OneDoc Pro, the solution for Swiss medical assistants! 🇨🇭
As a medical assistant, you have a key role in the smooth running of your practice. OneDoc Pro helps you in your daily work and saves you administrative time thanks to a host of features: online booking, patient information mini-site, appointment reminders, and much more! With OneDoc Pro, you can get back to the heart of your business: patient care.
OneDoc Pro: the daily ally for Swiss medical assistants
Keep to your work habits
OneDoc Pro synchronizes with your practice management software. Our solution is compatible with over 30 medical software in Switzerland, allowing you to keep your work habits. Updates are automatic and free of charge, so you can take full advantage of all our new-generation functionalities to simplify your day-to-day work and that of your patients.
Automate certain administrative tasks
Your time is precious. Thanks to OneDoc Pro online appointment booking and SMS reminders, you save 30% of the time you normally spend on administrative tasks. Fewer calls and less time answering emails, leaving you more time for care!
Take advantage a tailored agenda
The OneDoc Pro agenda can be customized to suit your needs. You can customize the appointment types, their availability, and the duration of consultations. Everything can be adapted to suit your specific needs.
Simplify your daly life with our solution for medical assistants!
Simplify your daly life with our solution for medical assistants!
Personal data stored on OneDoc belongs exclusively to healthcare professionals and their patients. This information is stored securely and encrypted on servers in Switzerland, in strict compliance with the most rigorous standards and the nFADP. OneDoc is ISO 27001 and DPCO certified, and we are proud to be labeled “Swiss made software, hosted in Switzerland”.
Benefit from personalized support when setting up OneDoc Pro in your practice. Our specialists will train you and your team on our tools and take into account the specific needs of your practice to ensure a smooth installation. Our solutions are continuously improved, ensuring that you benefit from our latest updates. Should you have any questions, our support team is always available by phone or email.
Synchronize your data between OneDoc Pro and your medical software
As a general practitioner, you may already use software like MediOnline, Mediway, or Axenita to manage your practice. OneDoc Pro is compatible with over 30 Swiss software ensuring automatic synchronization of appointments booked online. This simplifies your workflow and means you will never have to enter information twice.
I'm a medical assistant. How will OneDoc Pro help me in my day-to-day work?
More than 7,500 partner healthcare professionals from over 200 medical specialties already use OneDoc Pro on a daily basis. Online booking means less time spent on administration, and more time for your core business. See other specialties.
Will my colleagues be able to use OneDoc Pro?
Yes, we can create access for your team members on request. These accesses can be limited or complete, depending on your needs.
Will my patients use OneDoc Pro?
With over 2.5 million verified user accounts, your patients are probably already using OneDoc Pro to book their medical appointments 24/7, wherever they are.
What features does OneDoc Pro offer medical assistants?
With a OneDoc Pro subscription, save time thanks to our many features, such as online appointment scheduling and appointment reminders integrated directly into your software. Discover our solutions.
Can I decline a customer's appointment?
Your customers’ appointments are automatically added to your calendar. You can then move them, change their type or cancel them if you wish.
Will OneDoc Pro replace me?
No, OneDoc Pro is not here to replace you – quite the contrary! Our mission is to help you with your day-to-day work and to relieve you of repetitive tasks.
Can I have a OneDoc Pro agenda with only the name of my medical center?
The name of your OneDoc Pro account must be in the name of the person in charge of the care. The name of the place where the care is provided can not be the name of the account. This will enable synchronization with your practice management software and allow appointments to be added to the relevant professional’s agenda. However, your establishment will also have a dedicated page on onedoc.ch to allow for optimal search engine referencing. This page will link to all the other professionals in the center who have a OneDoc account.
Can I create a OneDoc Pro account by myself?
In order to configure and personalize your account according to your needs, our teams will create a OneDoc Pro account for you. Once the account has been created and your training has been completed, you’ll be able to take full advantage of OneDoc Pro!
Do I need to be licensed to practice in Switzerland to subscribe to OneDoc Pro?
It is essential to have a right to practice in Switzerland (GLN or RCC number) in order to subscribe to OneDoc Pro. A recognized diploma, authorization or diploma recognition is required before you can subscribe to OneDoc Pro and benefit from its functionalities for healthcare professionals.
Can I subscribe to OneDoc Pro, including the video consultation module, if I'm working in another country?
In order to subscribe to OneDoc Pro, including our video-consultation module, you must have a right to practice in Switzerland (GLN or RCC number). You must also have a practice address in Switzerland. Without this, you can’t subscribe to our video consultation tool.
My practice is not taking any new patients, is OneDoc Pro the right solution for me?
Yes, you can easily customize your appointment types for consultation so that only your existing patients can book appointments online. This allows you to offer your patients greater convenience while enjoying the many other benefits of OneDoc.
Installation and security
Is OneDoc Pro easy to install?
No need to install anything, our system is 100% online to ensure that all healthcare professionals can use it from any device with an Internet connection. Our team will take care of the set-up so you can benefit from our solution quickly.
If you are using one of our synchronized medical softwares, the set-up duration may vary.
Is OneDoc Pro compatible with my practice software?
Most probably! With over 30 compatible software, OneDoc Pro is synchronized with many of the practice management software used throughout Switzerland! See the full list of all our connectors.
What do I have to do to benefit from synchronisation with my practice software?
Our team will set up the connector with your practice software so that all your data is synchronised without changing your working habits.
Is my data secure with OneDoc?
OneDoc is ISO 27001 and DPCO certified and therefore meets the rigorous data protection standards set by these institutions. All our data is encrypted and stored in Switzerland. Discover our commitments to medical data security.
Pricing
What’s the price of OneDoc Pro?
At OneDoc, we understand that the healthcare sector encompasses many different specialties and needs. That’s why we offer several packages to suit your practice. Please contact our team to find out more.
