Thanks to our referral functionality, you can easily redirect patients to the right department in your medical center. Optimize patient flow and ensure better coordination and quality of care.
Increase the profitability of your business
By offering online booking, you can better organize the appointments of your team members and maximize the use of your available time slots. Overall productivity is improved, while the time spent managing phone calls decreases.
Choose a customizable solution
OneDoc Pro adapts to the needs of your medical center. Our solution can be customized, particularly in terms of appointment type and duration. Our goal is to meet the specific needs of your organization, so you can benefit from simple management without changing your work habits.
Simplify your patient follow-up
Integrate video consultations into your hospital's care and follow up with your patients easily and efficiently. Stand out by offering an innovative service, especially for follow-up consultations with patients who live far from your hospital.
Optimize your schedule without changing your habits with our solution for medical centers
Optimize your schedule without changing your habits with our solution for medical centers
Personal data stored on OneDoc belongs exclusively to healthcare professionals and their patients. This information is stored securely and encrypted on servers in Switzerland, in strict compliance with the most rigorous standards and the nFADP. OneDoc is ISO 27001 and DPCO certified, and we are proud to be labeled “Swiss made software, hosted in Switzerland”.
Benefit from personalized support when setting up OneDoc Pro in your medical center. Our specialists will train your teams on our tools and take into account the specific needs of your practice to ensure a smooth installation. Our solutions are continuously improved, ensuring that you benefit from our latest updates. Should you have any questions, our support team is always available by phone or email.
Synchronize your data between OneDoc Pro and your management software
You may already be using software such as MediOnline, Mediway or Axenita to manage your center. OneDoc Pro is compatible with over 30 Swiss softwares to ensure automatic synchronization of appointments booked online. If you’re using a customized solution, our team will be happy to discuss integration options with you so that you can maintain your existing workflows. Our goal is to simplify your workflow so you never have to enter information twice.
Frequently asked questions for medical centers and other healthcare institutions
About OneDoc
Is OneDoc Pro the right solution for medical centers?
Over 8,500 professionals and medical centers already use OneDoc Pro on a daily basis. Online appointment booking means less time spent on administration and more time devoted to your core business: care, whatever the specifics of your medical center. See other specialties.
Will my team be able to use OneDoc Pro?
Yes, we can create access for your team members on request. These accesses can be limited or complete, depending on your needs.
Will my patients use OneDoc?
With over 2.5 million verified user accounts, your patients are probably already using OneDoc to book their medical appointments 24/7, wherever they are.
What features does OneDoc Pro offer medical centers?
My center doesn't take new patients. Is OneDoc Pro still suitable?
Yes, you can easily customize your appointment types so that only your existing patients can book appointments online. This allows you to offer your patients greater convenience while enjoying the many other benefits of OneDoc.
Can I decide which appointments type will be bookable online?
Yes, you can choose which appointments can be booked online and their length.
You can also determine whether certain appointment types can only be booked by your existing patients
Can I decline a patient's appointment?
Your patients’ appointments are automatically added to your calendar. You can then move them, change their type or cancel them if you wish.
Can I have a OneDoc Pro agenda with only the name of my medical center?
The name of your OneDoc Pro account must be in the name of the person in charge of the care. The name of the place where the care is provided can not be the name of the account. This will enable synchronization with your practice management software and allow appointments to be added to the relevant professional’s agenda. However, your establishment will also have a dedicated page on onedoc.ch to allow for optimal search engine referencing. This page will link to all the other professionals in the center who have a OneDoc account.
Can I create a OneDoc Pro account by myself?
In order to configure and personalize your account according to your needs, our teams will create a OneDoc Pro account for you. Once the account has been created and your training has been completed, you’ll be able to take full advantage of OneDoc Pro!
Do I need to be licensed to practice in Switzerland to subscribe to OneDoc Pro?
It is essential to have a right to practice in Switzerland (GLN or RCC number) in order to subscribe to OneDoc Pro. A recognized diploma, authorization or diploma recognition is required before you can subscribe to OneDoc Pro and benefit from its functionalities for healthcare professionals.
Can I subscribe to OneDoc Pro, including the video consultation module, if I'm working in another country?
In order to subscribe to OneDoc Pro, including our video-consultation module, you must have a right to practice in Switzerland (GLN or RCC number). You must also have a practice address in Switzerland. Without this, you can’t subscribe to our video consultation tool.
How does the referencing on OneDoc work?
OneDoc allows patients to search for a healthcare professional by specialty and location. The most relevant results are then randomized to ensure a level playing field.
There are no capital ties of any kind to influence referencing. To find out more, please read our rules for referencing.
Installation and security
Is OneDoc Pro easy to install?
No need to install anything, our system is 100% online to ensure that all healthcare professionals can use it from any device with an Internet connection. Our team will take care of the set-up so you can benefit from our solution quickly.
If you are using one of our synchronized medical softwares, the set-up duration may vary.
Is OneDoc Pro compatible with my medical center's management software?
OneDoc Pro is synchronized with numerous management softwares used by healthcare professionals throughout Switzerland! See the full list of all our connectors.
If your solution isn’t listed, our team will be happy to discuss the potential integration of OneDoc Pro’s online booking solution with your software.
Is my data secure with OneDoc?
OneDoc is ISO 27001 and DPCO certified, and therefore meets the rigorous data protection standards set by these institutions. All our data is encrypted and stored in Switzerland. Discover our commitments to medical data security.
Pricing
What’s the price of OneDoc Pro for medical centers?
At OneDoc, we understand that the healthcare sector encompasses many different specialties and needs. That’s why we offer several packages to suit your practice. Please contact our team to find out more.
