{"id":37175,"date":"2026-03-03T12:23:38","date_gmt":"2026-03-03T10:23:38","guid":{"rendered":"https:\/\/info.onedoc.ch\/?page_id=37175"},"modified":"2026-07-24T15:17:52","modified_gmt":"2026-07-24T13:17:52","slug":"promemoria-sms-follow-up","status":"publish","type":"page","link":"https:\/\/info.onedoc.ch\/it\/hub\/promemoria-sms-follow-up\/","title":{"rendered":"Promemoria SMS di follow-up"},"content":{"rendered":"

[vc_row gap=”30″ kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753103330024{padding-top: 100px !important;}” css_tablet_portrait=”.vc_custom_1753103330024{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1753103330024{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}”][vc_column css_tablet_portrait=”.vc_custom_1752046134800{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1752046134800{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}”]

OneDoc Pro<\/span><\/a><\/span> > Blog<\/span><\/a><\/span><\/div>[\/vc_column][\/vc_row][vc_row gap=”30″ kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1771226949366{padding-bottom: 30px !important;}” css_tablet_portrait=”.vc_custom_1771226949366{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1771226949367{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_id=”Hub-head”][vc_column css_tablet_portrait=”.vc_custom_1752674429211{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1752674429211{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}”]
Promemoria SMS di follow-up<\/span><\/div>

Invita i tuoi pazienti a prenotare automaticamente il prossimo appuntamento<\/span><\/h1>

Per gli appuntamenti di controllo, viene inviato automaticamente un SMS al momento giusto, senza che tu debba fare nulla.<\/p><\/header>[vc_row_inner kd_background_image_position=”vc_row-bg-position-top”][vc_column_inner css=”.vc_custom_1773416655475{padding-right: 5px !important;}” offset=”vc_col-xs-6″]Richiedi una demo gratuita<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1783937133935{padding-top: 50px !important;padding-bottom: 50px !important;background-color: #012E27 !important;}”][vc_column width=”1\/4″]

<\/i> <\/div>

3M<\/h2>

Pazienti<\/p><\/div>[\/vc_column][vc_column width=”1\/4″]

<\/i> <\/div>

+16'000<\/h2>

Professionisti sanitari<\/p><\/div>[\/vc_column][vc_column width=”1\/4″]

<\/i> <\/div>

+21M<\/h2>

Appuntamenti prenotati<\/p><\/div>[\/vc_column][vc_column width=”1\/4″]

<\/i> <\/div>

-75%<\/h2>

No shows<\/p><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” gap=”30″ content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1771412577844{padding-top: 80px !important;padding-bottom: 80px !important;}” css_tablet_landscape=”.vc_custom_1771412577844{padding-top: 80px !important;padding-bottom: 160px !important;}” css_mobile=”.vc_custom_1771412577844{padding-top: 40px !important;padding-bottom: 80px !important;}” css_tablet_portrait=”.vc_custom_1771412577844{padding-top: 40px !important;padding-bottom: 80px !important;}”][vc_column]

Genera pi\u00f9 appuntamenti di follow-up, automaticamente<\/h2><\/header>[vc_row_inner content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753104791131{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}” css_tablet_portrait=”.vc_custom_1753104791132{padding-top: 30px !important;}” css_mobile=”.vc_custom_1753104791132{padding-top: 30px !important;}”][vc_column_inner width=”1\/2″ offset=”vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12″ css_tablet_portrait=”.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}” css_tablet_landscape=”.vc_custom_1751447162104{padding-bottom: 0px !important;}”]

Ricorda ai tuoi pazienti di prenotare gli appuntamenti di controllo<\/h4><\/header>[vc_column_text css=””]Seconda dose di vaccino, controllo annuale, visita di follow-up\u2026 Per i tipi di appuntamento che scegli tu, OneDoc invia automaticamente un SMS per invitare i pazienti a prenotare il controllo successivo.<\/p>\n

Cos\u00ec garantisci la continuit\u00e0 delle cure, senza alcun intervento manuale.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″ offset=”vc_col-lg-6 vc_col-md-6 vc_col-xs-12″ css_mobile=”.vc_custom_1751020792783{padding-left: 0px !important;}”][vc_single_image image=”37200″ img_size=”large” style=”vc_box_shadow” css=””][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1752761310316{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}”][vc_column_inner width=”1\/2″ offset=”vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12 vc_hidden-xs” css_tablet_portrait=”.vc_custom_1753104811195{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1753104811195{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}” css_tablet_landscape=”.vc_custom_1753104811195{padding-bottom: 0px !important;}”][vc_single_image image=”37216″ img_size=”large” style=”vc_box_shadow” css=””][\/vc_column_inner][vc_column_inner width=”1\/2″ offset=”vc_col-lg-6 vc_col-md-6 vc_col-xs-12″ css_mobile=”.vc_custom_1751020792783{padding-left: 0px !important;}”]

Imposta un intervallo diverso per ogni tipo di visita<\/h4><\/header>[vc_column_text css=””]Per ogni tipo di appuntamento che richiede un controllo, puoi definire l’intervallo prima della visita successiva (ad esempio 6 mesi) e quando inviare l’SMS (ad esempio una settimana prima).<\/p>\n

Puoi anche aggiungere manualmente un promemoria per un singolo appuntamento o modificare l’intervallo per un paziente specifico.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1752761323490{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}”][vc_column_inner width=”1\/2″ offset=”vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12″ css_tablet_portrait=”.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}” css_tablet_landscape=”.vc_custom_1751447162104{padding-bottom: 0px !important;}”]

Personalizza gli SMS di invito alla prenotazione<\/h4><\/header>[vc_column_text css=””]Adatta gli SMS alle tue esigenze inserendo un link personalizzato, ad esempio per la prenotazione online, per condividere informazioni specifiche o per rimandare a una pagina dedicata.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″ offset=”vc_col-lg-6 vc_col-md-6 vc_col-xs-12″ css_mobile=”.vc_custom_1751020792783{padding-left: 0px !important;}”][vc_single_image image=”37208″ img_size=”large” style=”vc_box_shadow” css=””][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” gap=”30″ content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” kd_background_overlay=”true” css=”.vc_custom_1772464961499{margin-bottom: 80px !important;padding-top: 30px !important;}” css_tablet_landscape=”.vc_custom_1772464961499{margin-bottom: 80px !important;}” css_tablet_portrait=”.vc_custom_1772464961499{margin-bottom: 40px !important;}” css_mobile=”.vc_custom_1772464961500{margin-bottom: 40px !important;}”][vc_column css_tablet_portrait=”.vc_custom_1772464919155{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1772464919155{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}”]

Esempi di scenari<\/h4><\/header>[vc_tta_tabs shape=”square” active_section=”1″ css=”.vc_custom_1784723021810{padding-bottom: 50px !important;}” el_class=”compact-scenarios”][vc_tta_section title=”Medico di base” tab_id=”1772464998679-13fa4807-31ad”][vc_row_inner kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1784722883794{padding-top: 15px !important;padding-right: 100px !important;padding-bottom: 15px !important;padding-left: 100px !important;}” css_mobile=”.vc_custom_1784722883794{padding-right: 15px !important;padding-left: 15px !important;}”][vc_column_inner][vc_column_text css=”.vc_custom_1772464469931{margin-bottom: 0px !important;}”]<\/p>\n

Visita effettuata:<\/strong> check-up annuale<\/p>\n

\u2192 1 anno dopo:<\/strong> SMS inviato per invitare a prenotare il prossimo controllo annuale<\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=”Pediatra” tab_id=”1772465029568-9b7ab402-1628″][vc_row_inner kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1784722890229{padding-top: 15px !important;padding-right: 100px !important;padding-bottom: 15px !important;padding-left: 100px !important;}” css_mobile=”.vc_custom_1784722890230{padding-right: 15px !important;padding-left: 15px !important;}”][vc_column_inner][vc_column_text css=””]<\/p>\n

Visita effettuata:<\/strong> vaccino contro il rotavirus<\/p>\n

\u2192 8 settimane dopo:<\/strong> SMS inviato per invitare a prenotare la 2\u00aa dose<\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=”Igienista dentale” tab_id=”1772464986840-abbd65d2-e01f”][vc_row_inner kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1784722897076{padding-top: 15px !important;padding-right: 100px !important;padding-bottom: 15px !important;padding-left: 100px !important;}” css_mobile=”.vc_custom_1784722897077{padding-right: 15px !important;padding-left: 15px !important;}”][vc_column_inner][vc_column_text css=”.vc_custom_1771412867921{margin-bottom: 0px !important;}”]<\/p>\n

Visita effettuata:<\/strong> detartrasi<\/p>\n

\u2192 6 mesi dopo:<\/strong> SMS inviato per invitare a prenotare una nuova Cleaning<\/em><\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=”Farmacia” tab_id=”Pharma”][vc_row_inner kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1784722905660{padding-top: 15px !important;padding-right: 100px !important;padding-bottom: 15px !important;padding-left: 100px !important;}” css_mobile=”.vc_custom_1784722905660{padding-right: 15px !important;padding-left: 15px !important;}”][vc_column_inner][vc_column_text css=””]<\/p>\n

Visita effettuata:<\/strong> vaccinazione antinfluenzale<\/p>\n

\u2192 1 anno dopo:<\/strong> SMS inviato per invitare a prenotare la vaccinazione annuale<\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=”Ottico” tab_id=”1772465056274-1650807b-f58a”][vc_row_inner kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1784722912360{padding-top: 15px !important;padding-right: 100px !important;padding-bottom: 15px !important;padding-left: 100px !important;}” css_mobile=”.vc_custom_1784722912360{padding-right: 15px !important;padding-left: 15px !important;}”][vc_column_inner][vc_column_text css=””]<\/p>\n

Visita effettuata:<\/strong> applicazione lenti a contatto<\/p>\n

\u2192 1 anno dopo:<\/strong> SMS inviato per invitare a prenotare il prossimo controllo delle lenti a contatto<\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=”Dermatologo” tab_id=”1772465095847-b5466b48-c5ca”][vc_row_inner kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1784722919677{padding-top: 15px !important;padding-right: 100px !important;padding-bottom: 15px !important;padding-left: 100px !important;}” css_mobile=”.vc_custom_1784722919678{padding-right: 15px !important;padding-left: 15px !important;}”][vc_column_inner][vc_column_text css=””]<\/p>\n

Visita effettuata:<\/strong> controllo dei nevi<\/p>\n

\u2192 1 anno dopo:<\/strong> SMS inviato per invitare a prenotare il prossimo controllo dei nei<\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=”Medicina estetica” tab_id=”Plastic”][vc_row_inner kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1784722925593{padding-top: 15px !important;padding-right: 100px !important;padding-bottom: 15px !important;padding-left: 100px !important;}” css_mobile=”.vc_custom_1784722925594{padding-right: 15px !important;padding-left: 15px !important;}”][vc_column_inner][vc_column_text css=””]<\/p>\n

Visita effettuata:<\/strong> iniezioni di tossina botulinica<\/p>\n

\u2192 6 mesi dopo:<\/strong> SMS inviato per invitare a prenotare una visita di controllo<\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=”Ginecologo” tab_id=”Gyn”][vc_row_inner kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1784722934243{padding-top: 15px !important;padding-right: 100px !important;padding-bottom: 15px !important;padding-left: 100px !important;}” css_mobile=”.vc_custom_1784722934243{padding-right: 15px !important;padding-left: 15px !important;}”][vc_column_inner][vc_column_text css=””]<\/p>\n

Visita effettuata:<\/strong> 1\u00aa dose HPV<\/p>\n

\u2192 3 settimane dopo:<\/strong> SMS inviato per invitare a prenotare la 2\u00aa dose<\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][\/vc_tta_tabs][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753104692511{padding-top: 80px !important;padding-bottom: 80px !important;}” css_tablet_portrait=”.vc_custom_1753104692511{padding-top: 40px !important;padding-bottom: 40px !important;}” css_mobile=”.vc_custom_1753104692511{padding-top: 40px !important;padding-bottom: 40px !important;}”][vc_column css=”.vc_custom_1515752234075{padding-right: 0px !important;padding-left: 0px !important;}”][vc_row_inner kd_background_image_position=”vc_row-bg-position-top”][vc_column_inner]

Domande frequenti sui promemoria SMS per appuntamenti di follow-up<\/span><\/h2><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner gap=”30″ kd_background_image_position=”vc_row-bg-position-top”][vc_column_inner css=”.vc_custom_1752058288767{padding-right: 80px !important;padding-left: 80px !important;}” css_tablet_portrait=”.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}”][vc_toggle title=”Qual \u00e8 la differenza tra un promemoria di appuntamento e un promemoria SMS per appuntamenti di follow-up?” css=”” el_class=”btf-faq”]Un promemoria di appuntamento classico<\/strong> viene inviato prima di un appuntamento gi\u00e0 prenotato<\/strong>, per evitare che il paziente lo dimentichi.<\/p>\n

Un promemoria SMS per appuntamenti di follow-up<\/strong> (o SMS di invito) viene inviato dopo una consultazione<\/strong>, per invitare il paziente a prenotare un nuovo appuntamento<\/strong> in una data successiva (dopo alcune settimane, mesi o un anno).<\/p>\n

Queste due funzionalit\u00e0 sono complementari e coprono due momenti diversi del percorso del paziente.[\/vc_toggle][vc_toggle title=”OneDoc rispetta le normative applicabili all\u2019invio di SMS di promemoria in Svizzera?” css=”” el_class=”btf-faq”]S\u00ec. In Svizzera, l\u2019invio di SMS di promemoria deve rispettare il segreto medico e la Nuova legge sulla protezione dei dati (nLPD)<\/strong>.<\/strong> I messaggi devono essere strettamente amministrativi e non contenere alcuna informazione medica sensibile. OneDoc Hub soddisfa questi requisiti offrendo promemoria SMS progettati specificamente per gli studi medici.[\/vc_toggle][vc_toggle title=”Quando viene inviato l\u2019SMS di follow-up?” css=”” el_class=”btf-faq”]L\u2019SMS viene inviato automaticamente una volta effettuata la consultazione<\/strong>, in base al periodo che hai definito.<\/p>\n

Per esempio:<\/p>\n