General practitioner

Online appointment booking for general practitioners

Simplify your daily administrative tasks with OneDoc Pro’s features, so you can fully focus on your patients.


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General practitioner using OneDoc
More than 7,500 healthcare professionals in Switzerland use OneDoc

Over 1,000 general practitioners in Switzerland choose OneDoc Pro🇨🇭

OneDoc Pro optimizes your agenda and exchanges with your patients. As a general practitioner, you play a central role in the Swiss healthcare system. Your time is precious, so we designed our solution to help you save administrative time thanks to many features that will enhance your practice management software: online appointment booking, telemedicine modules, appointment reminders, and much more.

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General practitioner OneDoc Pro

Benefit from modern, unique solutions integrated into your practice management software

Benefit from modern, unique solutions integrated into your practice management software

Online booking module OneDoc Pro

Online Booking

Offer your patients autonomy by enabling them to book their appointments directly on 24/7.

  • Online medical appointment booking by the patient 24/7
  • Customize consultation slots and appointment types to suit your practice constraints
  • Appointments synchronized with your medical software
  • Appointment reminders sent by SMS
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Video consultation module OneDoc Pro


Improve patient management and care continuity with our video consultation module.

  • Secure video streaming in Switzerland
  • Higher level of data protection than Zoom or Teams
  • Easy-to-use interface from any device, no installation is required
  • Ideal for patient follow-up while keeping control over the organization of the video consultation
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Interoperability and synchronization with medical softwares


Don't change your work habits, OneDoc offers easy integration with over 30 practice management software.

  • Continue to use the software you’re using every day
  • Keep your work habits
  • Synchronize the appointments booked online with your software
  • No double data entry
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Partner referal module on OneDoc Pro


Easily address or receive addressing requests from Switzerland's largest medical network.

  • Quickly search for specialists in your partner network
  • Book appointments in your colleagues' diaries in just a few clicks
  • Securely send all important patient information
  • Optimize and simplify your patient’s journey
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Emergency management module OneDoc Pro

Emergency Management

Help relieve emergency overcrowding in Switzerland and fill your last-minute slots

  • Optimize free slots in your agenda
  • Support the Swiss emergency services
  • Schedule emergency slots whenever you want
  • Treat emergencies via our video consultation module
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Online visibility OneDoc Pro


Boost your online visibility by communicating all the important information about your practice to your patients.

  • Mini website referenced on
  • Customizable profile (business description, photos, etc.)
  • Compatible with your Google Business Profile
  • Optimal referencing on search engines like Google
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What general practitioners say about OneDoc Pro

OneDoc offers many advantages, including the possibility for patients to book appointments outside of practice hours.
Témoignage Dr Jeannot utilisateur OneDoc Pro

Dr. Jean Gabriel Jeannot

Specialist in general internal medicine, Neuchâtel

Video consultation allows me to offer my patients comfort and security, with no waiting and no need to travel when not required.
Témoignage Dr Pocquet utilisatrice OneDoc Pro

Dre. Korine Pocquet

General practitioner, Geneva

OneDoc adapts to our needs! We enter the appointment duration and availability in OneDoc and decide for ourselves under which conditions we offer appointments that can be booked online.
Témoignage Dr Walser utilisatrice OneDoc Pro

Dr. med. Tatjana Walser

General practitioner, Pfäffikon

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Swiss excellence in data protection

Personal data stored on OneDoc belongs exclusively to healthcare professionals and their patients. This information is stored securely and encrypted on servers in Switzerland, in strict compliance with the most rigorous standards and the nFADP. OneDoc is ISO 27001 and DPCO certified, and we are proud to be labeled “Swiss made software, hosted in Switzerland”.

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Swiss excellence in data protection and security with OneDoc
Qualified and dedicated customer service

Qualified and dedicated customer service

Benefit from personalized support when setting up OneDoc Pro in your practice. Our specialists will train your teams on our tools and take into account the specific needs of your practice to ensure a smooth installation. Our solutions are continuously improved, ensuring that you benefit from our latest updates. Should you have any questions, our support team is always available by phone or email.

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Synchronize your data between OneDoc Pro and your medical software

As a general practitioner, you may already use software like MediOnline, Mediway, or Axenita to manage your practice. OneDoc Pro is compatible with over 30 Swiss software ensuring automatic synchronization of appointments booked online. This simplifies your workflow and means you will never have to enter information twice.

See our list of connectors

OneDoc synchronizes with over 30 swiss medical softwares

Frequently asked questions for general practitioners

About OneDoc

More than 7,500 partner healthcare professionals including 1,000 general practitioners use OneDoc Pro on a daily basis. Online booking means less time spent on administration, and more time for your core business: healthcare. See other specialties.

Our software is easy to use and intuitive for all your staff. It was designed with secretaries and medical assistants in mind, to help them save time on tedious administrative tasks.

With over 2.5 million verified user accounts, your patients are probably already using OneDoc to book their medical appointments 24/7, wherever they are.

Yes, you can choose which appointments can be booked online and their length.

You can also determine whether certain appointment types can only be booked by your existing patients

Your patients’ appointments are automatically added to your calendar. You can then move them, change their type or cancel them if you wish.

With a OneDoc Pro subscription, take advantage of many features, including online booking, video consultation and our partner referral system. Discover our solutions.

OneDoc allows patients to search for a healthcare professional by specialty and location. The most relevant results are then randomized to ensure a level playing field.

There are no capital ties of any kind to influence referencing. To find out more, please read our rules for referencing.

In order to configure and personalize your account according to your needs, our teams will create a OneDoc Pro account for you. Once the account has been created and your training has been completed, you’ll be able to take full advantage of OneDoc Pro!

It is essential to have a right to practice in Switzerland (GLN or RCC number) in order to subscribe to OneDoc Pro. A recognized diploma, authorization or diploma recognition is required before you can subscribe to OneDoc Pro and benefit from its functionalities for healthcare professionals.

In order to subscribe to OneDoc Pro, including our video-consultation module, you must have a right to practice in Switzerland (GLN or RCC number). You must also have a practice address in Switzerland. Without this, you can’t subscribe to our video consultation tool.

Yes, you can easily customize your appointment types for consultation so that only your existing patients can book appointments online. This allows you to offer your patients greater convenience while enjoying the many other benefits of OneDoc Pro.

Installation and security

No need to install anything, our system is 100% online to ensure that all healthcare professionals can use it from any device with an Internet connection. Our team will take care of the set-up so you can benefit from our solution quickly.
If you are using one of our synchronized medical softwares, the set-up duration may vary.

Most probably! With over 30 compatible software, OneDoc Pro is synchronized with many of the practice management software used throughout Switzerland! See the list of all our connectors.

Our team will set up the connector with your practice software so that all your data is synchronised without changing your working habits.

OneDoc is ISO 27001 and DPCO certified, and therefore meets the rigorous data protection standards set by these institutions. All our data is encrypted and stored in Switzerland.


At OneDoc, we understand that the healthcare sector encompasses many different specialties and needs. That’s why we offer several packages to suit your practice. Please contact our team to find out more.