The online booking software designed for opticians and optometrists
Attract more clients and optimize the management of your optical shop with OneDoc Pro.
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The digital solution for opticians and optometrists in Switzerland 🇨🇭
OneDoc Pro offers a complete set of tools to optimize the management of your optical store and help you increase your visibility.
With OneDoc Pro, attract new customers by benefiting from improved visibility on search engines via onedoc.ch, and take advantage of our many features such as appointment booking, an online calendar, appointment reminders, and much more!
OneDoc Pro: the ally for Swiss optician and optometrist
Expand your business
Showcase your expertise
Offer your customers a new experience
Take advantage of a comprehensive tool
Simplify the management of your optical store with our solution for opticians and optometrist
Simplify the management of your optical store with our solution for opticians and optometrist
Online Booking
Offer your customer autonomy by enabling them to book their appointments directly on onedoc.ch 24/7.
- Online medical appointment booking by the customer 24/7
- Customize consultation slots and appointment types to suit your center's needs
- Appointments show up directly on your OneDoc agenda
- Appointment reminders by SMS
Visibility
Boost your online visibility by communicating all the important information about your optical store to your customer.
- Mini website referenced on onedoc.ch
- Customizable profile (business description, photos, etc.)
- Compatible with your Google Business Profile
- Optimal referencing on search engines like Google
Automatic appointment reminders
Enhanced automatic appointment reminders with OneDoc!
- Appointment reminders sent by email and SMS
- Message customised with your contact details
- No-show reduction by 75%
- Simplified follow-up appointment reminders for your patients
Swiss excellence in data protection
Personal data stored on OneDoc belongs exclusively to healthcare professionals and their clients. This information is stored securely and encrypted on servers in Switzerland, in strict compliance with the most rigorous standards and the nFADP. OneDoc is ISO 27001 and DPCO and we are proud to be labeled “Swiss made software, hosted in Switzerland”.
Qualified and dedicated customer service
Benefit from personalized support when setting up OneDoc Pro in your optical store. Our specialists will train your teams on our tools and take into account the specific needs of your optical store to ensure a smooth installation. Our solutions are continuously improved, ensuring that you benefit from our latest updates. Should you have any questions, our support team is always available by phone or email.
Frequently asked questions for opticians and optometrists
About OneDoc
Is OneDoc Pro the right choice for me?
More than 8,500 partner healthcare professionals from over 200 medical specialties already use OneDoc Pro on a daily basis. Online booking means less time spent on administration, and more time for your core business. See other specialties.
Will my team be able to use OneDoc Pro?
Yes, we can create access for your team members on request. These accesses can be limited or complete, depending on your needs.
Will my customers use OneDoc?
With over 2.5 million verified user accounts, your clients are probably already using OneDoc to book their medical appointments 24/7, wherever they are.
Can I decide which appointments type will be bookable online?
Yes, you can choose which appointments can be booked online and their length.
You can also determine whether certain appointment types can only be booked by your existing clients.
What features does OneDoc Pro offer optician and optometrist?
With a OneDoc Pro subscription, you’ll benefit from many features, including online appointment booking, our referral system and our mobile application for healthcare professionals. Discover our solutions.
Can I decline a customer's appointment?
Your customers’ appointments are automatically added to your calendar. You can then move them, change their type or cancel them if you wish.
Can I have a OneDoc Pro agenda with only the name of my optical store?
The name of your OneDoc Pro account must be in the name of the person in charge of the care. The name of the place where the care is provided can not be the name of the account. This will enable synchronization with your practice management software and allow appointments to be added to the relevant professional’s agenda. However, your establishment will also have a dedicated page on onedoc.ch to allow for optimal search engine referencing. This page will link to all the other professionals in the store who have a OneDoc account.
Can I create a OneDoc Pro account by myself?
In order to configure and personalize your account according to your needs, our teams will create a OneDoc Pro account for you. Once the account has been created and your training has been completed, you’ll be able to take full advantage of OneDoc Pro!
Do I need to be licensed to practice in Switzerland to subscribe to OneDoc Pro?
It is essential to have a right to practice in Switzerland (GLN or RCC number) in order to subscribe to OneDoc Pro. A recognized diploma, authorization or diploma recognition is required before you can subscribe to OneDoc Pro and benefit from its functionalities for healthcare professionals.
How does the referencing on OneDoc work?
OneDoc allows clients to search for a healthcare professional by specialty and location. The most relevant results are then randomized to ensure a level playing field.
There are no capital ties of any kind to influence referencing. To find out more, please read our rules for referencing.
Installation and security
Is OneDoc Pro easy to install?
No need to install anything, our system is 100% online to ensure that all healthcare professionals can use it from any device with an Internet connection. Our team will take care of the set-up so you can benefit from our solution quickly.
If you are using one of our synchronized medical softwares, the set-up duration may vary.
Is my data secure with OneDoc?
OneDoc is ISO 27001 and DPCO certified and therefore meets the rigorous data protection standards set by these institutions. All our data is encrypted and stored in Switzerland. Discover our commitments to medical data security.
Pricing
What’s the price of OneDoc Pro?
At OneDoc, we understand that the healthcare sector encompasses many different specialties and needs. That’s why we offer several packages to suit your optical store. Please contact our team to find out more.