Medical data security: OneDoc’s top priority

Because we attach the utmost importance to data protection and medical secrecy, OneDoc is committed to protecting its users’ data and scrupulously respecting medical secrecy.

Data security at OneDoc

OneDoc is certified ISO 27001 and DPCO!🔐

The protection of our customer data is our priority and has been at the core of our philosophy since day one. That’s why we’re proud to be ISO 27001 and DPCO certified, to meet the rigorous data protection standards set by these institutions.

 

OneDoc is ISO 27001and DPCO certified

Our commitment to data security

 

Data ownership guaranteed

All data is the sole property of healthcare professionals, hospitals and patients using OneDoc. Our team does not have access to it

 

Strict respect of medical secrecy

All OneDoc employees are contractually bound to respect medical secrecy and the New Federal Act on Data Protection (nFADP).

OneDoc is 100% swiss

A suite of solutions supported by the Swiss Confederation and developed in Switzerland

 

Supported by Innosuisse

OneDoc is supported by Innosuisse and several partners involved in innovation and support for promising companies in Switzerland!

 

100% Made in Switzerland 🇨🇭

We are proud to develop and operate OneDoc 100% from Switzerland, and we are certified as such!

OneDoc’s business model is transparent

 

Monthly subscription for healthcare professionals

We offer OneDoc Pro subscriptions to healthcare professionals and hospitals, providing access to functionalities tailored to their needs. For patients, our services are completely free, guaranteeing simplified access to quality care.

 

No advertising

We do not, and will never, finance ourselves through advertising

OneDoc's business model is transparent

Frequently asked questions about OneDoc Pro

About OneDoc

More than 7,500 partner healthcare professionals from over 200 medical specialties already use OneDoc Pro on a daily basis. Online booking means less time spent on administration, and more time for your core business: healthcare, whatever the specificities of your medical practice.

Our software is easy to use and intuitive for all your staff. It was designed with secretaries and medical assistants in mind, to help them save time on tedious administrative tasks.

With over 2.5 million verified user accounts, your patients are probably already using OneDoc to book their medical appointments 24/7, wherever they are.

Yes, you can choose which appointments can be booked online and their length.

You can also determine whether certain appointment types can only be booked by your existing patients.

Your patients’ appointments are automatically added to your calendar. You can then move them, change their type or cancel them if you wish.

With a OneDoc Pro subscription, you can benefit from many different features, including online booking, video consultation and Tarif 590 billing for therapists.

OneDoc allows patients to search for a healthcare professional by specialty and location. The most relevant results are then randomized to ensure a level playing field.

There are no capital ties of any kind to influence referencing. To find out more, please read our rules for referencing.

The name of your OneDoc Pro account must be in the name of the person in charge of the care. The name of the place where the care is provided can not be the name of the account. This will enable synchronization with your practice management software and allow appointments to be added to the relevant professional’s agenda. However, your establishment will also have a dedicated page on onedoc.ch to allow for optimal search engine referencing. This page will link to all the other professionals in the center who have a OneDoc account.

In order to configure and personalize your account according to your needs, our teams will create a OneDoc Pro account for you. Once the account has been created and your training has been completed, you’ll be able to take full advantage of OneDoc Pro!

It is essential to have a right to practice in Switzerland (GLN or RCC number) in order to subscribe to OneDoc Pro. A recognized diploma, authorization or diploma recognition is required before you can subscribe to OneDoc Pro and benefit from its functionalities for healthcare professionals.

In order to subscribe to OneDoc Pro, including our video-consultation module, you must have a right to practice in Switzerland (GLN or RCC number). You must also have a practice address in Switzerland. Without this, you can’t subscribe to our video consultation tool.

Yes, you can easily customize your reasons for consultation so that only your existing patients can book appointments online. This allows you to offer your patients greater convenience while enjoying the many other benefits of OneDoc Pro.

Installation and security

No need to install anything, our system is 100% online to ensure that all healthcare professionals can use it from any device with an Internet connection. Our team will take care of the set-up so you can benefit from our solution quickly.
If you are using one of our synchronized medical softwares, the set-up duration may vary.

Probably! With over 30 compatible software, OneDoc Pro is synchronized with many of the practice management software used throughout Switzerland! See the list of all our connectors.

In most cases, we will contact your practice software provider directly to arrange synchronization. If you’re using software for which we can’t make direct contact, such as Google Calendar, we’ll help you make the synchronization as smooth as possible.

Yes, our team will take care of transferring the data between OneDoc Pro and your software, so you can keep your current workflow.

OneDoc is ISO 27001 and DPCO certified, and therefore meets the rigorous data protection standards set by these institutions. All our data is encrypted and stored in Switzerland. Discover our commitments to medical data security.

Pricing

At OneDoc, we understand that the healthcare sector encompasses many different specialties and needs. That’s why we offer several packages to suit your practice. Please contact our team to find out more.