OneDoc in the Media
Discover our press releases and the various articles about us!
Press Releases
New in the OneDoc app: contact Medgate’s medical team via the emergency consultation button (FR)
OneDoc – 02/03/2023
Online emergency consultation: OneDoc aims to relieve emergency centers with new feature (DE)
OneDoc – 28/02/2023
OneDoc offers Swiss doctors their new video consultation module in response to COVID-19
OneDoc – 24/04/2020
OneDoc in the media
Discover the Swiss media articles about our solution.
How difficult is it to change your doctor in Switzerland?
The Local.ch/ – 08/07/2024
Taking the Startups to the next level with Kickstart Innovation
Entreprise Talk – 19/04/2021
Covid-19 testing: Switzerland did not prepare enough for the second wave
swissinfo.ch – 25/11/2020
Coronavirus: A turning point for telehealth in Switzerland
swissinfo.ch – 01/07/2020
Build and scale | with Arthur Germain, CEO & Co-founder of OneDoc
Digital Switzerland Podcast – 23/04/2020
Kickstart HealthTech alumni startups have built solutions overnight to take on Corona Virus (COVID-19)
Kickstart Innovation Blog -20/04/2020
These 57 startups and innovation teams will grow their business in Switzerland this year
Kickstart Innovation Blog – 24/07/2019
Le domande più frequenti su OneDoc
About OneDoc
Is OneDoc Pro's online booking solution the right choice for my organization?
More than 7,500 partner healthcare professionals from over 200 medical specialties already use OneDoc Pro on a daily basis. Online booking means less time spent on administration, and more time for your core business: healthcare, whatever the specificities of your medical practice.
Will my secretaries and medical assistants be able to use OneDoc Pro?
Our software is easy to use and intuitive for all your staff. It was designed with secretaries and medical assistants in mind, to help them save time on tedious administrative tasks.
Will my patients use OneDoc?
With over 2.5 million verified user accounts, your patients are probably already using OneDoc to book their medical appointments 24/7, wherever they are.
Can I decide which appointments type will be bookable online?
Yes, you can choose which appointments can be booked online and their length.
You can also determine whether certain appointment types can only be booked by your existing patients.
Can I decline a patient's appointment?
Yes, you can decide to cancel patient appointments.
What features does OneDoc Pro offer?
With a OneDoc Pro subscription, you can benefit from many different features, including online booking, video consultation and Tarif 590 billing for therapists.
How does the referencing on OneDoc work?
OneDoc allows patients to search for a healthcare professional by specialty and location. The most relevant results are then randomized to ensure a level playing field.
There are no capital ties of any kind to influence referencing. To find out more, please read our rules for referencing.
Can I have a OneDoc Pro agenda with only the name of my medical center?
The name of your OneDoc Pro account must be in the name of the person in charge of the care. The name of the place where the care is provided can not be the name of the account. This will enable synchronization with your practice management software and allow appointments to be added to the relevant professional’s agenda. However, your establishment will also have a dedicated page on onedoc.ch to allow for optimal search engine referencing. This page will link to all the other professionals in the center who have a OneDoc account.
Can I create a OneDoc Pro account by myself?
In order to configure and personalize your account according to your needs, our teams will create a OneDoc Pro account for you. Once the account has been created and your training has been completed, you’ll be able to take full advantage of OneDoc Pro!
Do I need to be licensed to practice in Switzerland to subscribe to OneDoc Pro?
It is essential to have a right to practice in Switzerland (GLN or RCC number) in order to subscribe to OneDoc Pro. A recognized diploma, authorization or diploma recognition is required before you can subscribe to OneDoc Pro and benefit from its functionalities for healthcare professionals.
Can I subscribe to OneDoc Pro, including the video consultation module, if I'm working in another country?
In order to subscribe to OneDoc Pro, including our video-consultation module, you must have a right to practice in Switzerland (GLN or RCC number). You must also have a practice address in Switzerland. Without this, you can’t subscribe to our video consultation tool.
I'm not taking any new patients, is OneDoc Pro the right solution for me?
Yes, you can easily customize your reasons for consultation so that only your existing patients can book appointments online. This allows you to offer your patients greater convenience while enjoying the many other benefits of OneDoc Pro.
Installation and security
Is OneDoc Pro easy to install?
No need to install anything, our system is 100% online to ensure that all healthcare professionals can use it from any device with an Internet connection. Our team will take care of the set-up so you can benefit from our solution quickly.
If you are using one of our synchronized medical softwares, the set-up duration may vary.
Is OneDoc Pro compatible with my practice software?
Probably! With over 30 compatible software, OneDoc Pro is synchronized with many of the practice management software used throughout Switzerland! See the list of all our connectors.
How do I request synchronization of OneDoc Pro with my practice software?
In most cases, we will contact your practice software provider directly to arrange synchronization. If you’re using software for which we can’t make direct contact, such as Google Calendar, we’ll help you make the synchronization as smooth as possible.
Will my data be transferred when I install OneDoc Pro?
Yes, our team will take care of transferring the data between OneDoc Pro and your software, so you can keep your current workflow.
Is my data secure with OneDoc?
OneDoc is ISO 27001 and DPCO certified, and therefore meets the rigorous data protection standards set by these institutions. All our data is encrypted and stored in Switzerland. Discover our commitments to medical data security.
Pricing
What’s the price of OneDoc Pro?
At OneDoc, we understand that the healthcare sector encompasses many different specialties and needs. That’s why we offer several packages to suit your practice. Please contact our team to find out more.