Healthcare professional: How can you book on the Well application with your OneDoc subscription?

With digitalisation becoming increasingly important in Switzerland, patients are looking for digital solutions to help them manage their health more easily. This includes searching for information on their symptoms, selecting healthcare providers and even booking consultations directly online. To meet these new expectations, it is crucial for healthcare professionals to adopt tools that not only improve their visibility, but also simplify appointment management.

Thanks to the integration between OneDoc Pro and Well, you can now maximise your online presence and make your practice accessible to more patients. This article will explain why this integration is essential for your practice, how it works, and how you can take advantage of this solution to attract more patients while optimising your practice management.

Why offer online booking on Well via OneDoc Pro?

Develop your online visibility and get more appointments via Well

Well.ch, developed by major Swiss healthcare partners such as CSS, Medi24 and Swiss Medical Network, is now a key player in the digitalisation of healthcare. This platform enables patients to check their symptoms, find healthcare professionals and book consultations directly from their smartphone.

Thanks to your OneDoc Pro subscription, you can make yourself bookable on Well, considerably increasing your chances of being found by new patients. Well incorporates a geolocation feature that allows users to quickly find the healthcare providers available near them. Being visible on this platform therefore ensures that you are in front of an audience that is already engaged and ready to book an appointment.

Increase the number of your appointments thanks to a simplified user experience

OneDoc-Well integration provides a seamless user experience for your patients. Not only can they search for healthcare professionals according to their specific needs, but they can also book an appointment in just a few clicks. This simplified process is a major asset in attracting new patients, particularly those who are used to using digital solutions to manage their health.

Make managing your OneDoc Pro diary easier with automatic integration with Well

One of the most significant benefits of the integration between OneDoc and Well is the automatic synchronisation of appointments. All slots booked via Well are instantly updated in your OneDoc Pro diary. This eliminates the risk of double-booking and guarantees smooth management of your schedule. This synchronisation allows you to centralise the management of your appointments, whether they have been booked via OneDoc, Compassana, or any other partner healthcare platform, without changing your working habits.

Let’s take a concrete example: a patient is looking for a dermatologist in Geneva on Well. Thanks to the integration with OneDoc, your profile appears in the search results, and the patient can book a time slot directly from the application. The appointment is then automatically synchronised with your OneDoc Pro diary, without you having to intervene manually.

How do you activate and optimise your presence on Well via OneDoc Pro?

Integrating OneDoc with Well is designed to be simple and easy. To be visible and bookable on the Well app, all you need to do is take out a OneDoc Pro subscription that includes online appointment booking. By default, online booking will be activated on Well, multiplying your chances of getting appointments right from the start with us, hassle-free.

What’s more, whether it’s optimising your profile or managing your reasons for consultation, our team is there to support you and help you make the most of this integration.

How can you maximise the use of OneDoc and Compassana in your medical practice?

Let your patients know that they can book online via OneDoc and Well

To take full advantage of OneDoc-Well integration, it is essential to inform your patients about this new online booking option. Here are some effective strategies:

• Update your telephone answering machine: Add a message to your greeting saying that your patients can now book their appointments online via OneDoc and Well. This will encourage them to use this convenient service when they contact you if they are unable to reach you.
• Communication by email: Send an informative email to your patients announcing this new online booking option. Provide clear instructions on how to proceed and the benefits to them.
• Share on social networks: If you use social networks to communicate with your patients, publish posts or create a short video explaining how to book an appointment online via OneDoc and Well. This will encourage your followers to adopt this new service.
• Display in your practice: As soon as your OneDoc Pro subscription is activated, you will receive a welcome pack by post with communication materials for your patients. Place them in strategic places in your practice, such as the waiting room, to remind your patients that they can now book online.
• Promotion during consultations: Take advantage of each consultation to inform your patients that they can book their next appointment online via OneDoc and Well. This verbal reminder, especially for patients less familiar with digital tools, can be very effective in encouraging them to use this service.

Incorporate the booking link into your digital communications

To maximise the use of online booking, systematically include the link to your OneDoc and Well profile in all your digital communications:

• On your website: Add a prominent ‘Book Online’ button on your site’s homepage or in the menu. This will allow your patients to quickly find the online booking option.
• In your email signature: If you regularly communicate by email with your patients, include a link to online booking in your email signature. This small change can significantly increase the number of online bookings.

To go further: Integrate Google’s ‘Book online’ button!

In addition to its partnership with Well, OneDoc also allows you to add an ‘Online Booking’ button directly to your Google Business profile. This means that when patients search for your services on Google, they can immediately book an appointment from the search results or your Google My Business listing. This further simplifies the booking process, while allowing you to capture an additional flow of patients directly from this search engine, which is the most used in Switzerland and worldwide.

Integrating OneDoc with Well represents a strategic opportunity for healthcare professionals in Switzerland looking to modernise their practice and attract new patients. By making online appointment booking more accessible and expanding the platforms on which your services are available, you’ll not only increase patient loyalty, but also simplify the day-to-day running of your practice.