contact, such as Google Calendar, we’ll help you make the synchronization as smooth as possible.
Will my data be transferred when I install OneDoc Pro?
Yes, our team will take care of transferring the data between OneDoc Pro and your software, so you can keep your current workflow.
Is my data secure with OneDoc?
OneDoc is ISO 27001 and DPCO certified, and therefore meets the rigorous data protection standards set by these institutions. All our data is encrypted and stored in Switzerland. Discover our commitments to medical data security.
Pricing
What’s the price of OneDoc Pro?
At OneDoc, we understand that the healthcare sector encompasses many different specialties and needs. That’s why we offer several packages to suit your practice. Please contact our team to find out more.