How to easily offer online booking to your patients? OneDoc is compatible with your medical software!

Whether you’re a general practitioner, specialist, dentist, or physiotherapist, adopting a new tool can sometimes be daunting. Fear of data loss, the hassle of training your entire team, the time needed to adapt… However, integrating a modern solution like OneDoc while keeping your usual workflow is not only possible but also easier than you might think!

In this article, we’ll show you how OneDoc seamlessly integrates online appointment booking into your daily practice while guiding you step by step through the implementation process.

 

1. Why offer online appointment booking?

There are many reasons to switch to online appointment booking: saving time for you and your team, improving the patient experience, increasing your visibility… all great benefits that are often put on hold due to a lack of time. Changing your work habits, training your team on a new system, and migrating patient data can seem overwhelming. And in a high-pressure field like healthcare, finding the time for such a transition may simply not feel feasible.

 

2. Keep working as usual – That’s OneDoc’s promise

At OneDoc, we understand that one of the biggest concerns when switching medical software is the time and stress involved. That’s why we’ve developed a solution that syncs with over 30 of the most widely used medical software systems in Switzerland.

What this means for you: You don’t have to change the way you work or give up your current software—OneDoc adapts to your existing environment and automatically transfers your appointment data to your familiar medical software!

 

Integration for a smooth transition

The synchronization between OneDoc and your medical software makes the transition effortless:

• No duplicate data entry: Appointments booked via OneDoc are automatically synced in real-time with your existing system—and vice versa.
• Complete patient records remain intact: All stored patient data stays securely in your current software.
• Minimal training required: Since your team continues using the familiar interface, training is kept to a minimum—just 20 minutes is enough!

 

3. The benefits of integrating OneDoc with your medical software

 

1. Less administrative work

By enabling online appointment bookings and automated reminders, your administrative team is freed from repetitive tasks. In fact, up to 30% of administrative work can be eliminated.

 

2. Fewer no-shows & cancellations

With automated SMS reminders, missed appointments can be reduced by up to 75%, minimizing gaps in your schedule and optimizing your daily workflow.

 

3. Better accessibility for patients

Existing and new patients alike appreciate the convenience of booking appointments online 24/7 instead of waiting on hold. In fact, 40% of appointments booked via OneDoc happen outside of regular office hours!

 

4. A modern & professional image

A practice that offers online booking is seen as modern, patient-friendly, and well-organized. The Swiss Health Barometer 2022 confirms that 71% of participants consider online appointment booking an “important/very important” feature when choosing a healthcare provider.

 

5. Flexibility for future software changes

If you decide to switch to a different medical software later, OneDoc remains compatible—as long as the new system is on the list of supported partners.

 

4. Step-by-step integration: OneDoc handles everything!

 

4.1. Initial consultation & needs assessment

The first step is easy: Contact our OneDoc team. One of our specialists will assess your current setup:

• Which medical software do you use?
• How many professionals and workstations need access to online booking?
• Any specific questions? We’re here to help!

 

4.2. Installation of the synchronization interface

Once we have all the necessary information, we coordinate with your software provider and guide you through the entire synchronization process.

The installation time depends on your software. In some cases, integration happens almost instantly, while others require activation from the software provider’s side.

 

4.3. Compatibility testing

Before going live, OneDoc tests the synchronization to ensure that your medical software communicates seamlessly with our platform.

 

4.4. Configuration & setup

During installation, we configure your team’s calendars for optimal synchronization. Additionally, we create user profiles for your team—doctors, medical assistants, and administrative staff all receive individual login credentials.

 

4.5. Training & ongoing support

A short 20-minute training session is all it takes to get started:

• Introduction to online appointment booking and key features
• Managing appointments, cancellations, and automated reminders
• Addressing any questions about workflow optimization

And that’s it! After the training, your team can start using OneDoc immediately.

 

Seamlessly integrate OneDoc with your medical software

Want to learn more about OneDoc’s integration with your Swiss medical software?

Visit our Synchronization Page or contact our team directly. We’ll guide you through every step for a smooth and efficient transition!

 

Source

Swiss eHealth Barometer – 2022