Medical secretary

Optimize your practice administration to gain precious time with patients

OneDoc solutions help to simplify your daily work and facilitate communication with your patients.


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Medical secretary using OneDoc
More than 7,500 healthcare professionals in Switzerland use OneDoc

OneDoc, the solution that supports Swiss medical secretaries every day! 🇨🇭

You have a key role in the smooth running of your practice and communication with patients. OneDoc helps you with these tasks every day. Our solutions enable you to save precious administrative time, thanks to a wide range of functions: online appointment booking, patient mini-site, appointment reminders, and much more.

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Swiss excellence in data protection

Personal data stored on OneDoc belongs exclusively to healthcare professionals and their patients. This information is stored securely and encrypted on servers in Switzerland, in strict compliance with the most rigorous standards and the nFADP. OneDoc is ISO 27001 and DPCO certified, and we are proud to be labeled “Swiss made software, hosted in Switzerland”.

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Swiss excellence in data protection and security with OneDoc
Qualified and dedicated customer service

Qualified and dedicated customer service

Benefit from personalized support when setting up OneDoc in your practice. Our specialists will train you and your team on our tools and take into account the specific needs of your practice to ensure a smooth installation. Our solutions are continuously improved, ensuring that you benefit from our latest updates. Should you have any questions, our support team is always available by phone or email.

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Synchronize your data between OneDoc and your medical software

As a general practitioner, you may already use software like MediOnline, Mediway, or Axenita to manage your practice. OneDoc is compatible with over 30 Swiss software ensuring automatic synchronization of appointments booked online. This simplifies your workflow and means you will never have to enter information twice.

See our list of connectors

OneDoc synchronizes with over 30 swiss medical softwares

Frequently asked questions for medical secretaries

About OneDoc

More than 7,500 partner healthcare professionals from over 200 medical specialties already use OneDoc on a daily basis. Online booking means less time spent on administration, and more time for your core business. See other specialties.

Yes, we can create access for your team members on request. These accesses can be limited or complete, depending on your needs.

With over 2.5 million verified user accounts, your patients are probably already using OneDoc to book their medical appointments 24/7, wherever they are.

With a OneDoc subscription, save time thanks to our many features, such as online appointment scheduling and appointment reminders integrated directly into your software. Discover our solutions.

No, OneDoc is not here to replace you – quite the contrary! Our mission is to help you with your day-to-day work and to relieve you of repetitive tasks.

Yes, you can easily customize your appointment types for consultation so that only your existing patients can book appointments online. This allows you to offer your patients greater convenience while enjoying the many other benefits of OneDoc.

OneDoc allows patients to search for a healthcare professional by specialty and location. The most relevant results are then randomized to ensure a level playing field.

There are no capital ties of any kind to influence referencing. To find out more, please read our rules for referencing.

Yes, you can decide to accept or cancel appointments. What’s more, only the healthcare professionals to whom you have chosen to be addressable will send you requests.

Installation and security

No need to install anything, our system is 100% online to ensure that all healthcare professionals can use it from any device with an Internet connection. Our team will take care of the set-up so you can benefit from our solution quickly.
If you are using one of our synchronized medical softwares, the set-up duration may vary.

Most probably! With over 30 compatible software, OneDoc is synchronized with many of the practice management software used throughout Switzerland! See the full list of all our connectors.

Our team will set up the connector with your practice software so that all your data is synchronised without changing your working habits.

OneDoc is ISO 27001 and DPCO certified and therefore meets the rigorous data protection standards set by these institutions. All our data is encrypted and stored in Switzerland.


At OneDoc, we understand that the healthcare sector encompasses many different specialties and needs. That’s why we offer several packages to suit your practice. Please contact our team to find out more.