The online booking and medical agenda tailored for general practitioners
Simplify your practice management and optimize your patients’ care journey with OneDoc Pro.
Over 1,000 general practitioners in Switzerland choose OneDoc Pro🇨🇭
OneDoc Pro optimizes your agenda and exchanges with your patients. As a general practitioner, you play a central role in the Swiss healthcare system. Your time is precious, so we designed our solution to help you save administrative time thanks to many features that will enhance your practice management software: online appointment booking, telemedicine modules, appointment reminders, and much more.
OneDoc Pro: the ally for general practitioners in Switzerland
Reduce your administrative workload
Keep your workflow
Gain visibility and improve communication with your patients
Improve patient care and follow-up
Benefit from modern, unique solutions integrated into your practice management software
Benefit from modern, unique solutions integrated into your practice management software
Online Booking
Offer your patients autonomy by enabling them to book their appointments directly on onedoc.ch 24/7.
- Online medical appointment booking by the patient 24/7
- Customize consultation slots and appointment types to suit your practice constraints
- Appointments synchronized with your medical software
- Appointment reminders sent by SMS
Teleconsultation
Improve patient management and care continuity with our video consultation module.
- Secure video streaming in Switzerland
- Higher level of data protection than Zoom or Teams
- Easy-to-use interface from any device, no installation is required
- Ideal for patient follow-up while keeping control over the organization of the video consultation
Interoperability
Don't change your work habits, OneDoc offers easy integration with over 30 practice management software.
- Continue to use the software you’re using every day
- Keep your work habits
- Synchronize the appointments booked online with your software
- No double data entry
Referral
Easily address or receive addressing requests from Switzerland's largest medical network.
- Quickly search for specialists in your partner network
- Book appointments in your colleagues' diaries in just a few clicks
- Securely send all important patient information
- Optimize and simplify your patient’s journey
Emergency Management
Help relieve emergency overcrowding in Switzerland and fill your last-minute slots
- Optimize free slots in your agenda
- Support the Swiss emergency services
- Schedule emergency slots whenever you want
- Treat emergencies via our video consultation module
Visibility
Boost your online visibility by communicating all the important information about your practice to your patients.
- Mini website referenced on onedoc.ch
- Customizable profile (business description, photos, etc.)
- Compatible with your Google Business Profile
- Optimal referencing on search engines like Google
What general practitioners say about OneDoc Pro
Dr. Jean Gabriel Jeannot
Specialist in general internal medicine, Neuchâtel
Dre. Korine Pocquet
General practitioner, Geneva
Dr. med. Tatjana Walser
General practitioner, Pfäffikon
Swiss excellence in data protection
Personal data stored on OneDoc belongs exclusively to healthcare professionals and their patients. This information is stored securely and encrypted on servers in Switzerland, in strict compliance with the most rigorous standards and the nFADP. OneDoc is ISO 27001 and DPCO certified, and we are proud to be labeled “Swiss made software, hosted in Switzerland”.
Qualified and dedicated customer service
Benefit from personalized support when setting up OneDoc Pro in your practice. Our specialists will train your teams on our tools and take into account the specific needs of your practice to ensure a smooth installation. Our solutions are continuously improved, ensuring that you benefit from our latest updates. Should you have any questions, our support team is always available by phone or email.
Synchronize your data between OneDoc Pro and your medical software
As a general practitioner, you may already use software like MediOnline, Mediway, or Axenita to manage your practice. OneDoc Pro is compatible with over 30 Swiss software ensuring automatic synchronization of appointments booked online. This simplifies your workflow and means you will never have to enter information twice.
Frequently asked questions for general practitioners
About OneDoc
Is OneDoc Pro's online booking solution the right choice for general practitioners?
More than 8,500 partner healthcare professionals including 1,000 general practitioners use OneDoc Pro on a daily basis. Online booking means less time spent on administration, and more time for your core business: healthcare. See other specialties.
Will my secretaries and medical assistants be able to use OneDoc Pro?
Our software is easy to use and intuitive for all your staff. It was designed with secretaries and medical assistants in mind, to help them save time on tedious administrative tasks.
Will my patients use OneDoc?
With over 2.5 million verified user accounts, your patients are probably already using OneDoc to book their medical appointments 24/7, wherever they are.
Can I decide which appointments type will be bookable online?
Yes, you can choose which appointments can be booked online and their length.
You can also determine whether certain appointment types can only be booked by your existing patients
Can I decline a patient's appointment?
Your patients’ appointments are automatically added to your calendar. You can then move them, change their type or cancel them if you wish.
What features does OneDoc Pro offer to general practitioners?
With a OneDoc Pro subscription, take advantage of many features, including online booking, video consultation and our partner referral system. Discover our solutions.
How does the referencing on OneDoc work?
OneDoc allows patients to search for a healthcare professional by specialty and location. The most relevant results are then randomized to ensure a level playing field.
There are no capital ties of any kind to influence referencing. To find out more, please read our rules for referencing.
Can I create a OneDoc Pro account by myself?
In order to configure and personalize your account according to your needs, our teams will create a OneDoc Pro account for you. Once the account has been created and your training has been completed, you’ll be able to take full advantage of OneDoc Pro!
Do I need to be licensed to practice in Switzerland to subscribe to OneDoc Pro?
It is essential to have a right to practice in Switzerland (GLN or RCC number) in order to subscribe to OneDoc Pro. A recognized diploma, authorization or diploma recognition is required before you can subscribe to OneDoc Pro and benefit from its functionalities for healthcare professionals.
Can I subscribe to OneDoc Pro, including the video consultation module, if I'm working in another country?
In order to subscribe to OneDoc Pro, including our video-consultation module, you must have a right to practice in Switzerland (GLN or RCC number). You must also have a practice address in Switzerland. Without this, you can’t subscribe to our video consultation tool.
I'm not taking any new patients, is OneDoc Pro the right solution for me?
Yes, you can easily customize your appointment types for consultation so that only your existing patients can book appointments online. This allows you to offer your patients greater convenience while enjoying the many other benefits of OneDoc Pro.
Installation and security
Is OneDoc Pro easy to install?
No need to install anything, our system is 100% online to ensure that all healthcare professionals can use it from any device with an Internet connection. Our team will take care of the set-up so you can benefit from our solution quickly.
If you are using one of our synchronized medical softwares, the set-up duration may vary.
Is OneDoc Pro compatible with my practice software?
Most probably! With over 30 compatible software, OneDoc Pro is synchronized with many of the practice management software used throughout Switzerland! See the list of all our connectors.
What do I have to do to benefit from synchronisation with my practice software?
Our team will set up the connector with your practice software so that all your data is synchronised without changing your working habits.
Is my data secure with OneDoc?
OneDoc is ISO 27001 and DPCO certified, and therefore meets the rigorous data protection standards set by these institutions. All our data is encrypted and stored in Switzerland. Discover our commitments to medical data security.
Pricing
What’s the price of OneDoc Pro?
At OneDoc, we understand that the healthcare sector encompasses many different specialties and needs. That’s why we offer several packages to suit your practice. Please contact our team to find out more.