The software that simplifies online booking for your medical office
Enhance your practice’s visibility and allow your patients to schedule appointments 24/7 with OneDoc Pro.
More than 9,500 healthcare professionals in Switzerland offer their patients online appointment booking with OneDoc Pro! 🇨🇭
Free yourself from the hassle of coordinating medical appointments! Join our network of healthcare professionals and simplify every aspect of medical appointment scheduling. With our online booking solution, choose efficiency and ease.
Transform your appointment management today!
OneDoc Pro: The ally of healthcare professionals in Switzerland thanks to online booking
Make it easy for you and your patients to book appointments
Take complete control of your online offering
Keep to your usual working methods thanks to our synchronisations
Benefit from the highest standards of data security and confidentiality
Simplifying the daily lives of healthcare professionals in Switzerland since 2017
9,500+
Healthcare professionals partners
2.6+ million
Patients registered on onedoc.ch
51
Employees at your service
100%
Developed in Switzerland 🇨🇭
Make it easy for you and your patients to book appointments
- Patients book appointments on your OneDoc profile, accessible 24/7, or on your website. They choose one of the suggested reasons for consultation and an available time slot.
- Patients can book an appointment for themselves or a loved one (a child, an elderly relative, etc.).
- Around 45% of OneDoc appointments are booked outside normal office opening hours (1).
- Online appointment booking is available on computer, tablet and mobile. And 66% of appointments are booked on a cell phone (2).
Control 100% of your online offering
With OneDoc, you get the right patient for the right consultation type:
- You choose the consultation types that can be booked online, as well as their duration and time slots.
- You define blocking conditions if necessary: new patients/patients already being treated, referred by a colleague…
- You define the instructions for the appointment to better guide patients (e.g. “bring last blood test”).
- Your available slots are automatically updated online when an appointment is cancelled or moved.
Enjoy free SMS reminders for your patients
- Patients automatically receive an SMS reminder 24h before their appointments.
- The SMS reminder is personalized with your address, appointment time, and contact details.
- If you need to reschedule or cancel an appointment, your patient will receive an SMS informing them of the changes.
- With SMS reminders, reduce no-shows by up to 75%!
Keep your work habits
- Appointments booked by your patients online are immediately synchronized with your practice management software, if you have one.
- When a patient you don’t already follow makes an appointment online, a new record is automatically created in your software.
- Similarly, if a patient you’re already following makes an appointment online, their existing file will be automatically updated.
Benefit from the highest standards of data security and confidentiality
- OneDoc is ISO 27001 and DPCO certified, guaranteeing compliance with the highest data protection standards.
- We verify that everyone who books an appointment is a real patient by sending a 4-digit verification code to their phone.
- Your patients’ health data is encrypted from end to end. Just as all our users’ personal data is not, and never will be, for sale.
(1) OneDoc internal and anonymous statistics extracted in January 2024.
(2) OneDoc internal and anonymous statistics extracted in January 2024.
Use seamless synchronization with your practice software
With OneDoc Pro, technology becomes your ally in freeing your medical practice from administrative headaches. Thanks to turnkey interconnection with over 30 Swiss medical software packages, all data is automatically transferred to your practice management software.
Healthcare professionals in Switzerland enjoys online booking
Dr. Jean Gabriel Jeannot
Specialist in general internal medicine, Neuchâtel
Kay-Nicolas Klauck
Classic massage therapist, Zürich
Dre. Valeria Kheir
Ophthalmologist, Geneva
Frequently asked questions about online booking
About
Is OneDoc Pro's online booking solution the right choice for my organization?
More than 9,500 partner healthcare professionals from over 200 medical specialties already use OneDoc Pro on a daily basis. Online booking means less time spent on administration, and more time for your core business: healthcare, whatever the specificities of your medical practice. Find your specialty.
Can I decide which appointments type will be bookable online?
Yes, you can choose which appointments can be booked online and their length.
You can also determine whether certain appointment types can only be booked by your existing patients
Can I decline a patient's appointment?
Yes, you can decide to cancel patient appointments.
Will my patients use online booking?
With over 2.6 million verified user accounts, your patients are probably already using OneDoc to book their medical appointments 24/7, wherever they are.
Why should my secretary and medical assistant book appointments online?
Online appointment booking simplifies day-to-day administrative management for your medical assistant or secretary by automating certain tasks, freeing up their time and offering greater flexibility for patients. Everyone in your practice benefits!
Can online booking replace my medical secretary?
Our online appointment scheduling solution has been specifically developed in collaboration with medical secretaries and assistants to facilitate their day-to-day work. It is a tool dedicated to simplifying their administrative tasks, offering significant time savings. By using online appointment booking, they can free themselves from the tedious and time-consuming constraints associated with administration, allowing them to concentrate on what matters most: attentive patient care.
What other features does OneDoc Pro offer?
With OneDoc Pro, you benefit from a host of modern features, including
- Video consultation
- Increased visibility
- Emergency management module
- Tarif 590 billing module for therapists
How does the referencing on OneDoc work?
OneDoc allows patients to search for a healthcare professional by specialty and location. The most relevant results are then randomized to ensure a level playing field.
There are no capital ties of any kind to influence referencing. To find out more, please read our rules for referencing.
Installation and security
Is OneDoc Pro easy to install?
No installation is required, as our system is 100% online, ensuring you can access it from any device with an internet connection. Our team will handle the setup so that you can start using our solution, usually within 24 hours.
If you are using one of our software synchronizations, the installation time may vary.
Does OneDoc Pro online booking integrate easily with my practice management software?
With over 30 compatible software packages, OneDoc Pro is synchronized with many of the business software packages used throughout Switzerland! See the full list of all our connectors.
How customizable is the online booking with OneDoc Pro?
You can customize the consultation types and the duration of appointments according to your preferences. What’s more, you can determine which consultation types are accessible to new patients, and choose whether or not to accept new patients. The aim is for online booking to adapt perfectly to your specific needs, offering total flexibility to your practice.
Is my data secure with OneDoc?
OneDoc is ISO 27001 and DPCO certified, and therefore meets the rigorous data protection standards set by these institutions. All our data is encrypted and stored in Switzerland. Discover our commitments to medical data security.
Will my data be transferred when I install OneDoc Pro?
Yes, our team will take care of transferring the data between OneDoc Pro and your software, so you can keep your current workflow.
Pricing
How much does OneDoc Pro online booking cost?
Online appointment booking is included in some subscriptions. Please contact our team to find out more.