Medical assistant

Simplified practice administration for medical assistants

OneDoc Pro solutions, like online booking,  save you time on administrative tasks, so you can concentrate on your patients.

 

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More than 7,500 healthcare professionals in Switzerland use OneDoc

OneDoc Pro, the solution for Swiss medical assistants! 🇨🇭

As a medical assistant, you have a key role in the smooth running of your practice. OneDoc Pro helps you in your daily work and saves you administrative time thanks to a host of features: online booking, patient information mini-site, appointment reminders, and much more! With OneDoc Pro, you can get back to the heart of your business: patient care.

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Swiss excellence in data protection

Personal data stored on OneDoc belongs exclusively to healthcare professionals and their patients. This information is stored securely and encrypted on servers in Switzerland, in strict compliance with the most rigorous standards and the nFADP. OneDoc is ISO 27001 and DPCO certified, and we are proud to be labeled “Swiss made software, hosted in Switzerland”.

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Swiss excellence in data protection and security with OneDoc
Qualified and dedicated customer service

Qualified and dedicated customer service

Benefit from personalized support when setting up OneDoc Pro in your practice. Our specialists will train you and your team on our tools and take into account the specific needs of your practice to ensure a smooth installation. Our solutions are continuously improved, ensuring that you benefit from our latest updates. Should you have any questions, our support team is always available by phone or email.

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Synchronize your data between OneDoc Pro and your medical software

As a general practitioner, you may already use software like MediOnline, Mediway, or Axenita to manage your practice. OneDoc Pro is compatible with over 30 Swiss software ensuring automatic synchronization of appointments booked online. This simplifies your workflow and means you will never have to enter information twice.

See our list of connectors

OneDoc synchronizes with over 30 swiss medical softwares

Frequently asked questions for medical assistants

About OneDoc

More than 7,500 partner healthcare professionals from over 200 medical specialties already use OneDoc Pro on a daily basis. Online booking means less time spent on administration, and more time for your core business. See other specialties.

Yes, we can create access for your team members on request. These accesses can be limited or complete, depending on your needs.

With over 2.5 million verified user accounts, your patients are probably already using OneDoc Pro to book their medical appointments 24/7, wherever they are.

With a OneDoc Pro subscription, save time thanks to our many features, such as online appointment scheduling and appointment reminders integrated directly into your software. Discover our solutions.

Your customers’ appointments are automatically added to your calendar. You can then move them, change their type or cancel them if you wish.

No, OneDoc Pro is not here to replace you – quite the contrary! Our mission is to help you with your day-to-day work and to relieve you of repetitive tasks.

The name of your OneDoc Pro account must be in the name of the person in charge of the care. The name of the place where the care is provided can not be the name of the account. This will enable synchronization with your practice management software and allow appointments to be added to the relevant professional’s agenda. However, your establishment will also have a dedicated page on onedoc.ch to allow for optimal search engine referencing. This page will link to all the other professionals in the center who have a OneDoc account.

In order to configure and personalize your account according to your needs, our teams will create a OneDoc Pro account for you. Once the account has been created and your training has been completed, you’ll be able to take full advantage of OneDoc Pro!

It is essential to have a right to practice in Switzerland (GLN or RCC number) in order to subscribe to OneDoc Pro. A recognized diploma, authorization or diploma recognition is required before you can subscribe to OneDoc Pro and benefit from its functionalities for healthcare professionals.

In order to subscribe to OneDoc Pro, including our video-consultation module, you must have a right to practice in Switzerland (GLN or RCC number). You must also have a practice address in Switzerland. Without this, you can’t subscribe to our video consultation tool.

Yes, you can easily customize your appointment types for consultation so that only your existing patients can book appointments online. This allows you to offer your patients greater convenience while enjoying the many other benefits of OneDoc.

Installation and security

No need to install anything, our system is 100% online to ensure that all healthcare professionals can use it from any device with an Internet connection. Our team will take care of the set-up so you can benefit from our solution quickly.
If you are using one of our synchronized medical softwares, the set-up duration may vary.

Most probably! With over 30 compatible software, OneDoc Pro is synchronized with many of the practice management software used throughout Switzerland! See the full list of all our connectors.

Our team will set up the connector with your practice software so that all your data is synchronised without changing your working habits.

OneDoc is ISO 27001 and DPCO certified and therefore meets the rigorous data protection standards set by these institutions. All our data is encrypted and stored in Switzerland.

Pricing

At OneDoc, we understand that the healthcare sector encompasses many different specialties and needs. That’s why we offer several packages to suit your practice. Please contact our team to find out more.