OneDoc Pro offers a complete set of tools to optimize your laboratory’s activity and communication with your clients.
OneDoc Pro frees up precious time for your teams, thanks to many features such as online booking, a referral system, appointment reminders, and much more!
OneDoc Pro: The ally for Swiss medical laboratories
Expand your laboratory's business
Reach a wider client base by taking advantage of OneDoc's visibility on Google and other search engines. By receiving referrals from healthcare professionals all over Switzerland, you'll be able to expand your network.
Optimize your organization with a customized tool
Simplify appointment management with OneDoc Pro's online appointment booking module. This solution can be adapted and integrated with your existing management software, saving you time and improving your efficiency.
Assert your expertise within the Swiss healthcare system
Customize your OneDoc profile to highlight the unique services that your laboratory offers. This will help you stand out from the competition and strengthen your position as a key player in the Swiss healthcare system.
Offer an enhanced customer experience
Offer your customers a simplified appointment booking experience directly on your website or on OneDoc. Your customers will benefit from an easy to use tool and automatic email and SMS reminders for their appointments, improving punctuality and overall customer satisfaction.
Optimize client management in your laboratory without changing your work habits
Optimize client management in your laboratory without changing your work habits
Our employees are very satisfied with OneDoc. It allows the entire team to gain an overview and makes it much easier to support customers by saving time on administrative work.
Personal data stored on OneDoc belongs exclusively to healthcare professionals and their clients. This information is stored securely and encrypted on servers in Switzerland, in strict compliance with the most rigorous standards and the nFADP. OneDoc is ISO 27001 and DPCO certified, and we are proud to be labeled “Swiss made software, hosted in Switzerland”.
Benefit from personalized support when setting up OneDoc Pro in your laboratory. Our specialists will train your teams on our tools and take into account the specific needs of your practice to ensure a smooth installation. Our solutions are continuously improved, ensuring that you benefit from our latest updates. Should you have any questions, our support team is always available by phone or email.
Synchronize your data between OneDoc Pro and your management software
You’re probably using custom software to help you manage your imaging center. Our team will take care of integrating online appointment booking directly into your software. Booking data is automatically and securely synchronized between your software and OneDoc Pro. Take full advantage of the benefits of OneDoc Pro without changing your team’s working habits.
Is OneDoc Pro the right choice for medical analysis laboratories?
More than 7,500 partner healthcare professionals from over 200 medical specialties already use OneDoc Pro on a daily basis. Online booking means less time spent on administration, and more time for your core business. See other specialties.
Is online appointment booking available for laboratories?
Yes! Online appointment booking will help you optimize your daily schedule and client flow management in your medical analysis laboratory.
Will my team be able to use OneDoc Pro?
Yes, we can create access for your team members on request. These accesses can be limited or complete, depending on your needs.
Will my clients use OneDoc?
With over 2.5 million verified user accounts, your clients are probably already using OneDoc to book their medical appointments 24/7, wherever they are.
Can I decide which appointments type will be bookable online?
Yes, you can choose which appointments can be booked online and their length.
You can also determine whether certain appointment types can only be booked by your existing clients.
What features does OneDoc Pro offer laboratories?
With a OneDoc Pro subscription, you benefit from many features, including online booking, search engine visibility, and our referral system. Discover our solutions.
Can I decline a client's appointment?
Your patients’ appointments are automatically added to your calendar. You can then move them, change their type or cancel them if you wish.
Can I have a OneDoc Pro agenda with only the name of my laboratory?
The name of your OneDoc Pro account must be in the name of the person in charge of the care. The name of the place where the care is provided can not be the name of the account. This will enable synchronization with your practice management software and allow appointments to be added to the relevant professional’s agenda. However, your establishment will also have a dedicated page on onedoc.ch to allow for optimal search engine referencing. This page will link to all the other professionals in the center who have a OneDoc account.
Can I create a OneDoc Pro account by myself?
In order to configure and personalize your account according to your needs, our teams will create a OneDoc Pro account for you. Once the account has been created and your training has been completed, you’ll be able to take full advantage of OneDoc Pro!
Do I need to be licensed to practice in Switzerland to subscribe to OneDoc Pro?
It is essential to have a right to practice in Switzerland (GLN or RCC number) in order to subscribe to OneDoc Pro. A recognized diploma, authorization or diploma recognition is required before you can subscribe to OneDoc Pro and benefit from its functionalities for healthcare professionals.
How does the referencing on OneDoc work?
OneDoc allows clients to search for a healthcare professional by specialty and location. The most relevant results are then randomized to ensure a level playing field.
There are no capital ties of any kind to influence referencing. To find out more, please read our rules for referencing.
Installation and security
Is OneDoc Pro easy to install?
No need to install anything, our system is 100% online to ensure that all healthcare professionals can use it from any device with an Internet connection. Our team will take care of the set-up so you can benefit from our solution quickly.
If you are using one of our synchronized medical softwares, the set-up duration may vary.
Is OneDoc Pro compatible with my laboratory management software?
OneDoc Pro is synchronized with numerous management softwares used by healthcare professionals throughout Switzerland! See the full list of all our connectors.
If your solution isn’t listed, our team will be happy to discuss the potential integration of OneDoc Pro’s online booking solution with your software.
Is my data secure with OneDoc?
OneDoc is ISO 27001 and DPCO certified and therefore meets the rigorous data protection standards set by these institutions. All our data is encrypted and stored in Switzerland. Discover our commitments to medical data security.
Pricing
What’s the price of OneDoc Pro for laboratories?
At OneDoc, we understand that the healthcare sector encompasses many different specialties and needs. That’s why we offer several packages to suit your practice. Please contact our team to find out more.
