OneDoc Pro for general practitioners
The solution that reduces your administrative workload
Save valuable time—for both you and your team—with online booking, automated SMS reminders, one-click referrals, and secure teleconsultations, allowing you to dedicate your energy to what truly matters: your patients.
More than 1,000 Swiss general practitioners are already using OneDoc Pro.
Did you know? OneDoc Pro is compatible with your medical software
OneDoc Pro connects to practice management softwares which are the most widely used by general practitioners in Switzerland. <br>No double entry, no changes to your habits.
A simple solution, connected to your practice software, that reduces your administrative workload and delivers a better experience for your patients
OneDoc Pro for general practitioners is a solution that helps you gain visibility to be found by the right patients, save time with online appointment booking, and offer your patients a modern follow-up experience through telemedicine.
OneDoc Pro connects seamlessly with your practice management software, so you never have to enter the same information twice!
Reduce the number of incoming calls to your practice
Your secretary is constantly interrupted by calls—whether for bookings, cancellations, or simple questions.
With OneDoc Pro, your patients can view your availabilities online and book, reschedule, or cancel appointments according to the rules you define. This reduces the number of phone calls, freeing up your staff to focus fully on in-practice patients and higher-value tasks.
Features appreciated by general practitioners
Meet your patients’ ever-growing expectations
Today, patients expect to book appointments easily, anytime, without having to call. They compare doctors online, looking at reviews, availabilities, and the option of remote consultations for simple needs.
With OneDoc Pro, you deliver this experience: a clear and professional online profile, 24/7 online booking, teleconsultation, and more. You remain fully accessible to your patients while keeping control over your practice.
Features appreciated by general practitioners
Don’t let the unexpected disrupt your practice
Between vacations, sick leave, and everyday unforeseen events, the absence of your medical secretary can quickly disrupt your practice. At the same time, you may also want the freedom to adjust your schedule and consult remotely.
With OneDoc Pro, you gain flexibility without compromising continuity of care. Online booking is available 24/7, ensuring your agenda runs smoothly even without administrative support. And with our secure video consultation module, you can follow up with patients remotely, from home or any other location. More flexibility, more peace of mind, and no disruption to patient care.
Features appreciated by general practitioners
Refer your patients to colleagues in just one click
Referral requests take up valuable time for your staff: unsecure email exchanges, faxes, follow-ups, and more.
With OneDoc Pro, you can check your colleagues’ availability in real time and book directly into their agenda, attaching your referral letter and notes. No more chasing by phone or waiting for email replies.
Features appreciated by general practitioners
Be confident when dealing with legal requirements
Staying compliant with regulations such as the GDPR or the new nFADP can quickly turn into a real challenge. Rules evolve constantly, security expectations are higher than ever, and the consequences of non-compliance are far from negligible. </p>
<p>OneDoc Pro is designed to make your life easier in this regard: our software is hosted in Switzerland, certified ISO 27001 and DCPO, and regularly tested through a global bug bounty program. You benefit from a compliant, proven solution, built specifically for healthcare professionals in Switzerland.
Truly simplify your organization without changing your habits
Join more than 1,000 general practitioners in Switzerland who use OneDoc Pro to reduce phone calls to their practice, enable teleconsultations, streamline care coordination, and give their patients fast access to appointments.
Discover how other general practitioners use OneDoc Pro
Our team works hand in hand with your secretary to set up OneDoc quickly and seamlessly.
Any questions regarding OneDoc Pro?
The price of OneDoc Pro for general practitioners is simple and transparent.
OneDoc Hub
Do even more with tools that extend your OneDoc Hub
OneDoc Visio
Discover how OneDoc Pro integrates into the daily routine of your general practice
Frequently asked questions about OneDoc Pro for general practitioners
Can I restrict online booking to existing patients?
Yes! When setting up your account, you can choose to restrict online booking to your existing patients. This means that if someone indicates they are not already your patient, they will not be able to book an appointment with you. In addition, on OneDoc.ch, patients can filter their search to see only general practitioners who are accepting new patients—your profile will not appear in those results. This way, your schedule remains reserved for patients you already know.
Will my patients use OneDoc?
Yes. They use already OneDoc since we have more than 3 million registered patients registered. In addition, many general practitioners have noticed that their patients are quickly adopting online appointment booking because of its simplicity and convenience. They can see your availability in real time and book the slot that suits them best without having to call. And for patients who still prefer to call, your office can continue to manage appointments from OneDoc Pro or your medical software. All appointments are centralized.
Can I choose which appointment types are available for online booking?
Yes, you can choose which designs are available online. In your OneDoc Pro settings, you can decide which types of appointments patients can book themselves and which ones need to be booked by phone. For instance, standard or follow-up visits can be booked online, while first appointments remain by phone only. This way, you stay in control of your schedule and ensure that appointments are aligned with your practice’s organization.
How to bill for teleconsultations?
Teleconsultations are billed using the same TARMED codes as telephone consultations, following the same calculation method and code selection. However, the reimbursed amount may differ.
It is important to note, however, that the billing system is evolving. The new TARDOC tariff structure is scheduled for January 2026, and changes are to be expected, including for teleconsultations.
For more detailed information on teleconsultation billing in Switzerland, you can refer to the following resources:
Billing for teleconsultations in Switzerland – What you need to know
TARDOC 2026: Everything you need to know about the changes
How long does it take to set up OneDoc Pro?
Setting up OneDoc is designed to be quick and simple. Most general practitioners have their account configured and ready to use in just a few days.
The process includes setting up your schedule, configuring appointment types, and integrating OneDoc with your medical software. It also comes with a personalized training session for you and your team to show you how to use OneDoc in your daily practice. From day one, our team is here to guide you and answer all your questions.
To get started with OneDoc Pro, book your free demo today!