{"id":37265,"date":"2026-03-03T12:21:39","date_gmt":"2026-03-03T10:21:39","guid":{"rendered":"https:\/\/info.onedoc.ch\/?page_id=37265"},"modified":"2026-10-12T14:19:36","modified_gmt":"2026-10-12T12:19:36","slug":"suivi-patients-existants","status":"publish","type":"page","link":"https:\/\/info.onedoc.ch\/fr\/besoins\/suivi-patients-existants\/","title":{"rendered":"Automatisez le suivi de vos patients existants"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753083979270{padding-top: 100px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753083979270{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753083979271{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_column css_tablet_portrait=&#8221;.vc_custom_1752046134800{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752046134800{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221;]<div  class=\"breadcrumbs breadcrumbs-shortcode bcn-left\" typeof=\"BreadcrumbList\" vocab=\"https:\/\/schema.org\/\" ><span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to OneDoc Pro.\" href=\"https:\/\/info.onedoc.ch\/fr\/\" class=\"home\" ><span property=\"name\">OneDoc Pro<\/span><\/a><meta property=\"position\" content=\"1\"><\/span> &gt; <span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to Blog.\" href=\"https:\/\/info.onedoc.ch\/fr\/blog\/\" class=\"post-root post post-post\" aria-current=\"page\"><span property=\"name\">Blog<\/span><\/a><meta property=\"position\" content=\"2\"><\/span><\/div>[\/vc_column][\/vc_row][vc_row gap=&#8221;30&#8243; content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753084057803{padding-bottom: 50px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753084057803{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753084057803{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_column css_tablet_portrait=&#8221;.vc_custom_1753084111596{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753084111596{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1784029560910\" ><h1 class=\"separator_off\" >Faites <span style=\"color:#1D9585;\">revenir vos patients<\/span> au bon moment, automatiquement<\/h1><p class=\"subtitle\" >Invitez vos patients \u00e0 r\u00e9server leur prochain rendez-vous de suivi ou de pr\u00e9vention gr\u00e2ce \u00e0 l\u2019envoi de SMS automatiques.<\/p><\/header>[vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1770801699738{padding-right: 5px !important;}&#8221; offset=&#8221;vc_hidden-sm vc_col-xs-6 vc_hidden-xs&#8221;]<a  href=\"https:\/\/info.onedoc.ch\/fr\/appel-decouverte\/\"  target=\"_blank\"  title=\"\"  class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary pull-right button-action-link\" ><span class=\"prim_text\">\u00c9changer avec un conseiller (10 min.)<\/span><\/a>[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1770801705707{padding-left: 5px !important;}&#8221; css_mobile=&#8221;.vc_custom_1770801705708{padding-right: 0px !important;}&#8221; offset=&#8221;vc_hidden-sm vc_col-xs-6 vc_hidden-xs&#8221;]<a  href=\"https:\/\/info.onedoc.ch\/fr\/decouvrir-onedoc-pro\/\"  target=\"_blank\"  title=\"\"  class=\"tt_button tt_secondary_button btn_primary_color hover_solid_secondary btn-align-left button-action-link\" ><span class=\"prim_text\">R\u00e9server une d\u00e9mo personnalis\u00e9e<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css_tablet_portrait=&#8221;.vc_custom_1770801821174{margin-bottom: 20px !important;}&#8221; css_mobile=&#8221;.vc_custom_1770801821174{margin-bottom: 20px !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1770804705129{padding-right: 5px !important;}&#8221; offset=&#8221;vc_hidden-lg vc_hidden-md&#8221;]<a  href=\"https:\/\/info.onedoc.ch\/fr\/appel-decouverte\/\"  target=\"_blank\"  title=\"\"  class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary button-center button-action-link\" ><span class=\"prim_text\">\u00c9changer avec un conseiller (10 min.)<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css_tablet_portrait=&#8221;.vc_custom_1770801826924{margin-bottom: 20px !important;}&#8221; css_mobile=&#8221;.vc_custom_1770801826924{margin-top: 20px !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1770804699034{padding-right: 5px !important;}&#8221; offset=&#8221;vc_hidden-lg vc_hidden-md&#8221;]<a  href=\"https:\/\/info.onedoc.ch\/fr\/decouvrir-onedoc-pro\/\"  target=\"_blank\"  title=\"\"  class=\"tt_button tt_secondary_button btn_primary_color hover_solid_secondary button-center button-action-link\" ><span class=\"prim_text\">R\u00e9server une d\u00e9mo personnalis\u00e9e<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; gap=&#8221;30&#8243; content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; kd_background_overlay=&#8221;true&#8221;][vc_column]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1771926081410\" ><h4 class=\"separator_off\" >Quand les prochains rendez-vous ne sont pas fix\u00e9s<\/h4><\/header>[vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner css=&#8221;.vc_custom_1771926042241{padding-right: 5px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1785417705931{padding-bottom: 20px !important;}&#8221;]Dans la pratique, <strong>le prochain rendez-vous n\u2019est pas toujours planifi\u00e9 sur place<\/strong>. Le patient sait qu\u2019il devra revenir (pour un contr\u00f4le, une deuxi\u00e8me dose, un d\u00e9tartrage, un suivi post-traitement) mais repart sans date pr\u00e9cise.<\/p>\n<p>Puis le temps passe.<\/p>\n<p>Et entre les urgences, la charge quotidienne et la gestion des patients pr\u00e9sents, <strong>relancer individuellement les patients devient une t\u00e2che suppl\u00e9mentaire<\/strong>. Elle est souvent report\u00e9e.<\/p>\n<p>Cons\u00e9quences:<\/p>\n<ul>\n<li>Certains suivis ne sont jamais effectu\u00e9s<\/li>\n<li>Des traitements restent incomplets<\/li>\n<li>Des p\u00e9riodes creuses apparaissent alors que votre base patient existe<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; gap=&#8221;30&#8243; content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1770889639080{padding-bottom: 80px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1770889639081{padding-top: 0px !important;padding-bottom: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1770889639081{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1770889639081{padding-top: 0px !important;padding-bottom: 30px !important;}&#8221;][vc_column]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1771918864273\" ><h2 class=\"separator_off\" style=\"margin-bottom:30px;\">Organisez et structurez le <span style=\"color:#1D9585;\">suivi de vos patients<\/span> automatiquement<\/h2><\/header>[vc_row_inner content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1752839426330{padding-top: 50px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243; css_tablet_landscape=&#8221;.vc_custom_1751447162104{padding-bottom: 0px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}&#8221; offset=&#8221;vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12&#8243;][vc_single_image image=&#8221;37213&#8243; img_size=&#8221;full&#8221; style=&#8221;vc_box_shadow&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css_mobile=&#8221;.vc_custom_1751020792783{padding-left: 0px !important;}&#8221; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title   \" ><h4 class=\"separator_off\" style=\"margin-bottom:30px;\">Rendez le suivi patient pr\u00e9visible<\/h4><\/header>[vc_column_text]D\u00e9finissez un <strong>d\u00e9lai adapt\u00e9 \u00e0 chaque type de consultation<\/strong>: 3 semaines, 6 mois, 1 an.<\/p>\n<p>\u00c0 l\u2019\u00e9ch\u00e9ance, <strong>le patient re\u00e7oit automatiquement par SMS<\/strong> une invitation \u00e0 r\u00e9server son prochain rendez-vous.<\/p>\n<p>Le suivi ne d\u00e9pend plus de sa m\u00e9moire ni d\u2019un appel de votre \u00e9quipe. <strong>Vous organisez la continuit\u00e9 des soins de mani\u00e8re simple et syst\u00e9matique<\/strong>.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1752839438197{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243; css_tablet_landscape=&#8221;.vc_custom_1751447162104{padding-bottom: 0px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}&#8221; offset=&#8221;vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12&#8243;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title   \" ><h4 class=\"separator_off\" style=\"margin-bottom:30px;\">Supprimez les relances manuelles<\/h4><\/header>[vc_column_text]Plus besoin d\u2019identifier qui doit revenir et quand. <strong>Les rappels sont envoy\u00e9s automatiquement<\/strong>. Les listes de suivi ne sont plus n\u00e9cessaires.<\/p>\n<p>Les invitations sont envoy\u00e9es automatiquement<strong> avec un lien direct vers votre prise de rendez-vous en ligne<\/strong>. Votre secr\u00e9tariat reste concentr\u00e9 sur l\u2019accueil et la coordination, pas sur la relance.<!-- notionvc: bc10da35-0a3e-4be0-8a51-0bf4df640a1d -->[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css_mobile=&#8221;.vc_custom_1751020792783{padding-left: 0px !important;}&#8221; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243;][vc_single_image image=&#8221;37205&#8243; img_size=&#8221;full&#8221; style=&#8221;vc_box_shadow&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1752839451071{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243; css_tablet_landscape=&#8221;.vc_custom_1753084464893{padding-bottom: 0px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753084464893{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753084464893{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}&#8221; offset=&#8221;vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12 vc_hidden-xs&#8221;][vc_single_image image=&#8221;37197&#8243; img_size=&#8221;large&#8221; style=&#8221;vc_box_shadow&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css_mobile=&#8221;.vc_custom_1751020792783{padding-left: 0px !important;}&#8221; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title   \" ><h4 class=\"separator_off\" style=\"margin-bottom:30px;\">G\u00e9n\u00e9rez des revenus r\u00e9currents avec vos patients existants<\/h4><\/header>[vc_column_text]Une part importante de votre activit\u00e9 repose sur <strong>des rendez-vous de suivi pr\u00e9vus \u00e0 l\u2019avance<\/strong>: contr\u00f4les r\u00e9guliers, suivis post-traitement, vaccins en plusieurs doses, prestations non rembours\u00e9es.<\/p>\n<p>Lorsque ces rendez-vous ne sont pas fix\u00e9s, le risque qu\u2019ils ne soient pas repris augmente.<\/p>\n<p><strong>En automatisant les invitations au bon moment<\/strong>, vous transformez votre base patient en source r\u00e9guli\u00e8re de rendez-vous. Ainsi, votre croissance ne d\u00e9pend plus uniquement de nouveaux patients, mais aussi du retour de ceux que vous suivez d\u00e9j\u00e0.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row gap=&#8221;30&#8243; content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753084637749{padding-top: 80px !important;padding-bottom: 80px !important;background-color: #012E27 !important;border-radius: 5px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753084637749{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753084637749{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221;][vc_column][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner css=&#8221;.vc_custom_1753086997751{padding-top: 0px !important;padding-right: 30px !important;padding-bottom: 0px !important;padding-left: 30px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753086997751{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753086997751{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][\/vc_column_inner]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1771495649584\" ><h2 class=\"separator_off\" style=\"color: #FFFFFF;\">Ne laissez plus la <span style=\"color:#1D9585;\">planification des suivis<\/span> d\u00e9pendre de relances manuelles<\/h2><\/header>[vc_row_inner content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css_tablet_portrait=&#8221;.vc_custom_1770801821174{margin-bottom: 20px !important;}&#8221; css_mobile=&#8221;.vc_custom_1770801821174{margin-bottom: 20px !important;}&#8221;][\/vc_row_inner][\/vc_row_inner][vc_column_inner css=&#8221;.vc_custom_1770804705129{padding-right: 5px !important;}&#8221; offset=&#8221;vc_hidden-lg vc_hidden-md&#8221;][\/vc_column_inner]<a  href=\"https:\/\/info.onedoc.ch\/fr\/appel-decouverte\/\"  target=\"_blank\"  title=\"\"  class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary button-center button-action-link\" ><span class=\"prim_text\">\u00c9changer avec un conseiller (10 min.)<\/span><\/a>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1752081829488{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1752081829488{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752081829488{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1750407089170{margin-bottom: 50px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753087430493{padding-bottom: 60px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753087430493{padding-bottom: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753087430494{padding-bottom: 30px !important;}&#8221;][vc_column_inner]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title   \" ><h2 class=\"separator_off\" >OneDoc Hub est con\u00e7u pour r\u00e9pondre \u00e0 <span style=\"color:#1D9585;\">vos d\u00e9fis quotidiens<\/span>, que vous cherchiez \u00e0...<\/h2><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"key-icon-box icon-default icon-top cont-center ib-hover-1 with-shadow   with-border icon-no-background icon-no-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:30px;padding-bottom:30px;padding-left:30px;padding-right:30px;background-color:#FFFFFF;\"><div class=\"ib-simple-icon-wrapper\" style=\"margin-bottom:20px;\"><i class=\"fas fa-user-plus\" style=\"color: #1D9585;\"><\/i> <\/div><h5 class=\"service-heading\" >D\u00e9velopper votre patient\u00e8le<\/h5><p ><\/p>\n<p style=\"text-align: center;\">Recrutez de nouveaux patients avec lesquels vous allez construire une relation de confiance sur le long terme.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/info.onedoc.ch\/fr\/besoins\/gagnez-patients\/\">D\u00e9velopper votre patient\u00e8le avec OneDoc Pro<\/a><\/p>\n<p><\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"key-icon-box icon-default icon-top cont-center ib-hover-1 with-shadow   with-border icon-no-background icon-no-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:30px;padding-bottom:30px;padding-left:30px;padding-right:30px;background-color:#FFFFFF;\"><div class=\"ib-simple-icon-wrapper\" style=\"margin-bottom:20px;\"><i class=\"fas fa-phone-alt\" style=\"color: #1D9585;\"><\/i> <\/div><h5 class=\"service-heading\" >R\u00e9duire le nombre d'appels<\/h5><p ><\/p>\n<p style=\"text-align: center;\">Diminuez le nombre d&#8217;appels re\u00e7us par votre secr\u00e9tariat sans compromis sur la qualit\u00e9<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/info.onedoc.ch\/fr\/besoins\/reduisez-les-appels\/\">Soulagez votre secr\u00e9tariat avec OneDoc Pro <\/a><\/p>\n<p><\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"key-icon-box icon-default icon-top cont-center ib-hover-1 with-shadow   with-border icon-no-background icon-no-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><div class=\"ib-wrapper\" style=\"padding-top:30px;padding-bottom:30px;padding-left:30px;padding-right:30px;background-color:#FFFFFF;\"><div class=\"ib-simple-icon-wrapper\" style=\"margin-bottom:20px;\"><i class=\"fas fa-headset\" style=\"color: #1D9585;\"><\/i> <\/div><h5 class=\"service-heading\" >Diminuer les no-shows<\/h5><p ><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">OneDoc Pro r\u00e9duit\u00a0 le nombre de rendez-vous non honor\u00e9s par vos patients gr\u00e2ce aux rappels automatis\u00e9s.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/info.onedoc.ch\/fr\/besoins\/limitez-rdv-non-honores\/\">R\u00e9duire les no-shows avec OneDoc Pro<\/a><\/p>\n<p><\/p><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753084604826{padding-top: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753084604827{padding-top: 0px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"key-icon-box icon-default icon-top cont-center ib-hover-1 with-shadow   with-border icon-no-background icon-no-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:30px;padding-bottom:30px;padding-left:30px;padding-right:30px;background-color:#FFFFFF;\"><div class=\"ib-simple-icon-wrapper\" style=\"margin-bottom:20px;\"><i class=\"fas fa-hand-holding-heart\" style=\"color: #1D9585;\"><\/i> <\/div><h5 class=\"service-heading\" >Fid\u00e9liser vos patients<\/h5><p ><\/p>\n<p style=\"text-align: center;\">R\u00e9pondez aux nouvelles attentes de vos patients en leur offrant la prise de rendez-vous en ligne.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/info.onedoc.ch\/fr\/besoins\/fidelisez-vos-patients\/\">Fid\u00e9lisez vos patients avec OneDoc Pro<\/a><\/p>\n<p><\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"key-icon-box icon-default icon-top cont-center ib-hover-1 with-shadow   with-border icon-no-background icon-no-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:30px;padding-bottom:30px;padding-left:30px;padding-right:30px;background-color:#FFFFFF;\"><div class=\"ib-simple-icon-wrapper\" style=\"margin-bottom:20px;\"><i class=\"fas fa-stream\" style=\"color: #1D9585;\"><\/i> <\/div><h5 class=\"service-heading\" >G\u00e9rer automatiquement vos protocoles de soin<\/h5><p ><\/p>\n<p style=\"text-align: center;\">Coordonnez de mani\u00e8re automatis\u00e9e les consultations \u00e0 \u00e9tapes multiples ou n\u00e9cessitant des ressources sp\u00e9cifiques.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/info.onedoc.ch\/fr\/besoins\/gerez-protocoles-soins\/\">G\u00e9rez facilement vos protocoles de soin avec OneDoc Pro<\/a><\/p>\n<p><\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"key-icon-box icon-default icon-top cont-center ib-hover-1 with-shadow   with-border icon-no-background icon-no-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><div class=\"ib-wrapper\" style=\"padding-top:30px;padding-bottom:30px;padding-left:30px;padding-right:30px;background-color:#FFFFFF;\"><div class=\"ib-simple-icon-wrapper\" style=\"margin-bottom:20px;\"><i class=\"fas fa-hands-helping\" style=\"color: #1D9585;\"><\/i> <\/div><h5 class=\"service-heading\" >Adresser facilement vos patients<\/h5><p ><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">R\u00e9servez directement pour vos patients des consultations avec des coll\u00e8gues de confiance.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/info.onedoc.ch\/fr\/besoins\/adressez-vos-patients\/\">Adressez facilement vos patients avec OneDoc Pro<\/a><\/p>\n<p><\/p><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=&#8221;middle&#8221; equal_height=&#8221;yes&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1785227506594{margin-top: 50px !important;margin-bottom: 50px !important;padding-top: 30px !important;padding-bottom: 30px !important;background-color: #012E27 !important;border-radius: 10px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1785227506595{padding-right: 20px !important;padding-left: 20px !important;}&#8221; css_mobile=&#8221;.vc_custom_1785227506595{padding-right: 20px !important;padding-left: 20px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-xs&#8221;][vc_single_image image=&#8221;34117&#8243; img_size=&#8221;&#8221; alignment=&#8221;center&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1785417514848\" ><h3 class=\"separator_off\" style=\"color: #FFFFFF;\">Votre parcours patient est-il adapt\u00e9?<\/h3><p class=\"subtitle\" style=\"color: #FFFFFF;\">\u00c9valuez l'efficacit\u00e9 du parcours patient de votre cabinet en 2 minutes gr\u00e2ce \u00e0 notre outil gratuit.<\/p><\/header><a  href=\"https:\/\/info.onedoc.ch\/fr\/scan-du-parcours-du-patient\/\"  target=\"_self\"  title=\"\"  class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary btn-align-left button-action-link\" ><span class=\"prim_text\">\u00c9valuez votre parcours patient<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753104692511{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753104692511{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753104692511{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1515752234075{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1776087158254\" ><h2 class=\"separator_off\" >Questions fr\u00e9quentes sur le <span style=\"color:#1D9585;\">suivi de vos patients<\/span> gr\u00e2ce aux SMS de OneDoc<\/h2><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner css=&#8221;.vc_custom_1752058288767{padding-right: 80px !important;padding-left: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_toggle title=&#8221;Puis-je d\u00e9finir des rappels de suivi diff\u00e9rents selon le type de consultation?&#8221; el_class=&#8221;btf-faq&#8221;]Oui. Vous pouvez d\u00e9finir des d\u00e9lais de suivi sp\u00e9cifiques pour chaque type de consultation (par exemple: 2 semaines, 3 mois ou 1 an).<\/p>\n<p>Chaque patient re\u00e7oit ainsi une invitation au moment opportun.[\/vc_toggle][vc_toggle title=&#8221;Quelle est la diff\u00e9rence entre un rappel de rendez-vous et un rappel de rendez-vous de suivi par SMS?&#8221; el_class=&#8221;btf-faq&#8221;]Un <strong>rappel de rendez-vous classique<\/strong> est envoy\u00e9 avant un rendez-vous <strong>d\u00e9j\u00e0 r\u00e9serv\u00e9<\/strong>, pour \u00e9viter que le patient l\u2019oublie.<\/p>\n<p>Un <strong>rappel de rendez-vous de suivi par SMS<\/strong> (ou SMS d\u2019invitation) est envoy\u00e9 <strong>apr\u00e8s une consultation<\/strong>, pour inviter le patient \u00e0 <strong>reprendre un nouveau rendez-vous<\/strong> \u00e0 une date ult\u00e9rieure (quelques semaines, mois ou un an plus tard).<\/p>\n<p>Ces deux fonctionnalit\u00e9s sont compl\u00e9mentaires et couvrent deux moments diff\u00e9rents du parcours patient.[\/vc_toggle][vc_toggle title=&#8221;Quelles informations doit contenir un SMS de rappel de rendez\u2011vous pour qu\u2019il soit conforme en Suisse?&#8221; el_class=&#8221;btf-faq&#8221;]Pour \u00eatre conforme \u00e0 la nLPD et au secret m\u00e9dical, un SMS de rappel en Suisse doit rester strictement administratif et contenir uniquement les informations n\u00e9cessaires \u00e0 la bonne tenue du rendez-vous, en l\u2019occurrence:<\/p>\n<ul>\n<li>La date et l\u2019heure exactes du rendez-vous.<\/li>\n<li>Le nom du professionnel de sant\u00e9 et du cabinet.<\/li>\n<li>L\u2019adresse du cabinet<\/li>\n<li>Un moyen de contacter le secr\u00e9tariat<\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=&#8221;OneDoc respecte-t-il les r\u00e8gles de conformit\u00e9 s&#8217;appliquant \u00e0 l\u2019envoi de SMS de rappel en Suisse?&#8221; el_class=&#8221;btf-faq&#8221;]Oui, en Suisse, l\u2019envoi de SMS de rappel doit <strong>respecter le secret m\u00e9dical et la nouvelle loi sur la protection des donn\u00e9es (nLPD)<\/strong>. Les messages doivent rester strictement administratifs et ne contenir aucune information m\u00e9dicale sensible. OneDoc Hub r\u00e9pond \u00e0 ces crit\u00e8res en proposant des rappels SMS con\u00e7us pour les cabinets m\u00e9dicaux.[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row gap=&#8221;30&#8243; content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753084637749{padding-top: 80px !important;padding-bottom: 80px !important;background-color: #012E27 !important;border-radius: 5px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753084637749{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753084637749{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221;][vc_column][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner css=&#8221;.vc_custom_1753086997751{padding-top: 0px !important;padding-right: 30px !important;padding-bottom: 0px !important;padding-left: 30px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753086997751{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753086997751{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title   \" ><h2 class=\"separator_off\" style=\"color: #FFFFFF;\">G\u00e9rez vos rendez-vous et vos patients plus simplement avec OneDoc Hub<\/h2><p class=\"subtitle\" style=\"color: #02AE96;\">D\u00e9monstration gratuite \u00b7 Sans engagement \u00b7 Adapt\u00e9e \u00e0 votre sp\u00e9cialit\u00e9<\/p><\/header>[\/vc_column_inner][\/vc_row_inner]<a  href=\"https:\/\/info.onedoc.ch\/fr\/decouvrir-onedoc-pro\/\"  target=\"_blank\"  title=\"\"  class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary button-center button-action-link\" ><span class=\"prim_text\">R\u00e9server une d\u00e9mo personnalis\u00e9e<\/span><\/a>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753083979270{padding-top: 100px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753083979270{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":15947,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-37265","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.6 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>OneDoc Pro: g\u00e9n\u00e9rez des RDVs de suivi patient automatis\u00e9<\/title>\n<meta name=\"description\" content=\"Invitez automatiquement vos patients \u00e0 r\u00e9server leur prochain rendez-vous. G\u00e9n\u00e9rez plus de suivis sans relance manuelle avec OneDoc.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/info.onedoc.ch\/fr\/besoins\/suivi-patients-existants\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"OneDoc Pro: g\u00e9n\u00e9rez des RDVs de suivi patient automatis\u00e9\" \/>\n<meta property=\"og:description\" content=\"Invitez automatiquement vos patients \u00e0 r\u00e9server leur prochain rendez-vous. 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